Organisation Behaviour: Culture, Power, and Politics
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This study material explores the assessment of organisational culture, power, and politics, and discusses various motivational theories and techniques. It provides insights into the impact of these factors on employee behavior and team dynamics. The content includes a detailed analysis of Nestle, a Swiss multinational corporation, and its approach to organisational behaviour. Subject: Organisation Behaviour, Course Code: N/A, Course Name: N/A, College/University: N/A
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ORGANISATION
BEHAVIOUR
BEHAVIOUR
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Table of Contents
INTRODUCTION...........................................................................................................................4
TASK 1............................................................................................................................................4
P1 Assessment of organisational culture, power and politics......................................................4
M1Critical evaluation of organisation culture, power and politics.............................................7
TASK 2............................................................................................................................................8
P2 Discuss various motivational theories and techniques;..........................................................8
M2 Critically evaluate how to influence the behaviour of others through the effective
application of behavioural motivational theories, concepts and models...................................11
D1 Critical evaluation of relationship between culture, politics, power and motivation..........11
TASK 3..........................................................................................................................................11
P3 Demonstrate an effective team as opposed to an ineffective team.......................................11
M3 Analyze team and group development to support the development of dynamic co-
operation....................................................................................................................................14
TASK 4..........................................................................................................................................14
P4 Concepts and philosophies of OB within the organization in a given situation...................14
M4 Justify and evaluate a range of concepts and philosophies in how they inform and
influence behaviour in both positive and negative ways...........................................................16
D2 Critically analyse and evaluate the relevance of team development theories in the context
of OB concepts and philosophies that influence behaviour in the workplace...........................16
CONCLUSION..............................................................................................................................16
REFERENCES..............................................................................................................................17
INTRODUCTION...........................................................................................................................4
TASK 1............................................................................................................................................4
P1 Assessment of organisational culture, power and politics......................................................4
M1Critical evaluation of organisation culture, power and politics.............................................7
TASK 2............................................................................................................................................8
P2 Discuss various motivational theories and techniques;..........................................................8
M2 Critically evaluate how to influence the behaviour of others through the effective
application of behavioural motivational theories, concepts and models...................................11
D1 Critical evaluation of relationship between culture, politics, power and motivation..........11
TASK 3..........................................................................................................................................11
P3 Demonstrate an effective team as opposed to an ineffective team.......................................11
M3 Analyze team and group development to support the development of dynamic co-
operation....................................................................................................................................14
TASK 4..........................................................................................................................................14
P4 Concepts and philosophies of OB within the organization in a given situation...................14
M4 Justify and evaluate a range of concepts and philosophies in how they inform and
influence behaviour in both positive and negative ways...........................................................16
D2 Critically analyse and evaluate the relevance of team development theories in the context
of OB concepts and philosophies that influence behaviour in the workplace...........................16
CONCLUSION..............................................................................................................................16
REFERENCES..............................................................................................................................17
INTRODUCTION
Organisation behaviour refers to study that justify or define how employees or teams act
and perform various activities at workplace (Organizational Behavior, 2017). It enables an
organisation to understand certain factors that are used to motivate its employees, enhance as
well as increase their performance. This field of business management helps out organisation to
build powerful and trustworthy relationship with its workforce. Organisation behaviour offers
various approaches that describe different ways in which individual interact with each other.
Nestle is one of flourish and well establish Swiss multinational corporation. Nestle is food and
drink manufacturing organisation and has its headquarters in Vevey, Switzerland. It is one of
largest food company across globe. Company has wide product portfolio which includes baby
food, medical food, breakfast cereals, beverages, confectionary, dairy products, frozen foods and
so on. Company operates more than 400+ factories across 189 countries and has approx 339000+
employees. Moreover, company holds share of L’Oreal which is one of biggest cosmetics
company in the world. This research report contains brief information related to culture, power
and politics which exists within organisation and how these elements affects behaviour of
employees and teams. It explores various areas of motivation which includes theories and
techniques in order to motivate employees. Further, it represents comparison between effective
and ineffective team as well as different models to develop effective teams. At last, it exhibits
various philosophies and concepts of organisation behaviour which is carried out by leaders for
purpose of solving various business situations.
TASK 1
P1 Assessment of organisational culture, power and politics.
Organisation culture comprises of various set of norms, values, systems, beliefs,
attitudes which exists within business enterprises. It contains system of shared assumptions,
thoughts that direct or govern action of individuals which influence their behaviour in
organisations. Organisation culture involve various factors such as values, vision, language,
assumptions, environment, habits, location, objectives, management or leadership style and so on
Organisation behaviour refers to study that justify or define how employees or teams act
and perform various activities at workplace (Organizational Behavior, 2017). It enables an
organisation to understand certain factors that are used to motivate its employees, enhance as
well as increase their performance. This field of business management helps out organisation to
build powerful and trustworthy relationship with its workforce. Organisation behaviour offers
various approaches that describe different ways in which individual interact with each other.
Nestle is one of flourish and well establish Swiss multinational corporation. Nestle is food and
drink manufacturing organisation and has its headquarters in Vevey, Switzerland. It is one of
largest food company across globe. Company has wide product portfolio which includes baby
food, medical food, breakfast cereals, beverages, confectionary, dairy products, frozen foods and
so on. Company operates more than 400+ factories across 189 countries and has approx 339000+
employees. Moreover, company holds share of L’Oreal which is one of biggest cosmetics
company in the world. This research report contains brief information related to culture, power
and politics which exists within organisation and how these elements affects behaviour of
employees and teams. It explores various areas of motivation which includes theories and
techniques in order to motivate employees. Further, it represents comparison between effective
and ineffective team as well as different models to develop effective teams. At last, it exhibits
various philosophies and concepts of organisation behaviour which is carried out by leaders for
purpose of solving various business situations.
TASK 1
P1 Assessment of organisational culture, power and politics.
Organisation culture comprises of various set of norms, values, systems, beliefs,
attitudes which exists within business enterprises. It contains system of shared assumptions,
thoughts that direct or govern action of individuals which influence their behaviour in
organisations. Organisation culture involve various factors such as values, vision, language,
assumptions, environment, habits, location, objectives, management or leadership style and so on
(Buchanan and Huczynski, 2019). Nestle is one of biggest food processing organisation and has
huge number of workforce. Each employee has its own perception, attitude, working style for
performing job roles. It is required for organisation to cultivate healthy and positive corporate
culture at workplace so that it can enhance employees and teams performance. Corporate culture
is classified into different sub culture. Each culture has its own pros and cons as well as ability to
influence behaviour of employees and teams in positive or negative manner.
HANDY’S CLASSIFICATION MODEL
This classification model was proposed by Charles Handy. This framework states that
there are four kind of cultures are available which can be undertaken by organisation. Each
culture has its own strengths and weaknesses as well as significance. These cultures develop
corporate governance, ethical factors that has effective implication on individuals and team
dynamics (Wilson, 2017). These culture direct an organisation regarding how to handle external
changes and how to manages its workforce effectively and efficiently. It is necessary for Nestle
to have a thorough knowledge of particular culture so that it become easy for employees to adapt
changes and enjoy stress free environment. In this manager of Nestle focus on Handy’s culture
model so that they can easily identified the proper mode to enhance the individual performance
and terms efficiency. it can be brief underneath.
