Organisational Behaviour Assignment : BBC

ORGANISATIONAL BEHAVIOUR

INTRODUCTION
Organisational behaviour involves structure and culture of any business and workforce
motivation effectively. The report will cover influence and impact of organizational behaviour as
well as culture on performance and behaviour within BBC. In addition to this, the report will also
demonstrate an overview of culture, politics and power in BBC using relevant examples and
models which affect the behaviour of business and employees at workplace. There is a critical
evaluation included in this report which describes the relationship between culture, motivation,
power and politics. Process and content theories are also explained with motivational techniques
that help to achieve team and individual goals. In addition to this, key componenets of a effective
and an ineffective team will be discussed in this report along with their differences. Development
theories, Tuckmen team development model and relevant models are also included in order to
complete concept and philosophies of business behaviour and how they affect in terms of
positive or negative within BBC will be discussed in this report.
TASK 1
P1 Organisational culture, politics and power influence on individual and team behaviour
performance
It can be said that there is an impact of business politics, power and culture upon team
behaviour and performance which affect the performance level and behaviour of both
business and employees at workplace effectively.
INFLUENCE OF CULTURE
Culture has three major factors which affect the behaviour and performance in BBC in
terms of role, person, task and power culture which are classified by Handy:
The power culture: Power culture is described Handy as Web. The concentration power
of firm is reflected by family businesses which can be small or large in nature. The main
roles and responsibilities are depended on family members as they are the owner of
business. There are only few members who have adequate knowledge of business
strategies, concentration power and decision making. Thus, the strategies and plans are
formulated by family members but implement by any outside members due to the lack of
implementation strategies and plans on their own. This will have trust on individuals more
than any group or committee members that it also changes very quickly.
The role culture: The role culture is also defines as a Greek temple in which the apex of
temple makes place for the decision making process in business and pillars are the
functional units which help to implement decisions regarding apex. According to this,
pillars are the important aspect that these are the strength of business which helps to stand
and stable itself which is also run by paper system method. The roles culture is only
suitable for that firm where the business makes regular changes. The role culture is crucial
and important for government departments, public utilities and sector and for the local
authorities as well.
The task culture: Task culture represents BBC characteristics and involves development
and departmental activities which are so dynamic for the business such as extensive

research. BBC is also able to become a part of anticipation with the specialties, integration,
communication, functions and liaison between departments effectively and efficiently. It
can be said that the task culture has an impact on decision making as well as performance
for team and individual in both positive and negative terms.
The person culture: The person culture is a characteristic and part of the model or
structure of organisation management consensus, where the determination of path and
structures within individual is pursued by BBC. Reporting relationship will help to
determine suitability of culture towards management and for the groups also. The person
culture is not suitable for BBC that it reflects the culture of a person within the business
effectively.
INFLUENCE OF POLITICS
Decrease production: It can be said that political changes affect production process
managed by employees at workplace which also has a great negative impact on
profitability. Individual plays politics at workplace lose their concentration as well as
attention towards work. This will decrease the production effectiveness. They are
disturbing elements in business pay their attention towards back biting and leg pulling
which affect behaviour of their subordinates effectively.
De-motivate employees: Politics at workplace will affect motivation of employees
towards their individual work and rewards benefits as well. This will also decrease their
individual skills and knowledge and they lose their attention and interest and attend office
just for sake. The best performances are also get unnoticed in the presence of politics
between employees.
Stress and wrong information: Individual within firm finds more difficulties and issues
while communicating with their fellow workers dues to the effective fear of leaking
information and secrets effectively. Individuals do not trust each other in the presence of
politics. , human resource management is crucial for firm in order to select and use
appropriate resources in operations which will help employees to improve and develop
their individual performances that helps to increase skills and knowledge.
Influence of power: It can be said that power is an authority which is provided by top
management or business to managers or leaders handling all the work in order to manage
performance of organization that helps to increase production and profitability. It can be
said that there are a lot of activities considered by business in order to run company
effectively and human resource department plays an important role in this by providing
business services which helps to enhance production and anticipated profits. Power
influences the culture and behaviour of employees at workplace if used negatively.
TASK 2
P2 Content and process theory of motivation and motivational techniques which enable effective
achievement of goals in BBC
MOTIVATION THEORY OF MASLOW- HIERARCHY OF NEEDS

