INTRODUCTION Organisational behaviour involves structure and culture of any business and workforce motivation effectively. The report will cover influence and impact of organizational behaviour as well as culture on performance and behaviour within BBC. In addition to this, the report will also demonstrate an overview of culture, politics and power in BBC using relevant examples and models which affect the behaviour of business and employees at workplace. There is a critical evaluation included in this report which describes the relationship between culture, motivation, power and politics. Process and content theories are also explained with motivational techniques that help to achieve team and individual goals. In addition to this, key componenets of a effective and an ineffective team will be discussed in this report along with their differences. Development theories, Tuckmen team development model and relevant models are also included in order to complete concept and philosophies of business behaviour and how they affect in terms of positive or negative within BBC will be discussed in this report. TASK 1 P1 Organisational culture, politics and power influence on individual and team behaviour performance It can be said that there is an impact of business politics, power and culture upon team behaviour and performance which affect the performance level and behaviour of both business and employees at workplace effectively. INFLUENCE OF CULTURE Culture has three major factors which affect the behaviour and performance in BBC in terms of role, person, task and power culture which are classified by Handy: The power culture:Power culture is described Handy as Web. The concentration power of firm is reflected by family businesses which can be small or large in nature. The main roles and responsibilities are depended on family members as they are the owner of business.Thereareonlyfewmemberswhohaveadequateknowledgeofbusiness strategies, concentration power and decision making. Thus, the strategies and plans are formulated by family members but implement by any outside members due to the lack of implementation strategies and plans on their own. This will have trust on individuals more than any group or committee members that it also changes very quickly. The role culture:The role culture is also defines as a Greek temple in which the apex of temple makes place for the decision making process in business and pillars are the functional units which help to implement decisions regarding apex. According to this, pillars are the important aspect that these are the strength of business which helps to stand and stable itself which is also run by paper system method. The roles culture is only suitable for that firm where the business makes regular changes. The role culture is crucial and important for government departments, public utilities and sector and for the local authorities as well. The task culture:Task culture represents BBC characteristics and involves development and departmental activities which are so dynamic for the business such as extensive
research. BBC is also able to become a part of anticipation with the specialties, integration, communication, functions and liaison between departments effectively and efficiently. It can be said that the task culture has an impact on decision making as well as performance for team and individual in both positive and negative terms. The person culture:The person culture is a characteristic and part of the model or structure of organisation management consensus, where the determination of path and structures within individual is pursued by BBC. Reporting relationship will help to determine suitability of culture towards management and for the groups also. The person culture is not suitable for BBC that it reflects the culture of a person within the business effectively. INFLUENCE OF POLITICS Decrease production:It can be said that political changes affect production process managedbyemployeesatworkplacewhichalsohasagreatnegativeimpacton profitability. Individual plays politics at workplace lose their concentration as well as attentiontowardswork.Thiswilldecreasetheproductioneffectiveness.Theyare disturbing elements in business pay their attention towards back biting and leg pulling which affect behaviour of their subordinates effectively. De-motivateemployees:Politicsatworkplacewillaffectmotivationofemployees towards their individual work and rewards benefits as well. This will also decrease their individual skills and knowledge and they lose their attention and interest and attend office just for sake. The best performances are also get unnoticed in the presence of politics between employees. Stress and wrong information:Individual within firm finds more difficulties and issues while communicating with their fellow workers dues to the effective fear of leaking information and secrets effectively. Individuals do not trust each other in the presence of politics. , human resource management is crucial for firm in order to select and use appropriate resources in operations which will help employees to improve and develop their individual performances that helps to increase skills and knowledge. Influence of power:It can be said that power is an authority which is provided by top management or business to managers or leaders handling all the work in order to manage performance of organization that helps to increase production and profitability. It can be said that there are a lot of activities considered by business in order to run company effectively and human resource department plays an important role in this by providing business services which helps to enhance production and anticipated profits. Power influences the culture and behaviour of employees at workplace if used negatively. TASK 2 P2 Content and process theory of motivation and motivational techniques which enable effective achievement of goals in BBC MOTIVATION THEORY OF MASLOW- HIERARCHY OF NEEDS
Paraphrase This Document
Need a fresh take? Get an instant paraphrase of this document with our AI Paraphraser