Power culture: this culture is used by those organisation in which single or few
individuals has power of authority. In such culture, there limited number of rules and
regulation prevails that required to be undertaken by each employee without expressing
their individual thought (Schmitt, Den Hartogand Belschak, 2016) . Power culture is
powerful in nature but it is toxic for large organisation like Nestle. If Nestle cultivate this
culture then it create adverse impact over behaviour of employees and teams as this
create environment of frustration and aggressiveness. In such culture, lower workers will
have no right to take any decision by their own and has to strictly follow instructions of
their superiors. This might create problem of labour turnover and influence overall
performance of company. The impact if this culture on individual is not very effective
because of using this culture an individual cannot perform well and they cannot give
productive results to the company whereas in team it creates conflicts because of this no
project can be accomplished appropriately(Biswas, 2015). For examples- if manager of
huge number of workforce. Each employee has its own perception, attitude, working style for
performing job roles. It is required for organisation to cultivate healthy and positive corporate
culture at workplace so that it can enhance employees and teams performance. Corporate culture
is classified into different sub culture. Each culture has its own pros and cons as well as ability to
influence behaviour of employees and teams in positive or negative manner.
HANDY’S CLASSIFICATION MODEL
This classification model was proposed by Charles Handy. This framework states that
there are four kind of cultures are available which can be undertaken by organisation. Each
culture has its own strengths and weaknesses as well as significance. These cultures develop
corporate governance, ethical factors that has effective implication on individuals and team
dynamics (Wilson, 2017). These culture direct an organisation regarding how to handle external
changes and how to manages its workforce effectively and efficiently. It is necessary for Nestle
to have a thorough knowledge of particular culture so that it become easy for employees to adapt
changes and enjoy stress free environment. In this manager of Nestle focus on Handy’s culture
model so that they can easily identified the proper mode to enhance the individual performance
and terms efficiency. it can be brief underneath.
Power culture: this culture is used by those organisation in which single or few
individuals has power of authority. In such culture, there limited number of rules and
regulation prevails that required to be undertaken by each employee without expressing
their individual thought (Schmitt, Den Hartogand Belschak, 2016) . Power culture is
powerful in nature but it is toxic for large organisation like Nestle. If Nestle cultivate this
culture then it create adverse impact over behaviour of employees and teams as this
create environment of frustration and aggressiveness. In such culture, lower workers will
have no right to take any decision by their own and has to strictly follow instructions of
their superiors. This might create problem of labour turnover and influence overall
performance of company. The impact if this culture on individual is not very effective
because of using this culture an individual cannot perform well and they cannot give
productive results to the company whereas in team it creates conflicts because of this no
project can be accomplished appropriately(Biswas, 2015). For examples- if manager of
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Nestle focus more on power culture it will not improve the productivity of individual
performance but enhance the teams efficiency of working.
Role culture: refers to those working climate where superiors delegate roles and
responsibility to its respective job holder or employees. In this culture, each employee get
its right to take decisions in its respective field of job. Roles and responsibilities are
divided on basis of job specification, qualifications of employees. If Nestle cultivate this
culture then it brings positive impact on behaviour of employees as an individual and
teams. As in such culture they have power to act according their own wish without
consulting with top superiors. This boost their morale and keep them heightened as well
as motivated.
Task culture: in such culture different teams are formed in order to carry out certain task
or project. These culture are especially oriented toward performing special project tasks
or to solve emergency problem. In such culture, power is divided according to type of
tasks and members expertise (Skinner and Stewart, 2017). If Nestle cultivate this culture
then its bring positive influence over behaviour of employees and teams as it encourage
team spirit among employees and bring coordination as well as cooperation in performing
task. It also positively impact the individual as they perform their task effectively.
Person culture: this culture is exists in professional organisation where employees feel
that they are highly important for organisation as they are unique and superior from
others. This culture bring negative impact on behaviour as it create situation of conflicts
between employees and team members. This influence adversely on performance of
Nestle.
From above discussion, Nestle can cultivate role culture within workplace as it increase job
satisfaction among its employees. This culture provide them job security and protection. Also,
with this culture company can able to retain skilled and talented workforce which enhance its
goodwill and overall productivity (Di Domenico and et.a l., 2020).
Organisation power refers to an ability through which any person can influence
behaviour of other individual. power encompasses capacity to influence efforts of other people in
order to get things done according to someone else perspective or direction. In organisation,
manager make use of power to control and guide efforts of its workforce in order to accomplish
visionary and missionary goals. There are different types of power exists which are discussed
performance but enhance the teams efficiency of working.
Role culture: refers to those working climate where superiors delegate roles and
responsibility to its respective job holder or employees. In this culture, each employee get
its right to take decisions in its respective field of job. Roles and responsibilities are
divided on basis of job specification, qualifications of employees. If Nestle cultivate this
culture then it brings positive impact on behaviour of employees as an individual and
teams. As in such culture they have power to act according their own wish without
consulting with top superiors. This boost their morale and keep them heightened as well
as motivated.
Task culture: in such culture different teams are formed in order to carry out certain task
or project. These culture are especially oriented toward performing special project tasks
or to solve emergency problem. In such culture, power is divided according to type of
tasks and members expertise (Skinner and Stewart, 2017). If Nestle cultivate this culture
then its bring positive influence over behaviour of employees and teams as it encourage
team spirit among employees and bring coordination as well as cooperation in performing
task. It also positively impact the individual as they perform their task effectively.
Person culture: this culture is exists in professional organisation where employees feel
that they are highly important for organisation as they are unique and superior from
others. This culture bring negative impact on behaviour as it create situation of conflicts
between employees and team members. This influence adversely on performance of
Nestle.
From above discussion, Nestle can cultivate role culture within workplace as it increase job
satisfaction among its employees. This culture provide them job security and protection. Also,
with this culture company can able to retain skilled and talented workforce which enhance its
goodwill and overall productivity (Di Domenico and et.a l., 2020).
Organisation power refers to an ability through which any person can influence
behaviour of other individual. power encompasses capacity to influence efforts of other people in
order to get things done according to someone else perspective or direction. In organisation,
manager make use of power to control and guide efforts of its workforce in order to accomplish
visionary and missionary goals. There are different types of power exists which are discussed
below(Afshari and Gibson, 2016): To explain the power in the organisation this report use the
French and Raven model that is proposed in 1959 that includes five types of power that can be
shown below. (Organizational Behavior 2017).
Coercive: in this power manager influence its employees efforts through threatening or
punishing them in order to achieve set standard objectives. For example- Using this type
of power in Nestle shows the various effects on the employees. If manager make use of
this power then it create adverse impact on its workers and team as it create pressurise
and frustrated environment. Employees will get de-motivated and reduce job satisfaction.
Reward: in this power manager make use of reward base performance activities in order
to motivate and keep heightened workforce. This power create positive impact over
employees and teams as it keep them motivated to put 100% efforts in performing any
tasks. Regular performance appraisal will enhance their performance day by day.
Legitimate: this power is used by those individual who are placed at official position in
an organisation and has right to interfere in different business decisions (Biswas,
2015).Nestle is big organisation and with this power it enables to cultivate positive and
discipline environment at workplace. This bring positive impact on behaviour of
employees and also the team members so that task can be achieved in an appropriate
manner.(Anwar and et. al., 2017).
Expert: this type of power is used professional organisation where people have full
expertise as well as knowledge regarding technical subject matter. In context of the
Nestle manager make use of this power in order to advise or direct efforts of employees
to complete critical tasks or activities. This brings encouraging impact on behaviour of
employees as it enhance their abilities.
Referent Power: This type of power is based on the x-factor that is not shows for the
specified reason. In context of Nestle leader can use this power to lead the person in the
better way because it is the combinations of all the power in this a manager can adopts
the styles as per the situation occur or according to their mood. This will sometimes
impact negatively to the individual performance of the person.
From above discussion, Nestle manager can make use of reward power at every level of
organisation. This power enables firm to motivate its employees in positive manner by providing
French and Raven model that is proposed in 1959 that includes five types of power that can be
shown below. (Organizational Behavior 2017).
Coercive: in this power manager influence its employees efforts through threatening or
punishing them in order to achieve set standard objectives. For example- Using this type
of power in Nestle shows the various effects on the employees. If manager make use of
this power then it create adverse impact on its workers and team as it create pressurise
and frustrated environment. Employees will get de-motivated and reduce job satisfaction.
