This assignment delves into key aspects of organizational behavior, including motivational theories (Herzberg's), leadership styles, group dynamics, and the influence of technology on team functioning. It analyzes how these factors contribute to effective teamwork and overall organizational success.
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Organisations and Behaviour
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INTRODUCTION The organisation Behaviour is a detailed study about the people in the organisation.Itconsistthe behaviour of an individual as well as group. It focuses n the people nature and characteristics within the groups how they interact with each other. The main purpose behind the study of the organisational behaviour is to identify the scientific approach that can be applied in the management for the workers. They are more applicable in human resource field which helps in maximising the group efforts and helps in the increment in the outcomes levels of an individual. The city college is a private college established n the northwest London and covers a huge amount of staff
members for their work performance (Wickramasinghe and Perera, 2014). They focus on several departments like department of human resource, teaching departments and the administration department. They college provides several learning opportunities to their students in the different educational fields. The enterprise rent a car is an enterprise dealing with cars consist a staff of more than 7500 people they had a great expansion in their business and also know by the largest car purchaser company in the world. The report consists the detailed information of the various leadership styles and the motivational theories for reaching certain motivation level of employees. The team building in the organisation and its importance in the work performance are also highlighted. TASK1 1.1Compare and contrast different organisational structures and culture An organistaion structure is a blueprint of the organisation that how the work is going to be performed and the behaviour against the employees in the organisation. There are different types of organisational structure present in the organisation. They are Product based- It consist the organisation which are based on the product basis Function based-These are such type of organisation who are divided on the functional department basis Geographical based-There structure is divided on the basis of the geographical level where they are located. Multifunctional based- The combination of the product and functional structure knows as multi based. As it perform various actions. The comparison in the organisation structure in the city college and the enterprise rent a car leads to consist various differences in their culture and the organisation structure. The city college has a flat structure the decision level is quick whereas the rent a car enterprise is having a bureaucratic structure which takes a lots of time in the decision making. The hierarchy level is small and the communication is effectively occurs in City College and in the car enterprise is large in size as they have a great expansion of their business in several regions and the communication passes through certain levels (Solomon, Russell-Bennett and Previte, 2012.). The city college’s structure is flexible in nature whereas the enterprise car a rent organisation structures are more rigid and complex in nature. 1.2Explain how the relationship between an organisation’s structure and culture can impact on the performance of a business There is a close relationship between the organisation structure and the organisation culture both influences each other significantly and also effects on the performance of the organisation. The organisational culture includes the values offers y the managers in the organisation. The components of the organisation culture include the beliefs, values, languages. Organisation culture also defines the dress code, working hours and the client satisfaction. Organisation structure includes the work performance, the strong relationship between the supervisor and their subordinates which affects the organisation environment. They detailed about the hierarchy level and the reporting
according to it.The enterprise like car a rent based on the bureaucratic structure leads to an complex working and people does not feel so encouraged in the organisation and the enterprise have certain level of hierarchy and people to have to reach various level which makes the decision level slow n nature. The work leads to an ambiguity state. The working environment is not suitable (Mendes and Stander, 2011). As in the city college the work is performed smoothly each individual performs effectively as they get suitable working environment for the work performance. The culture and the structure both have an equally responsible for the work performance in the organisations. Both should be equally maintained in the proper ratio for the smooth work performance. 1.3Discuss the factors which influence individual behaviour at work There are several factors that influence individual behaviour at the work as each individual resists from different state of nature and have different point of view towards organisation. The various factors are which influence the behaviour of employees in the city college and the enterprise are: Leadership- The leaders and the managers are the most essential components in the organisation. They are the main elements in influencing the behaviour of an individual in the organisation. The leaders are responsible for providing accurate directions to their subordinates and provide them brief knowledge about their organisation and make them feel comfortable at the workplace. The leaders and the managers must aims at providing a proper guidance level to their employees in their daily operation performance and helps in developing the skills and personality of the employees. Leader must have some traits which influence their subordinate to follow them. Skills- Each individual posse the different skills. As due to differentiation in the employees skills level all employees behaves different in the particular situation. Every employee has certain thinking capacity in the different situations. Work culture- The work culture affects the work performance. The comfortable and suitable culture in the working will able to employee to work more effectively in the organisation. Attitude- Attitudes are the behaviour against each other on the situations and on certain things. The positive attitude towards the things leads to more beneficial. TASK2 2.1Compare the effectiveness of different leadership styles Leadership is a process of leading the people as a group and influencing the behaviour of an individual. The different organisation adapts different types of leadership style for their working. The different leadership styles which can be adapted by the city college and the enterprise are: Autocratic style- The autocratic styles consist is method in which only the top level and the superiors have the powers have to take powers. This is a commanding type of power. The enterprise of car can adopt this style for the effectiveness n their working. As the top management will e having the ability to take decision against the work will
