Organisation Theory and Practice: Analysis of Marks and Spencer

Organisation theory and
practice

Table of Contents
INTRODUCTION...........................................................................................................................1
MAIN BODY...................................................................................................................................1
Analyse managerial style of CEO of Marks and Spencer..........................................................1
Step taken by CEO to bring changes in organisation structure to attain high performance
along with analyse culture that CEO adopts to influence employees.........................................3
Describe leadership style of CEO to enhance organisational effectiveness...............................4
Examine effect of power, influence of conflicts at Marks and Spencer.....................................5
Explain motivational strategies used by Marks and Spencer .....................................................7
Use Appropriate corporate examples..........................................................................................8
Recommendations to increase organisational performance........................................................9
CONCLUSION ...............................................................................................................................9
REFERENCES..............................................................................................................................11

INTRODUCTION
Organisational theory defined the interrelation concept that reflects the relationship of
company and their environment at working place. It helps to maximise proficiency, productivity
so that organisation would sustain for more period of time. It reflects behaviour of individual
employees and groups of workers so that targets are attained effectively and efficiently. The term
organisational practices defines to actions of employees (Salt, 2018). As it is crucial that
company emphasis on every actions and emphasis on converting the core ideas into actions. This
particular report is based on Marks and Spencer that is a British multinational retailing company
based on London UK. It was founded on 1884 and the firm serves their products and services in
all over the world. They generally deals in different category of products such as clothing (men,
women, kids), food products, fashionable assess, financial services etc. This organisation serve
quality products to customers in market so that they give tough competition to Zara, H&M etc.
This particular report involves management styles that CEO Steve Rowe of Marks and Spencer
adopts. Further it analyse the culture of company that helps in influencing the employees towards
effective and efficient work. This also includes the leadership style that Steve Rowe followed to
maximise the effectiveness of organisation. It elucidates effect of power, conflicts at Marks and
Spencer so that targets are attained prominently and proficiently. At last it demonstrated several
appropriate corporate examples to understand the organisation theory and practice along with
several recommendations that are useful to maximise organisational performance.
MAIN BODY
Analyse managerial style of CEO of Marks and Spencer
Management style
Management style defined to that framework which help manager to tackle situations by
reflecting management style in an organisation. There are several type of management style such
as democratic, autocratic, participative etc. All these styles are effective within company to
maintain productivity and proficiency (Hayes,2018). Therefore, management style assist CEO
Steve Rows of Marks and Spencer in terms of direct the employees in proper manner so that
issues are solved effectively. Steve Rows follows participative style of management, where they
provide right to each and every employee to participate in decision making process and suggest
ideas and suggestions for company success so that manager select the best alternative out of
1

several. Hence, this style of management encourages workers to work properly that meet the
organisational objectives in proficient and productive manner.
Principle of management
It defines the framework that support manager of an organisation to organise, plan,
supervise, monitor team members and all human resources to attain proficient outcomes. In
terms of Marks and Spencer various principles are reflected below that are followed by CEO of
Marks and Spencer:
 Division of work- As per this principle of management CEO of Marks and Spencer
divides the long task into small one according to ability and capability of employees to
perform the activities (Thite, 2018). This principle helps to gain profitable results within
marketplace.
 Equality- According to this principle, organisation treat every employees on equal basis
so that they perform the task appropriately. In case of Marks and Spencer, CEO treat each
and every staff member in equal manner and pay according to their post. It helps in
attaining the objectives of business in appropriate manner.
Functions of management
Marks and Spencer perform several functions that are presented below:
 Planning- This function of management help Steve Rowe CEO of Marks and Spencer in
terms of take effective effective decisions related to set objectives. By using this function
CEO properly develop plan so that efficiency of business is maximised and goals are
accomplished on set time frame (Bourne, Melnyk and Bititci, 2018).
 Organising- It is crucial management function that express systematic work to reached
the targets. In this CEO of Marks and Spencer delegates authority to skilled employees
due to which targets are reached on time and in appropriate manner. Therefore, when
activities are performed in systematic manner than goals are achieved very smoothly.
 Directing- In this Steve Rowe CEO of Marks and Spencer, emphasis to follow various
methods to directs the workforce such as motivating them using incentives, bonus etc. so
that they work properly and objectives are attained very effectively and efficiently.
2