Reward: in this power manager make use of reward base performance activities in order
to motivate and keep heightened workforce. This power create positive impact over
employees and teams as it keep them motivated to put 100% efforts in performing any
tasks. Regular performance appraisal will enhance their performance day by day.
Legitimate: this power is used by those individual who are placed at official position in
an organisation and has right to interfere in different business decisions (Biswas,
2015).Nestle is big organisation and with this power it enables to cultivate positive and
discipline environment at workplace. This bring positive impact on behaviour of
employees and also the team members so that task can be achieved in an appropriate
manner.(Anwar and et. al., 2017).
Expert: this type of power is used professional organisation where people have full
expertise as well as knowledge regarding technical subject matter. In context of the
Nestle manager make use of this power in order to advise or direct efforts of employees
to complete critical tasks or activities. This brings encouraging impact on behaviour of
employees as it enhance their abilities.
Referent Power: This type of power is based on the x-factor that is not shows for the
specified reason. In context of Nestle leader can use this power to lead the person in the
better way because it is the combinations of all the power in this a manager can adopts
the styles as per the situation occur or according to their mood. This will sometimes
impact negatively to the individual performance of the person.
From above discussion, Nestle manager can make use of reward power at every level of
organisation. This power enables firm to motivate its employees in positive manner by providing
them reward, promotion for their effective performance. This keeps them inclined towards their
job role and encourage them to put effective attempts in achieving objectives.
Organisational politics encompasses informal, unofficial attempts of employees which
influence operations and decisions of an organisation. politics are associated with governing or
rule out at certain place or region. It include different kind of discussions or debates between
several parties who has power. In organisation politics, people cultivate social networking and
try to bring changes according to their perceptions. Nestle manager required to create positive
and healthy political environment which foster team spirit and channelize thinking as well as
efforts of employees towards accomplishment of missionary goals. This political environment
enables firm to satisfy personal agenda of workforce so that it encourage behaviour of employees
in optimal manner (Gyekye and Haybatollahi, 2015). Adverse politics will create situation of
conflicts and disputes which will hamper overall productivity and profitability of employees.
also, it influence goodwill or brand image of Nestle.
M1Critical evaluation of organisation culture, power and politics.
Organisational culture, politics and power effectively influence behaviour of employees
and teams in a positive and negative way. these elements of organisation behaviour has their own
importance, strengths and weaknesses which affects attempts of employees and teams. Nestle
management required to have deep knowledge of each as these are classified in different
numbers. Nestle required to cultivate positive work environment which has favourable
combination of culture, power and politics. This enables firm to achieve its long term objectives
effectively and efficiently. Also, it motivate its employees and increase performance level as
well as efficiency (Van Knippenberg. and et. al., 2015).
TASK 2
P2 Discuss various motivational theories and techniques;
Motivation comprises of set of experience or urges which are highly related to desires or
aversion. These are urges which influence efforts or attempts of individual in order to satisfy the
same. motivation can be said as it is process of guiding behaviour of employees in such manner
so that they get motivated toward achievement of organisational goals. Motivation is wide
concept in business management as it contains different theories as well as methods in order
keep encouraged and highly motivated workforce at workplace. These motivational theories
job role and encourage them to put effective attempts in achieving objectives.
Organisational politics encompasses informal, unofficial attempts of employees which
influence operations and decisions of an organisation. politics are associated with governing or
rule out at certain place or region. It include different kind of discussions or debates between
several parties who has power. In organisation politics, people cultivate social networking and
try to bring changes according to their perceptions. Nestle manager required to create positive
and healthy political environment which foster team spirit and channelize thinking as well as
efforts of employees towards accomplishment of missionary goals. This political environment
enables firm to satisfy personal agenda of workforce so that it encourage behaviour of employees
in optimal manner (Gyekye and Haybatollahi, 2015). Adverse politics will create situation of
conflicts and disputes which will hamper overall productivity and profitability of employees.
also, it influence goodwill or brand image of Nestle.
M1Critical evaluation of organisation culture, power and politics.
Organisational culture, politics and power effectively influence behaviour of employees
and teams in a positive and negative way. these elements of organisation behaviour has their own
importance, strengths and weaknesses which affects attempts of employees and teams. Nestle
management required to have deep knowledge of each as these are classified in different
numbers. Nestle required to cultivate positive work environment which has favourable
combination of culture, power and politics. This enables firm to achieve its long term objectives
effectively and efficiently. Also, it motivate its employees and increase performance level as
well as efficiency (Van Knippenberg. and et. al., 2015).
TASK 2
P2 Discuss various motivational theories and techniques;
Motivation comprises of set of experience or urges which are highly related to desires or
aversion. These are urges which influence efforts or attempts of individual in order to satisfy the
same. motivation can be said as it is process of guiding behaviour of employees in such manner
so that they get motivated toward achievement of organisational goals. Motivation is wide
concept in business management as it contains different theories as well as methods in order
keep encouraged and highly motivated workforce at workplace. These motivational theories
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justify that how individual get motivated for fulfil their wants and desires effectively and
efficiently. There are two type theories Content and Process (Rothmann, I. and Cooper, C.L.,
2015).
Content theories are associated with needs and desires that an individual wants to be
satisfied. These theories are focuses on what factors motivates employees and teams. these
motivational concepts consider intrinsic forces that affects behaviour of human. there are various
theories prevails under this section.
Maslow Need Hierarchy Theory
Need hierarchy theory encompasses of five level framework of human needs in form of
pyramid. This motivational theory was proposed by Abraham Maslow. This theory based on
assumption that there are various need present in each individual. It is important to satisfy lower
needs of hierarchy before attending upper desires. It includes physiological, safety,
belongingness and love, esteem needs, self-actualisation.
Basic needs: these are prime needs situated at lower level of hierarchy. these needs are
highly associated with survival or biological requirements. It includes air, food, shelter,
clothing, water and so on. Every individual want to satisfy these at first place in order to
keep them alive. In case of Nestle, manager can provide fair remuneration packages to its
lower workers and employees according to their job role so that they become capable
enough to cater these needs efficiently. Also, company can provide proper facilities of
shelters, cafeteria so that they can satisfy their needs at workplace also. Due to this
company can enjoy the large amount of profits because of effective work done by the
employees as there needs are satisfied.
Safety needs: after satisfying basic needs individual desire to have secure and protected
job within organisation. In such, individual wants emotional, financial security, freedom
efficiently. There are two type theories Content and Process (Rothmann, I. and Cooper, C.L.,
2015).
Content theories are associated with needs and desires that an individual wants to be
satisfied. These theories are focuses on what factors motivates employees and teams. these
motivational concepts consider intrinsic forces that affects behaviour of human. there are various
theories prevails under this section.
Maslow Need Hierarchy Theory
Need hierarchy theory encompasses of five level framework of human needs in form of
pyramid. This motivational theory was proposed by Abraham Maslow. This theory based on
assumption that there are various need present in each individual. It is important to satisfy lower
needs of hierarchy before attending upper desires. It includes physiological, safety,
belongingness and love, esteem needs, self-actualisation.
Basic needs: these are prime needs situated at lower level of hierarchy. these needs are
highly associated with survival or biological requirements. It includes air, food, shelter,
clothing, water and so on. Every individual want to satisfy these at first place in order to
keep them alive. In case of Nestle, manager can provide fair remuneration packages to its
lower workers and employees according to their job role so that they become capable
enough to cater these needs efficiently. Also, company can provide proper facilities of
shelters, cafeteria so that they can satisfy their needs at workplace also. Due to this
company can enjoy the large amount of profits because of effective work done by the
employees as there needs are satisfied.
