Organizational Behavior: Structure, Culture, and Leadership

ORGANISATION
BEHAVIOUR

Table of Contents
Task 1..........................................................................................................................................................3
1.1............................................................................................................................................................3
1.2............................................................................................................................................................4
1.3............................................................................................................................................................5
TASK 2.......................................................................................................................................................6
2.1............................................................................................................................................................6
2.2............................................................................................................................................................7
2.3............................................................................................................................................................8
TASK 3.......................................................................................................................................................8
3.1............................................................................................................................................................8
3.2............................................................................................................................................................9
3.3............................................................................................................................................................9
TASK 4.....................................................................................................................................................10
4.1..........................................................................................................................................................10
4.2..........................................................................................................................................................10
4.3..........................................................................................................................................................11
CONCLUSION.........................................................................................................................................11
REFERENCES..........................................................................................................................................12

In every business organization, employees p0lay a very crucial role in order to develop
effective success and outcomes. Organization culture, structure, scope and size have largely
affected by the business purpose. In order to carry business activities and function in an smooth
manner, corporation needs to develop effective working environment and culture so as everyone
can perform in an effective manner (Buller and McEvoy, 2012). Organization behavior is the
study of the way people interact with each other, their way of talking, their potential and
contributes toward business. It can be said that organization behavior is the study of human
behavior in the business enterprise setting. In this project report, the culture and structure of
business organization has been addressed. Further the importance and value of organization
behavior with respect of GlaxoSmithKline Plc has been discussed in this report. It is a healthcare
company which is engaged in the creation and discovery, development, manufacture and
marketing of pharmaceutical products, including vaccines, over-the-counter (OTC) medicines
and health-related consumer products. In addition to this, leadership and organizational theory
has been also studied in this project.
Task 1
1.1
In every business organization, structure and culture play a very crucial role because
employee’s performance and company success are largely influence by this aspect.
Organizational culture encompasses value and behaviors that contribute to the unique social and
psychological environment of an organization. In other word it can be said that organization
culture represent by the employees performance, their value, beliefs, appearances and their way
of interactions with each other (Alfes and et.al., 2013). Organization structure also very
significant aspect for business activities and function because by an appropriate and systematic
structure, company can delegate authority to various departments and employees perform their
roles and responsibility according to the structure of business enterprise. It can be said that
organization structure can take May form. These are influenced by many factors such as its
purpose, size, and the complexity of the tasks it performs.
As per the given case scenario, GlaxoSmithKline Plc (GSK) is a healthcare company
which engaged in the creation and discovery, development, manufacturing and marketing of
pharmaceutical products. The major objective of this organization is to render the excellent
quality of health care product and health care services to patients and customers.GSK adopts
person culture under which each individual is seen as valuable and more important than the
organization it self. This can be difficult to sustain, as the organization may suffer due to

competing people and priorities. As per the given case, culture includes ways in which people
have common understanding and relationship with each other. The GSK work place have an
open environment where every employees are free to share their views and conflicts with each
other. So it can be said that GSK has adopt an effective culture that is person culture under which
it provide an effective value and importance to every personnel’s therefore their environment is
very sound.
As per the given case it has been seen that GSK has adopted horizontal structure under which
emphasis an employee’s-central approach with emphasis on the teamwork and collaboration.
This allows the workers to focus and invest time and energy on corporation goals. Horizontal
structure businesses tend to have the best employees morale because there is less red tape when
dealing with problems. In other word it can be said that horizontal structure is very suitable for
business enterprise because there have not any limitations between various departments, they are
free to work in a collective manner and share their views with each other.
Similar organization is Atos health care in UK which is also deal with the healthcare products
and services. It major objective is to render the effective quality of health care products and
services top customers. It has adopted the power culture under which all decision is in the hand
of the manager of organization (Buller and McEvoy, 2012). There have strict rules and
regulation related to company policies and working practices which have to follow by its
employees. Further management of this company have strict command over personnel’s related
to their working so as they can achieve organization objective and perform their job in an
effective manner. On the other hand Atos organization has adopted vertical organization
structure under which manager uses the command and control their employees work. A business
owner is typically at the top of a vertical chain of command. In other word it can be said that
vertical organization structure is that under which management or supervisor pass information
and orders from the top organizational pyramid down towards the bottom. There has a little
communication or feedback flows from the bottom up or from side to side.
1.2
Organizational structure and culture are directly linked to organization performance. If
manager and employees within an organization are fully committed to collective principles ,
customs and moral this will result in positive outcomes in the organization. The observation is
that if the organization and its employees share a common culture the environment makes it
easier to share common goals and to follow suitable procures in achieving them. A collective
culture also have positive impact on motivation in an organization. Existence of common culture
encourage employees to identify with the organization and feel belongingness and responsibility
for it. At the end it can said that organization culture has largely influenced the performance of
company because its is directly linked with employees activity, if they are satisfied and happy
with organization value, beliefs and principles then they will give their best contribution in the
organization success.