Organisational Theory and Practice

ORGANISATIONAL
THEORY AND PRACTICE

Table of Contents
INTRODUCTION...........................................................................................................................4
MAIN BODY...................................................................................................................................4
A) Management styles, principle and function performed by CEO of Marks and Spencer........4
B) Steps taken by CEO regards to organization structure for high performance and state
organization change brought by company...................................................................................6
C) Leadership style of CEO that contribute in enhancing organization effectiveness................7
D) Effects of power, influence and conflicts...............................................................................8
Types of motivation at chosen company ....................................................................................9
Literature review .......................................................................................................................10
Recommendations .....................................................................................................................11
CONCLUSION..............................................................................................................................11
REFERENCES..............................................................................................................................12

INTRODUCTION
Management is an process that include planning, organizing, leading and controlling
various activities so that end outcome can be achieved in the best possible manner. Manager
through making use of different styles and method is able to motivates employee's to work hard
so that company can retained its competitive advantages. Motivation helps in inspiring individual
to improve their performance so that company can attained its objective by delivering better
services to customers. Power, regular conflict also have impact on company, its employees and
performance of company. CEO by making use of better motivation techniques, leadership styles
and performing effective management system is able to helps company in enhancing its market
share and profitability. Marks and Spencer is British multinational company that was started in
1884 in United Kingdom that deals in clothing, food and home products. This report is about
CEO of Marks and Spencers that has make use of effective management styles, principles to
manage diverse individuals and resources for achievement of end objectives of firm. Moreover,
it has highlighted point related to leadership styles, motivational techniques used by manager to
enhance overall performance. At last, it has contained information related to suggestion that
CEO manager of Marks and spencer can used in order to growth and expand business in external
environment.
MAIN BODY
A) Management styles, principle and function performed by CEO of Marks and Spencer.
Steve Rowe is the CEO of Marks and spencers that has been working with the
organization for more than 26 years and put its best efforts so that company can attained its

objectives. Management styles is technique or method that is used by manager to pursue
employee's to work hard such as it has make use of democratic management styles to motivate
employees that has yield company maximum benefits. Steve Rowe encourage employee's to
share their respective ideas, view points that could be fruitful for organization to expand its
business operations (Choi, Wallace and Wang, 2018). So, on the basis of various view points
given by several individuals top management take decision for benefit of organization.
Furthermore, it can be stated that this style contribute in coordinating various employee's to work
as team rather than individuals, enhancing their morale etc.
Principles of management
There are certain principle which has been followed by Steve Rowe while managing
several task and activities so that best outcome can be gained. Principles of management abide
by CEO of Marks and Spencer can be stated as follows:
Balance of authority and responsibilities: Manager while completing its task has ensured that
all employees are given equal chance to perform their authority and responsibilities. Quality has
helped in making individual comfortable in completing task in the best possible manner.
Discipline: Another principles abide by M&S CEO is discipline which means it has ensured that
all resources are systematic arranged, rules and regulations are clearly defined etc. At the same
time it has continuously monitored each and every activities so that corrective actions can be
taken in limited time frame (Ansoff and et.al., 2018).
Unity of command: Manager of M&S has ensured that subordinate must receive order from
only one superior so that there are no chance of conflict any more.
Remuneration: It can be stated that it has also ensured that good remuneration is paid to all
employees that are working in organization so that they are motivated to improve their
productivity.
Function performed by Marks and Spencer
Steve Rowe performed several activities and function like planning, organizing, staffing,
leading, coordinating and controlling so that organization objectives can be achieved. So, various
function carried out by CEO of M&S can be illustrated as follows:
Planning: It is the first and foremost function performed by CEO as it plan activities that need to
be undertaken by company in future circumstances (Raudeliūnienė, Davidavičienė and