Safety needs: after satisfying basic needs individual desire to have secure and protected
job within organisation. In such, individual wants emotional, financial security, freedom
from fear, safety against accidents and injury (Temminck, Mearns and Fruhen, 2015). In
case of Nestle, company can provide proper infrastructure facilities related to floor
spacing, ventilation at factories so that they perform manufacturing work. Company can
provide medical and insurance facilities for its workers. This helps in feeling the
employee’s safe at their job in the organisation so that they can effectively do their work
and gives the productive outcomes.
Love and belongingness: these needs are associated with social desires which involve
feeling of creating interpersonal relations with others at workplace. It includes social
groups, friendship, trust and loyalty. after satisfying basic and safety needs, employee
desire to become part of different informal groups at workplace. Nestle management can
cultivate effective social environment where every worker or employee is recognised and
accepted by its fellow members. It enables them to gain trust of each other and foster
coordination as well as cooperation at workplace.
Esteem needs: these needs are associated with self-esteem and self-respect. these needs
include self-confidence, achievement, independence. In context of Nestle, manager can
appraise performance of employees and provide them higher position with increment in
their wages or salaries. This motivate other workers to perform effectively so that they
can attain promotion (Schröder. and Weiß, 2016). This need arise in the mind of
employees when all the above needs are satisfied because it includes self reliance and
status quo that was shown in the society for this manager can evaluate the individual
performance so that appraising them would be easy and as per their skills and
qualifications.
Self-Actualisation needs: these needs are associated with personal development and
growth. At this stage, individual desire to gain status for its self-fulfilment. Nestle
manager can establish challenging tasks for its employees so that they can identify their
hidden potential and use it in their career path. It is the last needs and manager and
employees can be focused on this by fulfilling all the upper needs because at this time
they fell relax and focus only one need.
Process theory comprises of those motivational factors that are used to determine
reasons of motivational urges. These theories justify psychological mechanism that motivate
an individual behaviour to act in such way to satisfy its urges.
case of Nestle, company can provide proper infrastructure facilities related to floor
spacing, ventilation at factories so that they perform manufacturing work. Company can
provide medical and insurance facilities for its workers. This helps in feeling the
employee’s safe at their job in the organisation so that they can effectively do their work
and gives the productive outcomes.
Love and belongingness: these needs are associated with social desires which involve
feeling of creating interpersonal relations with others at workplace. It includes social
groups, friendship, trust and loyalty. after satisfying basic and safety needs, employee
desire to become part of different informal groups at workplace. Nestle management can
cultivate effective social environment where every worker or employee is recognised and
accepted by its fellow members. It enables them to gain trust of each other and foster
coordination as well as cooperation at workplace.
Esteem needs: these needs are associated with self-esteem and self-respect. these needs
include self-confidence, achievement, independence. In context of Nestle, manager can
appraise performance of employees and provide them higher position with increment in
their wages or salaries. This motivate other workers to perform effectively so that they
can attain promotion (Schröder. and Weiß, 2016). This need arise in the mind of
employees when all the above needs are satisfied because it includes self reliance and
status quo that was shown in the society for this manager can evaluate the individual
performance so that appraising them would be easy and as per their skills and
qualifications.
Self-Actualisation needs: these needs are associated with personal development and
growth. At this stage, individual desire to gain status for its self-fulfilment. Nestle
manager can establish challenging tasks for its employees so that they can identify their
hidden potential and use it in their career path. It is the last needs and manager and
employees can be focused on this by fulfilling all the upper needs because at this time
they fell relax and focus only one need.
Process theory comprises of those motivational factors that are used to determine
reasons of motivational urges. These theories justify psychological mechanism that motivate
an individual behaviour to act in such way to satisfy its urges.
Expectancy theory
This theory suggest that an individual action is highly depend upon their expectation,
ability to perform and belief to achieve final outcome effectively. This motivational framework
was introduced by Victor Vroom. This theory is based on assumption that motivation is
combination of valence, expectancy and instrumentality.
Valence: this stage state the degree at which employee give importance or value to
end-result. It reward value is associated with employee expectation after achieving
objectives. Nestle manager required to establish higher standard task along with
effective reward so that employee get encouraged to earn that reward. In this every
individual focus on improving there own performance because of getting what they
have to be need as a motivation reward.
Expectancy: this phase comprises with set of faith that effective and better attempts
will lead to higher performance level. Nestle manager can organise learning and
development programs in order to enhance ability and core competencies of
employees. It enables them to put their fine efforts and improvise their performance
level (Zientaraand Zamojska, 2018).
Instrumentality: this phase justify that higher level of performance will always leads
to attaining higher and profitable outcomes. Nestle manger can utilise various
performance appraisal techniques in order to encourage workforce to give higher
level of performance for optimal results.
From above discussion, Nestle management can implement Maslow need hierarchy
theory. This enables company to identify different level of needs that employees desire to be get
satisfied. So that, every individual employees work their best and achieve the task in a desired
This theory suggest that an individual action is highly depend upon their expectation,
ability to perform and belief to achieve final outcome effectively. This motivational framework
was introduced by Victor Vroom. This theory is based on assumption that motivation is
combination of valence, expectancy and instrumentality.
Valence: this stage state the degree at which employee give importance or value to
end-result. It reward value is associated with employee expectation after achieving
objectives. Nestle manager required to establish higher standard task along with
effective reward so that employee get encouraged to earn that reward. In this every
individual focus on improving there own performance because of getting what they
have to be need as a motivation reward.
Expectancy: this phase comprises with set of faith that effective and better attempts
will lead to higher performance level. Nestle manager can organise learning and
development programs in order to enhance ability and core competencies of
employees. It enables them to put their fine efforts and improvise their performance
level (Zientaraand Zamojska, 2018).
Instrumentality: this phase justify that higher level of performance will always leads
to attaining higher and profitable outcomes. Nestle manger can utilise various
performance appraisal techniques in order to encourage workforce to give higher
level of performance for optimal results.
From above discussion, Nestle management can implement Maslow need hierarchy
theory. This enables company to identify different level of needs that employees desire to be get
satisfied. So that, every individual employees work their best and achieve the task in a desired
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time period. This theory helps manager to formulate effective strategies on time to cater
requirements of its workforce.
Motivational techniques
In addition to motivational theories there are different number of motivational techniques
which are undertaken by firm in order to retain its talented employees for longer period of time.
Some of them are explained below:
Profit sharing: Nestle top management can share its surplus profits in form of bonus,
incentives with its workforce. This motivate its employees to perform each task with
efficiency so that they can earn more increments and improvise their standard of living.
Recognise achievements: Nestle manager can celebrate accomplishments of employees.
company can organise award ceremonies to encourage achievements in form of
employee-of-the-month, star performer, certificates etc (Bratton, 2020).
M2 Critically evaluate how to influence the behaviour of others through the effective application
of behavioural motivational theories, concepts and models.
Motivation can be categorised as extrinsic and intrinsic motivation. Intrinsic motivation is
one in which employee perform tasks with their own wish whereas extrinsic is one in which they
just try to avoid punishment and perform task forcefully. It is important for Nestle management
to understand perception of its workforce before applying any theory or technique. Maslow need
theory enables company to understand insight of human natures as it identifies similarities and
differences among employees. It is relevant at all level of business. Expectancy theory cultivate
expectation and hopes among employees as they will get fruitful reward for their work. Maslow
need theory can be utilise by Nestle management as it enables them to keep them motivated and
satisfied at their job (Bysted and Hansen, 2015).
D1 Critical evaluation of relationship between culture, politics, power and motivation.
Organisational culture, power, politics and motivation influence day to day efforts and
behaviour of employees and teams at workplace. If company cultivate positive environment of
culture. power, politics then it automatically boost up morale of its teams and individual to
perform effectively in order to achieve its goals. It also foster team spirit among employees
which inspire them to put unified efforts. This enhance overall productivity and profitability of
an organisation and also raise its goodwill in market.
requirements of its workforce.