The motivational theory was developed by Abraham Maslow in 1940 which is the earliest and widely known theory. Physiological needs:These are the basic and common needs of an individual in his or her life which is necessary for surviving in this world. These are water, food, shelter and sleep. In the lack of these needs a human being is not able to work effectively. Safety and security:Health and safety of employees at workplace is important for BBC business in order to assure workplace safety.. The key of business success is all about effective management and control of different operations and activities involved in firm that helps to earn profitability. This will also help business to achieve its desired goals and objectives which will provide strength to business other functional activities. Self-actualisation:Self actualisation can be described as a desire for an individual in order to grow and develop with his or her full potentiality. It is analysed that people are likely to select best opportunity for them in terms of versions, task and position. These are essential for an individual and should be satisfied at each and every level. ALDERFER THEORY There are three needs are described by Alderfer which are known as ERG and defined below: Existence need:It can be said that these are the individual physiological needs related to health and safety with all the necessities. Existence of such needs affect life of an individual as well as living standard. Relatedness need:Every individual needs a good relationship with family members, superiors and peers. These can be described in the form of Maslow hierarchy needs. Growth need:These are the important as well as essential needs of an individual in order to improve and develop personal growth which helps towards self improvement and progression. This will also help to enhance skills and knowledge in workers. HERZBERG TWO FACTOR THEORY The theory describes some motivational factors which helps to enhance satisfaction towards work and motivate an individual to reduce elements of hygiene of dissatisfaction effectively. Thus, the theory defines that feelings are not each time opposite to each other. Expectancy:The theory describes that an individual believe in his own efforts which he is making at workplace towards task will lead towards success. The theory believes in hard work done by employees at work place according to their performances.
Instrumentality:An individual or a person believes that there is a certain connection between goals and activities which can be only fulfilled by instrumentality. An individual is also able to take rewards and incentives by performing well in task effectively. Valence:It is known as a degree which an employee gets for performing best in task in order to achieve individual goals and success. This will help BBC to increase its production and profitability. ADAM’S EQUITY THEORY The equity theory by Adam define that all the individuals and employees working in the firm should be treated equally in order to motivate and encourage their satisfaction and needs to boost production effectively. Employees should be assured that there is no secret in the firm which they don’t know. This will help to increase their retention and relationship with BBC which helps towards contributing benefits for the firm. LOCKE’S GOAL SETTING THEORY The theory was established by Locke in 1990 which helps businesses to set goals in the situation of challenges and difficulties within firm. It can be said that goals define the future of any business and BBC should set goals and objectives in order to increase their production by active engagement of employees at workplace. This will also help to increase profitability. MOTIVATIONAL TECHNIQUES Motivational techniques will help managers to drive performance of employees at workplace by delivering positive feedbacks and comments. Here are some motivational techniques described below which will help BBC to keep charge their employees effectively: Provide challenging work:Employees in BBC will work hard when they will know the importance of work. This will help them to understand the outcomes importance generated by them which helps to drive production process and profitability as well. Supportive feedbacks:Managers in firm are able to provide supportive feedbacks on the performance of workers that it will help to increase their skills and knowledge by feeling positive. Inspiring workers is a main responsibility of a manager in the business in order to manage operational activities effectiveness. Rewards and Incentives:Rewards and incentives will help business to promote their employees working in the firm which will help to find the best performance provided by workers at workplace. This will also help to motivate them in order to drive their individual performance. Importance of soft skills:Soft skills are some necessary elements which should be pursued by a manager in order to manage and show his or her positive personality. This should be good habits,
behaviour, attitude or personality traits that helps to manage effective communication with employees. TASK 3 P3 what makes an effective team as opposed to an ineffective team Effective team members are aware of their individual goals and objectives which will help to increase business profitability and production. They discuss topics in which they are not agreed in order to find out the right solution. Apart from this an ineffective team members does not take their roles and responsibilities seriously which affect their operations and production. Team members in an effective team try to achieve their goals and objectives which improve skills and knowledge. Here are some characteristics of an effective team and it members. Open discussion:A group of effective team and its members participate in all activities through open communication and other soft skills which will help them to communicate ideas and thoughts. They try to put their hundred percent in efforts and communication and also prepare for listening and learning. Such types of open discussion will help to make team members effective and also provide organisation to achieve its common goals and objectives. Situational leadership:Effective team members also use situational leadership in order to manage their operations that help to enhance production and profitability. This will also help them to achieve goals and objectives. It can be said that members in an effective team are well known of their individual goals and tasks which helps to provide significant benefits to the firm in order to achieve common goals.A comparison will help to understand difference between effective and an ineffective team: BASISEFFECTIVE TEAMINEFFECTIVE TEAM Understanding the goals. Effectiveteammemberiswell known of his or her individual task and goal. Memberfindsmoredifficultto understandhisorhertaskand objective. Contributionof member Groupmemberparticipatesinall activity and contributes his or her effort in each and every task within BBC. Onlyfewmemberofthegroup interested to takes part in business activitywhichaffectsgoal respectively. ListeningandTeam member discuss his or her ideaMember do not listen each other and
Secure Best Marks with AI Grader
Need help grading? Try our AI Grader for instant feedback on your assignments.