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bring efficiency in the work and leads to rapid decision making. It basically covers the large segments for the working in a centralised way (Agarwal, Datta, Blake-Beard and Bhargava 2012). Laisser- faire leadership style- This style of leadership aims at providing equity among employees in the organisation. It provides the power to subordinates to have decisions freely within the workplace. This leadership style can be adopted by the city college for their work performance as it helps in the city members staff to take decisions freely which are beneficial for their college and leads to an success level Participative style- This style focuses on engaging the employees in the organisation. Both the organisation may adapt this style of style in the working for connecting more towards their working people. 2.2 Explain how organisational theory underpins the practice of management The organisation theory is a study that defines the organisation structure and the design of the organisation. It helps in evaluating the original structure of the organisation and helps in identifying the various suggestions and the offers that leads to an effective performance and analysing the performance and how it can get improved (Barnard, 2012). There are different types of organisational theories mainly as the scientific management theory, human relation approach, system approach, classical administration and the contingency approach. The enterprise of the car can imply the human relation approach as they deals with the various kinds of people for their dealing and providing their company services to their customers. The human theory will help them in focusing on the human behaviour and on the human factors also (Leadership, organisation and behaviour, 2015.). Moreover the human theory approach will make the enterprise able to focus on the demands and needs of the people and the wants of workers and their feelings. 2.3Evaluate the different approaches to management used by different organisations There are different managerial approaches which are adopted by the organisations. The management approaches which are used by the city college and the enterprise are: Decision theory approach-The decision theory focuses on the decision making and their process of framing the decision. Decisions are required at each level of management. It is an essential component for all the business activities. The decision making helps the manager to identify the roles and responsibilities to be carry out which helps in improving the efficiency of the business and leads to a healthy communication in the organisation. System approach-System approach deals within the system considerations. It evaluates the sub integrated parts of the organisation (Farndale, Hope-Hailey and Kelliher,2011). It consists with the situation requirement and not applicable in each and every situation it occurrence is depends on the circumstances. Sociotechnical system approach-It consists of the technical systems had a great impact on the social system and provides more attention towards the production and operations departments. They are more motivated towards the lower levels of operations.
Contingency approach- The theory highlights on the working conditions of the organisation. The contingency theory states that a single approach is not applicable in every situation .Different can be sort out by implying various approaches a single approach is not the solution for the situation problem. It leads to bring variation in the situations. TASK3 3.1Discuss the impact that different leadership styles may have on motivation in organisations in periods of change The leadership styles have a great impact towards the motivation provocation to the employees in the organisation. They have a great role in the organisation. The success level of an employee is depends on the leaders positive and effective behaviour and how he behave with their subordinates in the various situations. The manager style of leading will create an image of the leader in their employees mind and create a positive or the negative impact for the leader against his performance and behaviour. The different leadership styles in the city college and in the enterprise impacts on the behaviour of their employees (Watson and Korczynski, 2011). As in the enterprise the autocratic styles are applicable the employees feel uneasy in working and feel themselves not the part of the enterprise as they don’t have any rights and authorities in the organisation the power is in the top level in the enterprise and hence to leads to an negative impact on the employees mind of the enterprise towards their company. On the other hand the city college works within the laisez fare style where the employees have the right to take decisions and have authorities. This helps them feeling themselves as an important of the organisation and creates a positive impact of the college in their minds and they enjoy working with the college. 3.2Compare the application of different motivational theories within the workplace The employees require some motivational factors for bringing efficiency n their work performance. The managers provide certain motivational schemes to employees for encouraging them for their work. There are certain motivational theories which can be applied by the city college and the enterprise for motivating their employees are: Maslow’s hierarchy of needs-The Maslow’s hierarchy of theory mainly focuses on motivating through fulfilment of the basic requirement needs. They firstly focuses on the basic needs such as food, shelter, and the clothes later on to the luxury needs or for to the social and status needs. This type of theory can be applied by both the organisations for motivating theory employees. Equity theory- The equity theory consists of providing the similarity to the employees within the organisation. It focuses on judging the people fairly without having any personal bias with any particular employee (Ashby, 2013). The entire employee must be granted with the equal remuneration and with similar services providing. Expectancy Theory of motivation-It includes the motivation level stated covering the mental process regarding the choosing of the people. It covers the self interest and providing the incentives what the people are expecting and what they are getting. The rewards must be granted according to performance fairly.