Motivational techniques
In addition to motivational theories there are different number of motivational techniques
which are undertaken by firm in order to retain its talented employees for longer period of time.
Some of them are explained below:
Profit sharing: Nestle top management can share its surplus profits in form of bonus,
incentives with its workforce. This motivate its employees to perform each task with
efficiency so that they can earn more increments and improvise their standard of living.
Recognise achievements: Nestle manager can celebrate accomplishments of employees.
company can organise award ceremonies to encourage achievements in form of
employee-of-the-month, star performer, certificates etc (Bratton, 2020).
M2 Critically evaluate how to influence the behaviour of others through the effective application
of behavioural motivational theories, concepts and models.
Motivation can be categorised as extrinsic and intrinsic motivation. Intrinsic motivation is
one in which employee perform tasks with their own wish whereas extrinsic is one in which they
just try to avoid punishment and perform task forcefully. It is important for Nestle management
to understand perception of its workforce before applying any theory or technique. Maslow need
theory enables company to understand insight of human natures as it identifies similarities and
differences among employees. It is relevant at all level of business. Expectancy theory cultivate
expectation and hopes among employees as they will get fruitful reward for their work. Maslow
need theory can be utilise by Nestle management as it enables them to keep them motivated and
satisfied at their job (Bysted and Hansen, 2015).
D1 Critical evaluation of relationship between culture, politics, power and motivation.
Organisational culture, power, politics and motivation influence day to day efforts and
behaviour of employees and teams at workplace. If company cultivate positive environment of
culture. power, politics then it automatically boost up morale of its teams and individual to
perform effectively in order to achieve its goals. It also foster team spirit among employees
which inspire them to put unified efforts. This enhance overall productivity and profitability of
an organisation and also raise its goodwill in market.
TASK 3
P3 Demonstrate an effective team as opposed to an ineffective team
Team refers to a process of coordination between the human being or a group of people
as a team to achieve the task and goal in specific time. It is a mixture of different skills and on
the basis of which every task can be divided between the team mates. In every organization there
are various types of teams that helps in achieving the particular task on a specified time and
some of this are as follows.
Functional teams- It refers to that teams that are made on permanent basis and involves
an individual’s of the same department but with different responsibilities. In this type of
teams manager are the sole responsible for everything and every team members are
reports to them. The main advantage of this type of team is that it handles the routines
work and it improves the individual performance. It all contains some disadvantages that
it is inflexible in nature and in this there is difficult in communication between the
members.
Virtual teams- It refers to that team which is made up of group of an individual and all
the members works in a different physical locations but connected via advanced
technology like internet that helps in making the work –life balance. In this every person
connected digitally instead of manual interaction. Its main advantage is that it covers a
different location at the same time and solve the problems , but the main disadvantage of
this there is a problem in communication.
Problem solving team- This consists of those teams in which group of members are
come together to solve the particular problem related to the tasks and projects. In this
there is a group of experts who have the knowledge and skills to solve the critical issues
that are face by the company. This type of teams are made for a some period of time or an
emergency condition after the problem is solves the team can be discarded.
Project teams- it consists of those team members who work voluntary and shared the
goals and task. This type of team helps in to make a plans, structure, measurable time for
completing the project on the deadline. In this work can be divided on the basis of an
individual skills and capabilities to perform the task so that they will achieve it on the
desired and fix time (BUCHANAN, 2015).
In context of nestle, manager need to make and create a healthy environment for this they need to
make an effective team as per the need and preferences of the organization so that the work can
be done very smoothly and efficiently. It also helps in improving the individual performance by
giving the task according to their skills, experience, abilities and capabilities. In this manager can
cultivate the friendly working environment so it will enhance the productivity. Therefore it helps
P3 Demonstrate an effective team as opposed to an ineffective team
Team refers to a process of coordination between the human being or a group of people
as a team to achieve the task and goal in specific time. It is a mixture of different skills and on
the basis of which every task can be divided between the team mates. In every organization there
are various types of teams that helps in achieving the particular task on a specified time and
some of this are as follows.
Functional teams- It refers to that teams that are made on permanent basis and involves
an individual’s of the same department but with different responsibilities. In this type of
teams manager are the sole responsible for everything and every team members are
reports to them. The main advantage of this type of team is that it handles the routines
work and it improves the individual performance. It all contains some disadvantages that
it is inflexible in nature and in this there is difficult in communication between the
members.
Virtual teams- It refers to that team which is made up of group of an individual and all
the members works in a different physical locations but connected via advanced
technology like internet that helps in making the work –life balance. In this every person
connected digitally instead of manual interaction. Its main advantage is that it covers a
different location at the same time and solve the problems , but the main disadvantage of
this there is a problem in communication.
Problem solving team- This consists of those teams in which group of members are
come together to solve the particular problem related to the tasks and projects. In this
there is a group of experts who have the knowledge and skills to solve the critical issues
that are face by the company. This type of teams are made for a some period of time or an
emergency condition after the problem is solves the team can be discarded.
Project teams- it consists of those team members who work voluntary and shared the
goals and task. This type of team helps in to make a plans, structure, measurable time for
completing the project on the deadline. In this work can be divided on the basis of an
individual skills and capabilities to perform the task so that they will achieve it on the
desired and fix time (BUCHANAN, 2015).
In context of nestle, manager need to make and create a healthy environment for this they need to
make an effective team as per the need and preferences of the organization so that the work can
be done very smoothly and efficiently. It also helps in improving the individual performance by
giving the task according to their skills, experience, abilities and capabilities. In this manager can
cultivate the friendly working environment so it will enhance the productivity. Therefore it helps
in earning more and more sales and profit margins form the effective working of an employees in
a team.
Comparison between effective and ineffective team
Basis Effective team Ineffective team
Working culture The working environment
follows in this type of team is
very comfortable, healthy and
friendly so every team
member express their feeling
openly so that they work very
productively.
In this type of team,
organization follow autocratic
nature, rigid culture so no
team mates express their
feeling comfortably.
Communication In this type of team
communication can be done in
a two way process. Every
team member has the right to
give suggestion. So they feel
motivated (Yuand et. al.,
2018).
In this there is a one way
communication so no team
members has the right to
convey anything.
Aim The main aim of effective
team is achieve the target on
time and in a very
understanding way.
In this ineffective team aims
are not clearly defined because
every member can do the
work as per their interest.
Tuckman team development model
a team.
Comparison between effective and ineffective team
Basis Effective team Ineffective team
Working culture The working environment
follows in this type of team is
very comfortable, healthy and
friendly so every team
member express their feeling
openly so that they work very
productively.
In this type of team,
organization follow autocratic
nature, rigid culture so no
team mates express their
feeling comfortably.
Communication In this type of team
communication can be done in
a two way process. Every
team member has the right to
give suggestion. So they feel
motivated (Yuand et. al.,
2018).
In this there is a one way
communication so no team
members has the right to
convey anything.
Aim The main aim of effective
team is achieve the target on
time and in a very
understanding way.
In this ineffective team aims
are not clearly defined because
every member can do the
work as per their interest.
Tuckman team development model
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This model is proposed by Bruce Tuckman since 1965. This theory is used to developed
the team in the organization (Tuckman model, 2019). In context of Nestle, manager can use this
model that helps in reducing the conflicts among the group members. It includes five stages that
helps in meeting the individual goal for accomplishing the common task that can be described
below.
