Organisational Behaviour: Characteristics of Organizational Structure, Impact of Culture and Leadership Behavior

ORGANISATIONAL BEHAVIOUR
TABLE OF CONTENTS
INTRODUCTION...........................................................................................................................1
Task 1...............................................................................................................................................1
Analysis of characteristics of different organization structure - ...............................................1
The culture of organization can impact the effectiveness of the organization -..........................2
Assessment of impact of learning on effectiveness of the employees .......................................2
Evaluating employee effectiveness while working in teams .....................................................2
Impact of different leadership behavior in organizations ...........................................................3
Process and outcomes of change on the effectiveness of employees .........................................4
TASK 2............................................................................................................................................4
Different leadership behavior theories.......................................................................................4
Theories related to work relationships and interactions .............................................................5
Relevance of organizational culture theory in developing effectiveness in organization...........6
TASK 3............................................................................................................................................7
Benefits and issues with involving employees in organizational decision making....................7
Evaluate different leadership behavior theories -........................................................................9
Motivation technique of employees in McDonald's....................................................................9
CONCLUSION .............................................................................................................................10
REFERENCES ..............................................................................................................................11

INTRODUCTION
Organizational behavior refers to the study for both individual and group performance in
the administration (Osland, Devine and Turner, 2015). In this area working environment as well
as identifies the impact on communication, job performance and structure of the organization.
ASDA is the supermarket retailer company of UK and was established on the year 1949. The
company is headquartered in Leeds, West Yorkshire. The study will include features of different
organizational structure. It will also explain the culture, leadership and it effectiveness on its
employees as well as different leadership theories will be applied to the organization in order to
improve the overall organizational behavior effectively and efficiently
TASK 1
Analysis of characteristics of different organizational structure -
An organization structure is a system outlining how certain activity are directed resulting
achievement of organizational goals. The activity involves roles, responsibility and rules. The
organizational structure have four types namely functional, divisional, matrix and flat (Osland,
Devine, and Turner, 2015).
 Functional - It is based on organization division into small group with specific tasks and
roles. Each department has a director monitoring executive level in hierarchy. It establish
definite relationship amongst the divided units established to attain common objective.
 Divisional - The structure promotes autonomy among groups in the organization. Under
this every department operates as its own company, control its resources as well as have
individual spending budget for certain project. Those results in lower degree of control or
centralization , the structure proved to be competitive in dynamic environment asking
flexibility and responsiveness.
 Matrix - It is basically functional and projected organization structure. In this the
employees may report more than one boss depending on the situation and project. The
functional manager has authority on technical aspect of the project, thus the subordinates
receive orders from two boss and it is also suitable for multi-project organization. Each
project is managed by project manager supported by functional managers and employees
of the company.
The Asda must establish divisional organizational structure to provide autonomy to its
employees as the structure promotes flexibility among divisions, allowing every individual to

operate the firm as its own along with a single person reporting to its upper management
(Borkowski, 2016).
The culture of organization can impact the effectiveness of the organization -
Organization cultures have varying impacts on the performance and motivation level of the
employees. The employees at time work harder in order to achieve organizational goals
considering themselves to be a part of organizational culture. (Vasu, Stewart, and Garson, 2017).
Organizational Culture and Organizational effectiveness –
The Handy's Culture proposed four types of organization culture namely power culture,
role culture, task culture and personal/ support culture. The effectiveness of employees is majorly
affected by the implementation of these factors (Miner, 2015).
 Power culture: it is the type of culture where company gives power to few of the
members those who are part of top management. They give instruction to individuals and
all people have to follow their given guidelines. It is highly bureaucratic in nature. This
type of culture impact negative on individual behavior as people do not like to work
under huge pressure, they feel demotivated which affect their team performance as well.
 Task culture: This is the type of culture where company form a team, of people who can
solve particular problem. All team members are given separate role and they perform
their given task. This positively impact on employee’s behavior as they become more
productive because company gives them right to complete task by taking their own
decisions. Team working becomes more creative and productivity of team members get
increased.
 Person culture: Individual thinks that individual is the important person in business hence
do not give much attention on other managerial persons. In this type of culture people fail
to work in a team well which affect team performance badly and sometimes increases
negativity at workplace. (Kinicki and Fugate, 2017).
 Role culture: people are given separate role, people are derived from their particular
position. It motivates them and employees work better in the firm. ASDA follows Role
Culture to bring efficiency of the employees so that every individual can master his or her
own skills in the specific department and bring efficiency in the entire process by
performing in their specialized area.

Assessment of impact of learning on effectiveness of the employees
The learning of an employee plays a vital role in performance of his day to day activities.
The Asda promote regular training program such as training orientation, on board training,
technical skills development training to bring effectiveness to its employees, eliminate chances
of mistakes and error, help in development of personality for working conditions.
The ASDA must perform training orientation in future to the new employees
including basic information that must be used to ensure that the they posses basic knowledge
required in their specific platform for job satisfaction of the employees in ASDA.
Learning is always beneficial for employees because it improves their existing
capabilities and make them capable to work on complex task effectively. ASDA organizes off the
job training programs for its workers to make them learn. By this way they know more about
their role and become able to perform it well. This gives them more promotional opportunities
and they get more career development opportunities at workplace (Kinicki, and Fugate, 2017).
Furthermore, learning makes them able to earn more incentives and promotions at work place.
Technical knowledge Experiential Knowledge
Technological knowledge is proper
understanding of the new and modern
technology, this is advance and working
knowledge. This can help any individual to
work more effectively and also boost their
confidence and make them better and more
variable candidates for the company employer.
If person have technological knowledge then
they can understand in detail anything which
can be applied or give response with in any
form or shape, and they can solve any problem
related to the technology in the company.
Experiential knowledge can be gain through
the experience from the other, as opposed to a
prior (before experience) knowledge- it can
also be contrasted both with propositional
(textbook) knowledge- and with practical
knowledge. Any person can gain experiential
knowledge by working in any company, and
they get experience by working in the company
for a long time, and they get all the knowledge
about the company task and all the functions of
the company.
Learning Culture
Learning culture is the collection of the companies process, conventions, values and
polices. This all conventions motivate employees of the company to develop competence and
knowledge.