The motivational theory was developed by Abraham Maslow in 1940 which is the earliest and
widely known theory.
Physiological needs: These are the basic and common needs of an individual in his or her life
which is necessary for surviving in this world. These are water, food, shelter and sleep. In the
lack of these needs a human being is not able to work effectively.
Safety and security: Health and safety of employees at workplace is important for BBC
business in order to assure workplace safety. . The key of business success is all about effective
management and control of different operations and activities involved in firm that helps to earn
profitability. This will also help business to achieve its desired goals and objectives which will
provide strength to business other functional activities.
Self-actualisation: Self actualisation can be described as a desire for an individual in order to
grow and develop with his or her full potentiality. It is analysed that people are likely to select
best opportunity for them in terms of versions, task and position. These are essential for an
individual and should be satisfied at each and every level.
ALDERFER THEORY
There are three needs are described by Alderfer which are known as ERG and defined
below:
Existence need: It can be said that these are the individual physiological needs related to health
and safety with all the necessities. Existence of such needs affect life of an individual as well as
living standard.
Relatedness need: Every individual needs a good relationship with family members, superiors
and peers. These can be described in the form of Maslow hierarchy needs.
Growth need: These are the important as well as essential needs of an individual in order to
improve and develop personal growth which helps towards self improvement and progression.
This will also help to enhance skills and knowledge in workers.
HERZBERG TWO FACTOR THEORY
The theory describes some motivational factors which helps to enhance satisfaction
towards work and motivate an individual to reduce elements of hygiene of dissatisfaction
effectively. Thus, the theory defines that feelings are not each time opposite to each other.
Expectancy: The theory describes that an individual believe in his own efforts which he is
making at workplace towards task will lead towards success. The theory believes in hard work
done by employees at work place according to their performances.

Instrumentality: An individual or a person believes that there is a certain connection between
goals and activities which can be only fulfilled by instrumentality. An individual is also able to
take rewards and incentives by performing well in task effectively.
Valence: It is known as a degree which an employee gets for performing best in task in order to
achieve individual goals and success. This will help BBC to increase its production and
profitability.
ADAM’S EQUITY THEORY
The equity theory by Adam define that all the individuals and employees working in the
firm should be treated equally in order to motivate and encourage their satisfaction and needs to
boost production effectively. Employees should be assured that there is no secret in the firm
which they don’t know. This will help to increase their retention and relationship with BBC
which helps towards contributing benefits for the firm.
LOCKE’S GOAL SETTING THEORY
The theory was established by Locke in 1990 which helps businesses to set goals in the
situation of challenges and difficulties within firm. It can be said that goals define the future of
any business and BBC should set goals and objectives in order to increase their production by
active engagement of employees at workplace. This will also help to increase profitability.
MOTIVATIONAL TECHNIQUES
Motivational techniques will help managers to drive performance of employees at workplace by
delivering positive feedbacks and comments. Here are some motivational techniques described
below which will help BBC to keep charge their employees effectively:
Provide challenging work: Employees in BBC will work hard when they will know the
importance of work. This will help them to understand the outcomes importance generated by
them which helps to drive production process and profitability as well.
Supportive feedbacks: Managers in firm are able to provide supportive feedbacks on the
performance of workers that it will help to increase their skills and knowledge by feeling
positive. Inspiring workers is a main responsibility of a manager in the business in order to
manage operational activities effectiveness.
Rewards and Incentives: Rewards and incentives will help business to promote their employees
working in the firm which will help to find the best performance provided by workers at
workplace. This will also help to motivate them in order to drive their individual performance.
Importance of soft skills: Soft skills are some necessary elements which should be pursued by a
manager in order to manage and show his or her positive personality. This should be good habits,

behaviour, attitude or personality traits that helps to manage effective communication with
employees.
TASK 3
P3 what makes an effective team as opposed to an ineffective team
Effective team members are aware of their individual goals and objectives which will help
to increase business profitability and production. They discuss topics in which they are not
agreed in order to find out the right solution. Apart from this an ineffective team members
does not take their roles and responsibilities seriously which affect their operations and
production. Team members in an effective team try to achieve their goals and objectives
which improve skills and knowledge. Here are some characteristics of an effective team
and it members.
Open discussion: A group of effective team and its members participate in all activities
through open communication and other soft skills which will help them to communicate
ideas and thoughts. They try to put their hundred percent in efforts and communication and
also prepare for listening and learning. Such types of open discussion will help to make
team members effective and also provide organisation to achieve its common goals and
objectives.
Situational leadership: Effective team members also use situational leadership in order to
manage their operations that help to enhance production and profitability. This will also
help them to achieve goals and objectives.
It can be said that members in an effective team are well known of their individual goals
and tasks which helps to provide significant benefits to the firm in order to achieve
common goals. A comparison will help to understand difference between effective and an
ineffective team:
BASIS EFFECTIVE TEAM INEFFECTIVE TEAM
Understanding
the goals.
Effective team member is well
known of his or her individual task
and goal.
Member finds more difficult to
understand his or her task and
objective.
Contribution of
member
Group member participates in all
activity and contributes his or her
effort in each and every task within
BBC.
Only few member of the group
interested to takes part in business
activity which affects goal
respectively.
Listening and Team member discuss his or her idea Member do not listen each other and