Forming- This is the first step of the model in this all the team members are assembled
at one place and behave independently and they don’t know each other very well. In this
leaders and managers have the only person that every individual are based. In Nestle,
manager can accountable for preparing and managing the task, goals and objectives for
their individual team members. And at this time they analyze their abilities and
capabilities and according to this they provide training sessions to them. It is a primary
step due to which no conflicts can be arise and it is the best start to develop the effective
team as per the skills and knowledge for completing the appropriate task (Gyekye and
Haybatollahi, 2015).
Storming- it is the second stage where teammates starts assigning the thoughts. In this
each person thinks different ideas and it’s the state of competition. In this they try to
make a good relation with other members. Leader of a Nestle, analze the individual
performance and ensures that all the rules and guidelines are properly understandable by
them. If the conflicts arise at this stage then it will provide a mentor to them and also
provides the counselling facility so that they can share their problems and issues and get
the effective results this helps in developing the approachable team.
Norming- In this every member feel comfortable and maintains the trust level. At this
point all teammates mutually decides what work should done by whom. Leader of Nestle,
supports the team members and give the right to take decisions related to their work.
Performing- At this step leader shared the vision and mission on the basis of which work
can be done. In Nestle, leader can give rewards who works effectively as per the
requirements of the set vision and mission this reduces the conflicts among members.
Adjourning - In this every team member separated because the task can be done and
goal can be accomplished. Leader of a Nestle, take regular feedbacks so thet if there is
need in future for the team they will make them easily without facing any conflicts and
the team in the organization (Tuckman model, 2019). In context of Nestle, manager can use this
model that helps in reducing the conflicts among the group members. It includes five stages that
helps in meeting the individual goal for accomplishing the common task that can be described
below.
Forming- This is the first step of the model in this all the team members are assembled
at one place and behave independently and they don’t know each other very well. In this
leaders and managers have the only person that every individual are based. In Nestle,
manager can accountable for preparing and managing the task, goals and objectives for
their individual team members. And at this time they analyze their abilities and
capabilities and according to this they provide training sessions to them. It is a primary
step due to which no conflicts can be arise and it is the best start to develop the effective
team as per the skills and knowledge for completing the appropriate task (Gyekye and
Haybatollahi, 2015).
Storming- it is the second stage where teammates starts assigning the thoughts. In this
each person thinks different ideas and it’s the state of competition. In this they try to
make a good relation with other members. Leader of a Nestle, analze the individual
performance and ensures that all the rules and guidelines are properly understandable by
them. If the conflicts arise at this stage then it will provide a mentor to them and also
provides the counselling facility so that they can share their problems and issues and get
the effective results this helps in developing the approachable team.
Norming- In this every member feel comfortable and maintains the trust level. At this
point all teammates mutually decides what work should done by whom. Leader of Nestle,
supports the team members and give the right to take decisions related to their work.
Performing- At this step leader shared the vision and mission on the basis of which work
can be done. In Nestle, leader can give rewards who works effectively as per the
requirements of the set vision and mission this reduces the conflicts among members.
Adjourning - In this every team member separated because the task can be done and
goal can be accomplished. Leader of a Nestle, take regular feedbacks so thet if there is
need in future for the team they will make them easily without facing any conflicts and
issues because at this time they take precautions to avoid the conflicts and develops the
team in an effective and approachable way (Kasekende and et. al., 2016).
M3 Analyze team and group development to support the development of dynamic co-operation
From the above research it is to be analyze that using the effective team model in the
organization helps in achieving the goal on time and in every situation. It also improves the
individual performance as per as group development because all the team mates work voluntary
in the team that helps in accomplishing the target on time. If there is any conflict arise then
manager of a company use tuckman model this helps in reducing the conflicts, employee
turnover and helps in completing the target on time (Afshari, and Gibson, 2016). The use of
Tuckman development theory is place and positive and negative impact on the organisation. As
it helps in making the good relations between the employees and employers but at the same time
it is very time consuming due to this managers and leaders cannot focus on other activities that
will reduce the profits.
TASK 4
P4 Concepts and philosophies of OB within the organization in a given situation
Path goal theory-
This theory is based on the desired leadership style and actions that is best fit the workers
and there working environment in order to achieve the goals and task on the specify time. In this
leader of Nestle, select the best leadership style that is suited to their employees. In this company
can face the problem of low profits because the workers are not satisfy with the working
environment as it is very pressurize to them and working in that condition. Therefore, manager
suggests following a path goal theory that helps in eliminating the problems in them that can be
described below.
Achievement - In this leader can set the challenging task for their team mates and
expects that they complete the task at their best. Therefore they also shows the
confidence in their skills and capabilities to perform a particular task and meets the
objectives. In context of Nestle, leaders set the specific goal and ensures that the work
can be done a very effective manner on a deadline and they make sure that the given
objectives are not understand by the employees.
team in an effective and approachable way (Kasekende and et. al., 2016).
M3 Analyze team and group development to support the development of dynamic co-operation
From the above research it is to be analyze that using the effective team model in the
organization helps in achieving the goal on time and in every situation. It also improves the
individual performance as per as group development because all the team mates work voluntary
in the team that helps in accomplishing the target on time. If there is any conflict arise then
manager of a company use tuckman model this helps in reducing the conflicts, employee
turnover and helps in completing the target on time (Afshari, and Gibson, 2016). The use of
Tuckman development theory is place and positive and negative impact on the organisation. As
it helps in making the good relations between the employees and employers but at the same time
it is very time consuming due to this managers and leaders cannot focus on other activities that
will reduce the profits.
TASK 4
P4 Concepts and philosophies of OB within the organization in a given situation
Path goal theory-
This theory is based on the desired leadership style and actions that is best fit the workers
and there working environment in order to achieve the goals and task on the specify time. In this
leader of Nestle, select the best leadership style that is suited to their employees. In this company
can face the problem of low profits because the workers are not satisfy with the working
environment as it is very pressurize to them and working in that condition. Therefore, manager
suggests following a path goal theory that helps in eliminating the problems in them that can be
described below.
Achievement - In this leader can set the challenging task for their team mates and
expects that they complete the task at their best. Therefore they also shows the
confidence in their skills and capabilities to perform a particular task and meets the
objectives. In context of Nestle, leaders set the specific goal and ensures that the work
can be done a very effective manner on a deadline and they make sure that the given
objectives are not understand by the employees.
Supportive - In this leaders works for the satisfaction of an employees who are working
in the organisation. In this they shows the concern towards the workers psychologically
wellness. This type of leadership style is used when there is employees facing the
situation related to physically and mentally distressing. In context of Nestle, leader can
ensures that the environment they provide and follow are very healthy and friendly so the
workers are not work in stress and feel insecure about their jobs. For this they listen their
issues and solve them in a very short time so the work can be improve and sales can be
increase.
Participative - In this a leader can consult to their team members and employees who
are working in the work place and ask them for the ideas that is helpful in decision
making. In context of Nestle, manager or leader can give the right to their workers to give
their suggestion at the time of taking the decisions. So they feel secured for their jobs and
give their best in completing the task on time.
Directive - In this leaders lets workers to know what is expected from them and for this
they gives proper guidance, direction as per the needs of their work. in this only leaders
are accountable for properly understand the guideline and procedure which is related to
perform a specific task. In context of Nestle, if leader can use this style than it will helps
in boosting the employees morale because all the work can be clearly understand by them
and because of this there performance can also be increase (Anwar and et. al., 2017).
From the above suggested styles Nestle use supportive leadership style because it face the
critical problem related to reducing the sales and profits because employees are not working
properly as they are not satisfied with their particular pressurize working environment. By using
this leadership style they ensures that the workers needs and preferences are satisfied time to
time and they follow a healthy environment from which a leader an listen the problems and
issues and resolve them within a limited time. This will change the employees mindset as they
work with very effectively and efficiently and earns more sales and profits.
