Organisational Change: Reasons, Impact and Models

Running head: ORGANISATIONAL CHANGE
ORGANISATIONAL CHANGE
Name of the student:
Name of the University:
Author's Note:

1ORGANISATIONAL CHANGE
The aim of this essay is to discuss the reasons of change in the organisation and its
effect on the operation of the firms. In this easy personal experience of bringing change in the
organisation will be analysed and the outcome will be supported by the expert observations
and models and theories of organisational change.
This incident is about a renown food and staple retail company of Australia namely
Woolworths. In this company I joined as an employee under general manager of supermarket
operations in Woolworths. I had been working in the back office for more than two years. On
the first year of my operation, I did not find any problem with my job role or responsibility as
I was quite dependable to manage any type of issues regarding the supermarket operation.
The actual incidenthappened when there was an accusation that the store managers were
employing foreigner students in the stores but not paying them fairly. My department was
responsible to act as the bridge between the company and the customers. We had to take care
of the all 995 stores of Woolworths in all over the country (Woolworths.com.au 2018).
Therefore, the general manager was responsible to take care of the demands of the customers
in one hand and answer all the quarries of the director of the supermarket on the other.
This incident was critical because this incident when published in the newspaperhad
affected productivity of the employees in one hand and defamed the reputation of the
corporation. This also affected the customer base we had developed through highly
commendable effort as the loyal customersreduced visiting the stores which affect the
business greatly. My personal concerns at the time was the employee turnover as the higher
authority decided to reduce expenses on the salaries of the ground level employees for which
I was feeling helpless as well as threatened. I with my colleagues underwent several enquiries
by the higher authority as they were suspecting each and every employees of the organisation
to have connection with this unethical practice.

2ORGANISATIONAL CHANGE
In this grave situation, the organisation was particularly demanding change in the
leadership who will be able to manage this situation, restore the trust of the employees,
suppliers, shareholders and other stakeholders who were connected at any level of the
organisation. The change in the management will have a complete change in the style of
leadership, increase the motivating factors among them employees and instigate the
production which will help the company to regain its fame in the national retail market of
Australia (Farndale and Kelliher 2013).
In this regard of organisational change, there are different expert observations. To
the scholars like Schulz,Martin and Meyer(2017), the internal factors of the organization is
solely responsible to introduce changes in the corporations. The internal factors such as the
shortage within the existing organization, the nature of work force and the inability to avoid
the inertia developments directly affect the companies. These factors take them to understand
the requirement for bringing some changes in the organization. Therefore, the organizations
need to adapt to the changes in the working environment. Josefy et al. (2015) have pointed
out that the factors like absence of the coordination amongst the personnel, hierarchy of
managerial levels, issues in the communication system and the inconsistency among existing
policies ignite the required change for the organization.
To Banit (2017), employees within the institution are also important for considering
the need of changes. This unauthentic situation affecting Woolworths is mainly the outcome
of breach of trust among the employees with the management. The management level in this
company has employees of middle-age who are only loyal to themselves. Therefore, the
younger ones especially these students are concerned with their career. Avoidance of
inactivity development has been another most ordinary internal factor which creates scope for
organizational change. Managers or leaders hence implement changes to avoid inactivity in
this case of Woolworths it is the unethical activity that created the ground for leadership