Collaborationto their fellow worker and listens to each other in order to perform tasks collaboratively and effectively. fail to perform better in tasks. Resolutionof conflict Team member are very comfortable that they solves the conflict and issue arising between members effectively. Team member is unable to reduce his orherconflictandcreates unnecessary issue. Decision makingMember makes strategy and plan to implement them, which will help him or her to make decision. Decision making is very poor and fail tomakeaneffectivestrategy implementations. LeadershipEffectiveandqualitativeuseof situational leadership and leader is mature to maintain leadership. Leadershiplevelisverypoorand leader is also premature. TUCKMEN TEAM DEVELOPMENT MODEL There are four parts in Tuckmen team development model which is very useful for businesses such as BBC. Forming:According to this, team members perform well in their individual tasks which will help to reduce independency between them effectively. Leaders are also responsible for making decision making and other such as internal and external activities and relationships. Storming:Decision making is easily made by team leaders in this stage and they also contribute their best efforts and try to reduce future and current uncertainties. This will also help to achieve individual and team goals. Norming:Team members communicate with each other and accept their roles and responsibilities in order to perform well in task effectively. They also share their ideas and thoughts. Performing:Team members make plans and strategies in order to achieve their target and objectives as soon as possible and they does not require any help from other. This will help to improve their performances.
TASK 4 P4 Concepts and philosophy of organisational behaviour within BBC It can be said that the business behaviour concept is considered with path goal theory in BBC. This will help to improve and develop productivity and profits. The theory is based on those leadership styles and behaviour which is suitable for the employees at workplace. This will help workers to work with peaceful environment in order to contribute best efforts that help to achieve individual goals.The effective and efficient management of human resource activities and employees feelings will help business to increase its strengths and power to compete others in the market Path goals theory:It can be said that a business is successful when it remain stable in the market. It is very important for the growth and development of market expansion in order to achieve BBC goals and objectives effectively. The theory also helps to identify leadership style because it is made by formers. This helps to create effective environment at workplace within employees which helps to achieve production goals. Communication:Communication is in formal and informal way will help to convey information. It will give freedom to employees in order to share their views and thoughts without any hesitation. Lack of effective communication will produce gang plank and distract focus from work.. Employees also make interaction with human resource department in case they have any problem or issues regarding any task or other activity related to business Behaviour and efficiency level:Behaviour decides the relationship of an employee with another which should be positive that it helps to manage conflicts between them. Communication plays a major role here and efficiency which is measured by performance of employees at workplace.This will help to increase market share as well as to gain competitive advantage which is very important for every company in order to develop and improve brand image and reputation. Contingency theory:The theory helps to evaluate various leanings and business system. The effectiveness and efficiency of a worker will help an employee as well as business to make a strong position in market. Methodological and theoretical both approaches and innovations are crucial for firm in order to perform well. They also take advantage of opportunities which increase production and profitability.Human resource department and its manager are responsible for managing and controlling activities related to employees work, business operations, internal and external activities such as recruitment and selection, interviews and other important concerns. CONCLUSION It can be analysed from the above report thatthere is an impact of business politics, power and culture upon team behaviour and performance which affect the performance level and behaviour.Reportingrelationshipwillhelptodeterminesuitabilityofculturetowards management and for the groups also. There are a lot of activities considered by business in order
to run company effectively and human resource department plays an important role in this by providing business services.Motivational techniques will help managers to drive performance of employees at workplace by delivering positive feedbacks and comments.Team members in an effective team try to achieve their goals and objectives which improve skills and knowledge. Apart from this an ineffective team members does not take their roles and responsibilities seriously.Concepts and philosophy of organisational behaviouris considered with path goal theory in BBC. This will help to improve and develop productivity and profits.
Paraphrase This Document
Need a fresh take? Get an instant paraphrase of this document with our AI Paraphraser