Social capital theory implies to understand value of participation of stakeholder within
company. This theory enables firm to determine and understand perception of employees
towards organisation’s culture. This theory focuses on social networking as well as relationships
that required to be exists in organisation. It helps firm to cultivate and retain positive human
capital which helps them to attain its objectives effectively and efficiently. It justify that social
in the organisation. In this they shows the concern towards the workers psychologically
wellness. This type of leadership style is used when there is employees facing the
situation related to physically and mentally distressing. In context of Nestle, leader can
ensures that the environment they provide and follow are very healthy and friendly so the
workers are not work in stress and feel insecure about their jobs. For this they listen their
issues and solve them in a very short time so the work can be improve and sales can be
increase.
Participative - In this a leader can consult to their team members and employees who
are working in the work place and ask them for the ideas that is helpful in decision
making. In context of Nestle, manager or leader can give the right to their workers to give
their suggestion at the time of taking the decisions. So they feel secured for their jobs and
give their best in completing the task on time.
Directive - In this leaders lets workers to know what is expected from them and for this
they gives proper guidance, direction as per the needs of their work. in this only leaders
are accountable for properly understand the guideline and procedure which is related to
perform a specific task. In context of Nestle, if leader can use this style than it will helps
in boosting the employees morale because all the work can be clearly understand by them
and because of this there performance can also be increase (Anwar and et. al., 2017).
From the above suggested styles Nestle use supportive leadership style because it face the
critical problem related to reducing the sales and profits because employees are not working
properly as they are not satisfied with their particular pressurize working environment. By using
this leadership style they ensures that the workers needs and preferences are satisfied time to
time and they follow a healthy environment from which a leader an listen the problems and
issues and resolve them within a limited time. This will change the employees mindset as they
work with very effectively and efficiently and earns more sales and profits.
Social capital theory implies to understand value of participation of stakeholder within
company. This theory enables firm to determine and understand perception of employees
towards organisation’s culture. This theory focuses on social networking as well as relationships
that required to be exists in organisation. It helps firm to cultivate and retain positive human
capital which helps them to attain its objectives effectively and efficiently. It justify that social
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groups and networking are essential so that its create stress free and relaxed working
environment for employees (Yuand et. al., 2018). Social groups foster cooperation, trust and
loyalty, shared norms and value, coordination understanding among employees. Nestle leaders
and managers can encourage such environment at workplace in order to solve situation. Through
this workers can feel that they are recognized by and important for company. This social
working environment will foster team spirit and cordial relations between workers which reduce
conflicts and disputes.
Contingency theory- It refers to that theory which shows that no single theory is perfect
and gives the best solution to organize the organisations or make the decisions so that company
can enjoy large amount of sales. in this manager of a Nestle can select the best style according to
the situation arise so that they can enjoy the high revenues. This also helps in taking the
decisions in an effective and efficient way. It also helps in retaining the employees within the
firm and maintains the healthy relation between the every person in the organisation. it shows the
healthy culture within the business and create a positive power and politics so that task can be
achieved in an appropriate manner.
By analysing the above path goal theory it may affect the power and culture of the
organisation in this there are various types of power that includes coercive, legitimate, referent
and expert power in this if a manger of a Nestle can use the coercive power they cannot achieves
their task but if they can use referent and expert power that can face the efficiency in the
company. In this supportive leadership style play and important role to follow a positive power.
And in this effective culture also influence the leadership style where manager of Nestle can use
the role culture that can helpful for the leaders in their supportive leadership style. Effective
environment for employees (Yuand et. al., 2018). Social groups foster cooperation, trust and
loyalty, shared norms and value, coordination understanding among employees. Nestle leaders
and managers can encourage such environment at workplace in order to solve situation. Through
this workers can feel that they are recognized by and important for company. This social
working environment will foster team spirit and cordial relations between workers which reduce
conflicts and disputes.
Contingency theory- It refers to that theory which shows that no single theory is perfect
and gives the best solution to organize the organisations or make the decisions so that company
can enjoy large amount of sales. in this manager of a Nestle can select the best style according to
the situation arise so that they can enjoy the high revenues. This also helps in taking the
decisions in an effective and efficient way. It also helps in retaining the employees within the
firm and maintains the healthy relation between the every person in the organisation. it shows the
healthy culture within the business and create a positive power and politics so that task can be
achieved in an appropriate manner.
By analysing the above path goal theory it may affect the power and culture of the
organisation in this there are various types of power that includes coercive, legitimate, referent
and expert power in this if a manger of a Nestle can use the coercive power they cannot achieves
their task but if they can use referent and expert power that can face the efficiency in the
company. In this supportive leadership style play and important role to follow a positive power.
And in this effective culture also influence the leadership style where manager of Nestle can use
the role culture that can helpful for the leaders in their supportive leadership style. Effective
culture and power majorly impact the leadership style that can give efficient result for gaining
the profits and market share (Afshari and Gibson, 2016).
M4 Justify and evaluate a range of concepts and philosophies in how they inform and influence
behaviour in both positive and negative ways.
There are various philosophical concepts of organisation behaviour are exists which are
undertaken by leaders in order to keep their workforce motivated and retained. These concepts
have their own advantages and disadvantages so it is important for company to analyse them
before implementing in any business situation. Path goal theory is beneficial for any organisation
as it is suitable for any uncertain situations. This theory enables leader to modify its strategies
according to demand of condition as it is flexible. Social capital theory is useful in cultivating
harmonise and cordial working environment at workplace. Nestle can utilise path goal theory as
it bring positive impact on behaviour of employees.
D2 Critically analyse and evaluate the relevance of team development theories in the context of
OB concepts and philosophies that influence behaviour in the workplace
from above discussion, it can be evaluate that Nestle required to establish or develop
effective team within workplace in order to attain all its targets effectively and efficiently. In
order to develop an effective team company can use Tuckman’s team development model as it
enables leader to foster teamwork and team-spirit. Through implementing effective philosophies
of OB such as path goal theory leader can modify its leadership style according to situation and
reduce conflicts as well as disputes. By proper implication company can attain maximum
benefits from its employees in terms of effective work (Gyekye and Haybatollahi, 2015).
CONCLUSION
As per research report, it can be concluded that organisation behaviour plays vital role in
field of business management. It provides various approaches which enables firm to understand
the behaviour of employees and teams toward organisational goals. It enables firm to analyse
such factors which influence attitude of employees at workplace. Moreover, it provides various
motivational theories and techniques through which company manager can effectively encourage
its workforce to perform efficiently. Organisation Behaviour provides various team development
theories in order to form effective teams so that objectives can be accomplished on time. It
provides various concepts that improvise personal and organisational effectiveness.
the profits and market share (Afshari and Gibson, 2016).
M4 Justify and evaluate a range of concepts and philosophies in how they inform and influence
behaviour in both positive and negative ways.
There are various philosophical concepts of organisation behaviour are exists which are
undertaken by leaders in order to keep their workforce motivated and retained. These concepts
have their own advantages and disadvantages so it is important for company to analyse them
before implementing in any business situation. Path goal theory is beneficial for any organisation
as it is suitable for any uncertain situations. This theory enables leader to modify its strategies
according to demand of condition as it is flexible. Social capital theory is useful in cultivating
harmonise and cordial working environment at workplace. Nestle can utilise path goal theory as
it bring positive impact on behaviour of employees.
D2 Critically analyse and evaluate the relevance of team development theories in the context of
OB concepts and philosophies that influence behaviour in the workplace
from above discussion, it can be evaluate that Nestle required to establish or develop
effective team within workplace in order to attain all its targets effectively and efficiently. In
order to develop an effective team company can use Tuckman’s team development model as it
enables leader to foster teamwork and team-spirit. Through implementing effective philosophies
of OB such as path goal theory leader can modify its leadership style according to situation and
reduce conflicts as well as disputes. By proper implication company can attain maximum
benefits from its employees in terms of effective work (Gyekye and Haybatollahi, 2015).