Collaboration to their fellow worker and listens to
each other in order to perform tasks
collaboratively and effectively.
fail to perform better in tasks.
Resolution of
conflict
Team member are very comfortable
that they solves the conflict and issue
arising between members effectively.
Team member is unable to reduce his
or her conflict and creates
unnecessary issue.
Decision making Member makes strategy and plan to
implement them, which will help him
or her to make decision.
Decision making is very poor and fail
to make an effective strategy
implementations.
Leadership Effective and qualitative use of
situational leadership and leader is
mature to maintain leadership.
Leadership level is very poor and
leader is also premature.
TUCKMEN TEAM DEVELOPMENT MODEL
There are four parts in Tuckmen team development model which is very useful for
businesses such as BBC.
Forming: According to this, team members perform well in their individual tasks which
will help to reduce independency between them effectively. Leaders are also responsible
for making decision making and other such as internal and external activities and
relationships.
Storming: Decision making is easily made by team leaders in this stage and they also
contribute their best efforts and try to reduce future and current uncertainties. This will also
help to achieve individual and team goals.
Norming: Team members communicate with each other and accept their roles and
responsibilities in order to perform well in task effectively. They also share their ideas and
thoughts.
Performing: Team members make plans and strategies in order to achieve their target and
objectives as soon as possible and they does not require any help from other. This will help
to improve their performances.

TASK 4
P4 Concepts and philosophy of organisational behaviour within BBC
It can be said that the business behaviour concept is considered with path goal theory in BBC. This
will help to improve and develop productivity and profits. The theory is based on those leadership
styles and behaviour which is suitable for the employees at workplace. This will help workers to
work with peaceful environment in order to contribute best efforts that help to achieve individual
goals. The effective and efficient management of human resource activities and employees
feelings will help business to increase its strengths and power to compete others in the
market
Path goals theory: It can be said that a business is successful when it remain stable in the market.
It is very important for the growth and development of market expansion in order to achieve BBC
goals and objectives effectively. The theory also helps to identify leadership style because it is
made by formers. This helps to create effective environment at workplace within employees which
helps to achieve production goals.
Communication: Communication is in formal and informal way will help to convey information.
It will give freedom to employees in order to share their views and thoughts without any hesitation.
Lack of effective communication will produce gang plank and distract focus from work. .
Employees also make interaction with human resource department in case they have any
problem or issues regarding any task or other activity related to business
Behaviour and efficiency level: Behaviour decides the relationship of an employee with another
which should be positive that it helps to manage conflicts between them. Communication plays a
major role here and efficiency which is measured by performance of employees at workplace. This
will help to increase market share as well as to gain competitive advantage which is very
important for every company in order to develop and improve brand image and reputation.
Contingency theory: The theory helps to evaluate various leanings and business system. The
effectiveness and efficiency of a worker will help an employee as well as business to make a strong
position in market. Methodological and theoretical both approaches and innovations are crucial for
firm in order to perform well. They also take advantage of opportunities which increase production
and profitability. Human resource department and its manager are responsible for managing
and controlling activities related to employees work, business operations, internal and
external activities such as recruitment and selection, interviews and other important
concerns.
CONCLUSION
It can be analysed from the above report that there is an impact of business politics, power
and culture upon team behaviour and performance which affect the performance level and
behaviour. Reporting relationship will help to determine suitability of culture towards
management and for the groups also. There are a lot of activities considered by business in order

to run company effectively and human resource department plays an important role in this by
providing business services. Motivational techniques will help managers to drive performance of
employees at workplace by delivering positive feedbacks and comments. Team members in an
effective team try to achieve their goals and objectives which improve skills and knowledge.
Apart from this an ineffective team members does not take their roles and responsibilities
seriously. Concepts and philosophy of organisational behaviour is considered with path goal theory in
BBC. This will help to improve and develop productivity and profits.