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Assignment Organisational Behaviour - 4com Plc

   

Added on  2020-12-18

26 Pages6333 Words440 Views
ORGANISATIONALBEHAVIOUR

INTRODUCTIONOrganisational behaviour is the study of the way people interact within groups. In orderto create more efficient and healthy environment of business organisation, normally this study isapplied (Miner, 2015). It is the scientific approach to study the organisational behaviour. It isvery important for the organisation to create the best organisation environment as it helps ineffective utilization of human resource. In this present study, 4com plc company will be chosenfor assessment. It is a medium size organisation of telecommunication industry UK. Its turnoveris about £20 Millions to £30 Millions. In this present report, the impact of culture, politics on thebehaviour of others in the company will be analysed by using the Handy's culture model.Moreover, this assignment will also evaluate the motivational theories and techniques in order toachieve the gaols and objectives of organisation. In addition to this, different to make aneffective team w in this y as well as the concept of philosophies of organisation behaviour willalso present in this study. LO.1P.1. Organization's culture, politics and power influence individual and team behaviour andperformance.Organisational behaviour is very important component of the company. When peoplecome together to work for a common goal is an organisation. There are some factors that affectsthe influence the behaviour of people or employees within organisation such as power, politics,culture and culture. All organisations or companies has some values as well as they follow somepolicies and procedures which make them differ from each other. 4Com plc have an efficient andhealthy culture as the employees are fully satisfied with the environment of organisation. There are some models that explain the culture of organisation. 4Com plc also usedmodel to create the best and effective environment of company (Jesinoski, Miller and Volker,2016). Charles Handy model is one the best model that have four different kinds of culture whichare role, power, culture and politics which are as follows-Power and Politics Culture- Power means authority and there are some organisationswhere the power remains in the hand of only few people and only they are responsible for takingall the decision related the affairs of company. They are the people who enjoys all the specialprivileges at workplace. Organisation with this type of culture can respond quickly to events.There are various challenges occurs in following power and politic culture in the organisation1

like it is not easy to retain control for long time, it also leads to increase the labour turnover. Inaddition to this, power and political culture leads to great impact on employees as they feelpressure working in the power culture. Generally power and political culture leads to adissatisfaction among employee's and raise the turnover rate to a great extent. It also leads to lackof enthusiasm as well as lack of efforts among employees. In 4Com plc, they do not followpower culture. The leaders and managers of 4Com plc listen the problems of employees and theyalso make there decision very flexible and adaptable. Power culture affects the entireorganisation in negative way as this culture generally demotivate the employees withinorganisation. Role Culture- Companies with role culture are entirely based on rules andresponsibilities. In this type of culture everyone in the organisation knows there roles andresponsibilities and they are highly controlled. The roles and responsibilities are delegatedaccording to the knowledge, qualities, education, skill and interest of employee's. Thus, it is oneof the best way to achieve the organisational goals and objectives in efficient manner. Whenroles and responsibilities are delegated to the employees than they are accountable for any noncompletion or any other concern of there assigned work. The organisational who follows roleculture are characterised by the strong functional organisation. This type of companies are likelyto be a very successful organisation in-terms of stability in the environment (Pinder, 2014). It isreported form the Forbs magazine that organisations in United Kingdom that follows the roleculture have a long product life cycle. In 4Com plc, they followed role culture as all the roles andresponsibilities are divided among the employees in a very systematic manner which is asaccording to the knowledge, qualities, education, skill and interest of employee's. By followingthe culture the performance of employee's as well as productivity of company will also raise.Role culture influence the culture and behaviour of employees in positive manner because thereis no cheating and partiality, roles and responsibilities are delegated according to the skills andknowledge. Task Culture- It is culture which is project or job oriented. This type of culture isformulated when the problems or issues in organisation are solved or address by formulatingteams. These teams are formed in order to achieve the desired goals as well as to solve thecritical problems within organisation. In this type of organisation, people with common interestcome together and form a team. There are normally five to six members in a team. Working in a2

team is not an easy task as each and every employees within team have to work withcoordination and every members have there equal contribution in achieving the desired goal. Themain motive of following this culture is to bring all employees together and achieve the desiregoals. It also improves the efficiency by unifying all the members towards the achievement ofcommon task or goal. In 4Com plc, there are many teams in each department as the managementbelieve in team-working. All the teams are assigned roles by the top managers and after that allthe members of teams are work for the achievement of common goals (Luthans, Luthans andLuthans, 2015). Thus, the culture of organisation remains good and healthy by following taskculture. Person Culture- This is an unusual and informal culture that is not presented in allorganisation. In this type of culture, employees feel that they are more important than therecompany. This is culture that is known as person culture. Employees in the organisation are onlythink for there own-self instead of the company. The companies where person culture is followedwill never achieve success and it takes back-seat and finally suffers. This is fact thatorganisations are that are following person culture will not able to sustain in the market for longtime. Employees come for only the sake of money rather than having any attachment for thecompany. In order to achieve the organisational goals and move the organisation towards thegreat heights of success it is very important that each and every employees within organisationremember that company come first and everting else later (Podsakoff and et.al., 2018). In 4Complc, this culture is strictly not allowed and if any employee in the organisation does not cooperatethan they will be terminated or relived form the company. In the 4Com plc, role culture is followed which is the best culture as compare to other asin this culture everyone in the organisation knows there roles and responsibilities and they arehighly controlled and company can achieve its desire goals and objectives. This is another model that is developed by Greet Hofstede. It is framework for cross-cultural communication. This model is used for the smooth culture of the organisation. There arefour dimension of this model which are as follows-Low power distance vs. high power distance- According to this model of thisdimension refers to evaluate of inequities that exists and is accepted by people with and withoutpower. 3

Individualism vs. Collectivism- According to the model, collectivism is the strength ofthe organisation. Organisation can achieve its desire goals if in the culture there is collectivism. Masculinity vs. Feminity- According to this model, how much a culture of theorganisation complies with its values and tradition male and female roles. There should beequality in the culture of organisation.Low Uncertainty avoidance vs. high uncertainty avoidance- According to this model,anxiety that the members of organisation feel when they are faced with uncertain and unknownsituations. High scoring nations avoid uncertain situations through control.Hofestede’s culture influence team and individual’s performance influenced the culture oforganisation in both positive and negative manner within organisation as if the power is high itwill negatively affect the moral of the employee in 4Com Plc. On the contrary, if there is balanceis using of power than it will lead to raise the satisfaction and motivation level of employees. Forexample, involving employee before implementation of new techniques or machines. In additionto this, if the culture of individual is high than it will result in develop personal culture which isnot at all good for the organisation. Collectivism culture leads to innovation and it is one of thebiggest advantage. LO.2P.2. Content and Process theories of motivation as well as motivation techniques enable effectiveachievements of organisational goals.Motivation is the essence of organisations success. Motivation is the key to get successbecause without motivation none of the work can be accomplish. If employees are motivatedthan they put the human resource into action. Motivation also improves the efficiency in thework of employees. It builds healthy and efficient environment in the company and it also boostsstability in the man-force. In 4Com plc, management always make their efforts to motivateemployees (Motivation Theories, 2017). They have started monetary and non-monetary rewardsto employees on the best performance, attendance, security, etc. They use various theories ofmotivation so that they can encourage employees to their great extent. They have used two maintheories of motivation which are as follows-4

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