CONCLUSION
As per research report, it can be concluded that organisation behaviour plays vital role in
field of business management. It provides various approaches which enables firm to understand
the behaviour of employees and teams toward organisational goals. It enables firm to analyse
such factors which influence attitude of employees at workplace. Moreover, it provides various
motivational theories and techniques through which company manager can effectively encourage
its workforce to perform efficiently. Organisation Behaviour provides various team development
theories in order to form effective teams so that objectives can be accomplished on time. It
provides various concepts that improvise personal and organisational effectiveness.
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REFERENCES
Books and Journals
Afshari, L. and Gibson, P., 2016. How to increase organizational commitment through
transactional leadership. Leadership & Organization Development Journal.
Anwar, M.A. and et. al., 2017. Assessing organizational citizenship behaviour through
constructing emotional intelligence. Asia-Pacific Journal of Business Administration.
Biswas, S.N., 2015. Organizational Behaviour Research in Rural Producers’ Cooperatives: A
Neglected Domain. International Journal of Rural Management. 11(1). pp.40-59.
Bratton, J. ed., 2020. Organizational leadership. SAGE Publications Limited.
Buchanan, D.A. and Huczynski, A.A., 2019. Organizational behaviour. Pearson UK.
BUCHANAN, D.A.A., 2015. I couldn’t disagree more: Eight things about organizational change
that we know for sure but w ement.
Bysted, R. and Hansen, J.R., 2015. Comparing Public and Private Sector Employees’ Innovative
Behaviour: Understanding the role of job and organizational characteristics, job types,
and subsectors. Public Management Review. 17(5). pp.698-717.
Di Domenico, M. and et.a l., 2020. Organizational collaboration: Themes and issues. Routledge.
Gyekye, S.A. and Haybatollahi, M., 2015. Organizational citizenship behaviour. International
Journal of Organizational Analysis.
Gyekye, S.A. and Haybatollahi, M., 2015. ORGANIZATIONAL JUSTICE: ANTECEDENTS
AND CONSEQUENCES OF GHANAIAN INDUSTRIAL WORKERS. International
Journal of Organization Theory & Behavior (PrAcademics Press). 18(2).
hich are probably wrong. In Perspectives on Change (pp. 21-37). Routledge.
Kasekende, F. and et. al., 2016. Linking teacher competences to organizational citizenship
behaviour. International Journal of Educational Manag
Rothmann, I. and Cooper, C.L., 2015. Work and organizational psychology. Routledge.
Schmitt, A., Den Hartog, D.N. and Belschak, F.D., 2016. Transformational leadership and
proactive work behaviour: A moderated mediation model including work engagement
and job strain. Journal of occupational and organizational psychology, 89(3), pp.588-
610.
Schröder, H. and Weiß, T., 2016. Management practices, organizational behaviour and firm
performance in Germany: Haupterhebung (No. 201605_de). Institut für Arbeitsmarkt-
und Berufsforschung (IAB), Nürnberg [Institute for Employment Research,
Nuremberg, Germany].
Skinner, J. and Stewart, B., 2017. Organizational behaviour in sport. Taylor & Francis.
Temminck, E., Mearns, K. and Fruhen, L., 2015. Motivating employees towards sustainable
behaviour. Business Strategy and the Environment. 24(6). pp.402-412.
Van Knippenberg, D. and et. al., 2015. Beyond social exchange: Collectivism’s moderating role
in the relationship between perceived organizational support and organizational
citizenship behaviour. European Journal of Work and Organizational
Psychology. 24(1). pp.152-160.
Wilson, F.M., 2017. Organizational behaviour and gender. Routledge
Yu, H.Y. and et. al., 2018. Organizational citizenship behaviour of men in nursing professions:
Career stage perspectives. Collegian. 25(1). pp.19-26.
Books and Journals
Afshari, L. and Gibson, P., 2016. How to increase organizational commitment through
transactional leadership. Leadership & Organization Development Journal.
Anwar, M.A. and et. al., 2017. Assessing organizational citizenship behaviour through
constructing emotional intelligence. Asia-Pacific Journal of Business Administration.
Biswas, S.N., 2015. Organizational Behaviour Research in Rural Producers’ Cooperatives: A
Neglected Domain. International Journal of Rural Management. 11(1). pp.40-59.
Bratton, J. ed., 2020. Organizational leadership. SAGE Publications Limited.
Buchanan, D.A. and Huczynski, A.A., 2019. Organizational behaviour. Pearson UK.
BUCHANAN, D.A.A., 2015. I couldn’t disagree more: Eight things about organizational change
that we know for sure but w ement.
Bysted, R. and Hansen, J.R., 2015. Comparing Public and Private Sector Employees’ Innovative
Behaviour: Understanding the role of job and organizational characteristics, job types,
and subsectors. Public Management Review. 17(5). pp.698-717.
Di Domenico, M. and et.a l., 2020. Organizational collaboration: Themes and issues. Routledge.
Gyekye, S.A. and Haybatollahi, M., 2015. Organizational citizenship behaviour. International
Journal of Organizational Analysis.
Gyekye, S.A. and Haybatollahi, M., 2015. ORGANIZATIONAL JUSTICE: ANTECEDENTS
AND CONSEQUENCES OF GHANAIAN INDUSTRIAL WORKERS. International
Journal of Organization Theory & Behavior (PrAcademics Press). 18(2).
hich are probably wrong. In Perspectives on Change (pp. 21-37). Routledge.
Kasekende, F. and et. al., 2016. Linking teacher competences to organizational citizenship
behaviour. International Journal of Educational Manag
Rothmann, I. and Cooper, C.L., 2015. Work and organizational psychology. Routledge.
Schmitt, A., Den Hartog, D.N. and Belschak, F.D., 2016. Transformational leadership and
proactive work behaviour: A moderated mediation model including work engagement
and job strain. Journal of occupational and organizational psychology, 89(3), pp.588-
610.
Schröder, H. and Weiß, T., 2016. Management practices, organizational behaviour and firm
performance in Germany: Haupterhebung (No. 201605_de). Institut für Arbeitsmarkt-
und Berufsforschung (IAB), Nürnberg [Institute for Employment Research,
Nuremberg, Germany].
Skinner, J. and Stewart, B., 2017. Organizational behaviour in sport. Taylor & Francis.
Temminck, E., Mearns, K. and Fruhen, L., 2015. Motivating employees towards sustainable
behaviour. Business Strategy and the Environment. 24(6). pp.402-412.
Van Knippenberg, D. and et. al., 2015. Beyond social exchange: Collectivism’s moderating role
in the relationship between perceived organizational support and organizational
citizenship behaviour. European Journal of Work and Organizational
Psychology. 24(1). pp.152-160.
Wilson, F.M., 2017. Organizational behaviour and gender. Routledge
Yu, H.Y. and et. al., 2018. Organizational citizenship behaviour of men in nursing professions:
Career stage perspectives. Collegian. 25(1). pp.19-26.
Zientara, P. and Zamojska, A., 2018. Green organizational climates and employee pro-
environmental behaviour in the hotel industry. Journal of Sustainable Tourism. 26(7).
pp.1142-1159.
Online
Organizational Behavior. 2017.[Online]Available
through<https://www.iedunote.com/organizational-behavior>./
Tuckman model. 2019. [Online]Available through< https://www.businessballs.com/team-
management/tuckman-forming-storming-norming-performing-model/>./
environmental behaviour in the hotel industry. Journal of Sustainable Tourism. 26(7).
pp.1142-1159.
Online
Organizational Behavior. 2017.[Online]Available
through<https://www.iedunote.com/organizational-behavior>./
Tuckman model. 2019. [Online]Available through< https://www.businessballs.com/team-
management/tuckman-forming-storming-norming-performing-model/>./
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