Herzberg’s hygiene factors- It is a most successful theory in the field of motivation. It includes both the motivation factors and the hygiene factors for the motivation level. 3.3Evaluate the usefulness of a motivation theory for managers A motivational theory helps in motivating the employees for performing better and it helps in boosting up the ability and the capabilities of the employees for the better productivity. Managers of the city college and of the enterprise can both imply the Herzberg’s theory of motivation in their organisation for motivating their employees for better performance. The theory will lead to provides ensured about the employees need being fulfilled and helps n increasing productivity for both the sectors respectively and helps in motivating their employees at its best level for the encouraged for the work which needs to be performed by them. The fairly incentives providing reaches to an greater employee satisfaction level (Suppiah and Singh Sandhu,2011). The new ideas generation by the employees should be highlighted which provides employees a motivation factor and they will feel themselves as an important for the organisation. The motivational theory may focus on the transforming the attitude level and the behaviours of the employees which helps in bringing the better performance form them by providing a large amount in profits and by getting the customers fuller satisfaction (Agarwal, 2014.). The both the sectors will be in a beneficial state by adopting the Herzberg’s theory it will provide the satisfaction to employees as well to the customers also and also states to an profitable situation for both the sectors also. TASK4 4.1Explain the nature of groups and group behaviour within organisations Work is considers as to be performed collectively within the group.For the performing group work effectively in the organisation the good team work is require. A team is a collection of people work together to achieve a common task and goals with the mutual efforts. Group consist of the group members and their behaviour for the work performance. The mangers must allocate the groups in a such a way that helps in achieving effectuality and the group must be able to achieve their goals efficiently. The allocation of group’s must be done according to the specification. Each group must consider some specific people from each department for the processing which helps in performing several tasks of different states collectively.The members in the group have the common goal in the minds for achieving that and are independent from each other.There are mainly two major groups functions that are required to be performed are of task that is gathering the information and making the decision according to that information and maintenance which consist the standard parameters setting and justifying them. The group is an collective people engaged for achieving the common propose. 4.2Discuss factors that may promote or inhibit the development of effective teamwork in organisations The effective team work can be build up with the mutual efforts and strong team bounding. When the team members will work collectively with understanding each other and helping the team members effectively brings harmony in the team. When all the members in the team works upon the achieving of the team goals rather than focusing more on there personal goals brings efficiency in the team. The improved quality of the tea and the
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flexibility in the working in the team brings the team to a more success level and helps in encouraging the employee’s morale (Punjaisri, and Wilson,2011).Variousfactors such asthephysical factorsthesocial factorsand the physiological factors bring differentiation in the people which lead to a drawback for effective team building. Different people with different minds and skills are collected together within the team the different thinking process of people for achieving a single task brings efficiency in the work performance as various people implies various techniques for the particular task.The training providing session will also leads to bring effectiveness in the team building. 4.3 Evaluate the impact of technology on team functioning within a given organisation. The implication of the technological factors has a great impact on the functioning of the team. With the advancement in the work and with the growing technology there are invention of certain scientific tools that a leads to improve the team work. The certain methods like the video conferencing helps in talking collectively of team members from anywhere helps in time saving and does not requires the team members to be present collectively at the same place (Rahim, Jalaludin and Tajuddin, 2011). The invention of the various softwares for the team working brings efficiency and reduces human efforts and helps in taking rapid decisions for the team. The new methods and technologies bring efficiency in the working procedures for the team working. CONCLUSION From the above report it has been concluded that the organisational behaviour is a most important factor in managing the business activities effectively and for reaching to a success level and for working in the dynamic environment. Motivational theories and the leadership styles are major components in affecting the individual behaviour and are required to be carefully studied. The team working, technologies and the groups are also plays a significant role. The role of the management is to create a suitable work culture and the structure for the employees that help employees in performing their best and feeling comfortable at the workplace.