Organisational Structure & Culture: Impact on Performance

ORGANIZATIONAL
STRUCTURE AND
CULTURE

Table of Contents
INTRODUCTION...........................................................................................................................3
MAIN BODY..................................................................................................................................3
Impact of organizational structure and culture on organizational performance..........................3
Organisation culture.....................................................................................................................4
Behavioural approach of management........................................................................................6
CONCLUSION................................................................................................................................8
REFERENCES................................................................................................................................1

INTRODUCTION
The organization structure and culture are plays an integral part in the growth of an
organization . With a strong organisation structure and culture there can be enhancement in the
performance. Similarly, the behaviour of individuals also influence the working of an
organisation.
Marks and Spencer is a multinational retailer leading company based in UK. It specialises
in selling clothing and home products. The core of the brand is to provide high quality and
efficient customer services.
The report focuses on the impacts of organisation structure and culture affecting the
performance of an organisation. Also it shows the behaviour of individual which affects the
working environment of an organisation based on behavioural approach.
MAIN BODY
Impact of organizational structure and culture on organizational performance
Organizational structure refers to the structure under which the organization perform its
functions. Under this a well-defined mode will be determined under which the activities and
operation of the company will be performed. As per organizational structure a desired direction
with respect to goal of the company will be determined so that the activities will be directed
towards the goal of the company.
It can be of various types including:
Functional:
As per this structure the entire organization will be divided on the basis of functions it
operate. Here employees will be grouped on the basis of knowledge and skills that persist with
respect to a specific function (Dedahanov, Rhee and Yoon, 2017).
Divisional:
Under this the organization is divided into various divisions under which resources as
well as roles and responsibilities will also be assigned (Kuznetsova and Karpenko, 2018). With
regard to this structure each department will be accountable and responsible with regard to its
work.
Matrix:
It is a combination of two or more than two mode of organizational structure which will
lead to have better functioning and performance of work.

1 – Organizational structure and Culture

TABLE OF CONTENTS
INTRODUCTION...........................................................................................................................2
TASK 1............................................................................................................................................2
Describing how organizational structure and culture can influence the organizational
performance.................................................................................................................................2
How different factors can influence individual behavior............................................................4
CONCLUSION................................................................................................................................6
REFERENCES................................................................................................................................7

INTRODUCTION
In this competitive era, most of the businesses are implementing different strategies in
order to improve the overall performance of a company. Similarly, the present study also assists
to shed a light upon importance of culture and structure within a business and its role over the
performance. The chosen firm for this report is Tesco, which is one the top retail organization
who deal at different sectors in order to sustain a brand image. For that, the report will describe
how the organizational structure and culture affect the organization performance. Along with
this, the report will also analyze different factors that affect the individual behavior within a
quoted firm.
TASK 1
Describing how organizational structure and culture can influence the organizational
performance
Organizational structure is that system which outlines different activities that are directed
in order to attain the define goals of a firm. Thus, the activities include rules, roles,
responsibilities etc. There are different organization structures that opted by the businesses as per
their work like hierarchy, functional, matrix and flat structure. Tesco follows the hierarchical
organization structure where positions and roles, responsibilities are divided into many parts in
order to ensure about the work is done efficiently and smoothly (Rassa and Emeagwali, 2020).
Also, many results show that there is a positive impact identified upon using appropriate
organization structure. Such that the productivity of employees enhanced by using hierarchy
organization structure because each roles and responsibilities are divided in each department so
that there will be no interference within the inter-departments. This in turn helps to attain the
defined goals of a company by using effective resources so that it creates a direct impact over the
business performance.
In addition to this, Hongal and Kinange (2020) explained in their study that due to strong
management hierarchy, company can easily manages policies and procedures. As a result, it
helps to encourage standardization and mechanization which in turn helps to improve
productivity. In the context of chosen business, it can be also stated that each roles and
responsibilities are divided equally. This in turn helps to improve the overall performance of

1 – Organisational
Structure & Culture

Table of Contents
INTRODUCTION...........................................................................................................................1
MAIN BODY...................................................................................................................................1
1. The ways in which organisational structure along with culture can influence performance of
a retail organisation......................................................................................................................1
2. On the basis of behaviour approach, how distinct factors can influence behaviour of
individual at workplace................................................................................................................4
CONCLUSION................................................................................................................................5
REFERENCES................................................................................................................................7