Understanding Behaviour and Management in Organisations

This report explores the concepts of behaviour and management in organisations, covering topics such as conflict, communication, leadership traits, behavioural style, and culture. Real-life examples are provided to enhance understanding.

Organization Behavior

ORGANISATION BEHAVIOUR 1
Abstract
The main aim of this report is to understand the concepts of behaviour and management. This
paper contains the five topics such as conflict, communication, leadership traits, behavioural
style and culture. The real life personal example will share in this paper in order to shown the
high understanding about these concepts.

ORGANISATION BEHAVIOUR 2
Introduction
In this paper, the discussion is made on the management and organisational behaviour such as
culture, leadership traits, and behavioural styles, leadership process, communication and
conflict, and negotiation. The personal life example will be discussed in this paper related to
these topics.
Examples
Culture
Culture is an important factor in the organisation in order to maintain the decorum at the
workplace. It understands this topic during mu internship period at the workplace. There are
many people came from different background for the particular purpose. Everyone have their
own culture, language and the different way to do the work. It is difficult for me to interact
with the other in their language but the organisation has their rules due to everyone speak in
English.
The other thing that I leant during this internship is that the conflict is arises among the
people due to different culture and tradition. It is difficult for me to understand the culture
and background of the other person. But due to the rules and regulation of the organisation, it
maintains as the healthy environment.
Leadership Traits
Leaders have some qualities such as dominance, emotional stability, assurance and many
others. I get an opportunity to lead the team during my internship period with the effective
behaviour. This opportunity changes my perception for my supervisors and the leaders in the

ORGANISATION BEHAVIOUR 3
life. It is necessary for me to improve the performance of my team members by
understanding their problems.
My main focus is on my emotional control and that is very difficult for me as it is my first
experience. Different types of issues were arises in the daily routine especially conflict
between the people of organisation and their personal issues. As a leader, I have to work with
my patience by controlling my frustration and stress.
During this period, it is very important for me too self-assured. To handle all the activities it
is essential to develop the self-confidence and resiliency. The both are the common
leadership traits as an individual has to maintain the performance of whole team. I realised
that my skills and personality is developed by supervise the team members and the quality of
self-confidence is also developed. Due to enhancing the self-confidence, I can maintain and
handle all the activities.
Behavioural style
There are four types of behavioural style such as aggressive, passive, assertive, passive-
aggressive. During the internship, I realised that everyone has their own styles to conduct the
activities. As per the record of famous leader, it has been seen that everyone has their own
style to maintain the activities and handle all the work. I usually adopt the passive style in
order to make the other happy. As a leader, I am not expressing the thoughts and feelings in
front of others but always tried to make the team members happy. I always believe in
practical a thing that is why I always give the new responsibility to my team members instead
of appreciated them for their work.
Communication

ORGANISATION BEHAVIOUR 4
Communication is a source to represent the feeling and ideas in the front of others. In the
daily life, I always communicate with the friends, relatives, and family. Communication at
the workplace is necessary just because of representation of new ideas and conveys their own
message in front of others. At the time of interview, it was an important source for me
because it is the only way to represent myself in the front of interviewer. The interviewer
considers the communication as a main factor while taking the decision to appoint me for
internship.
Conflict
Conflict is a serious argument among the people. It is a biggest issue in the organisation as
the people came from different places. In my organisation from where I take the experience
of internship, I learnt the new things in which conflict is also a part that I learnt. As a leader, I
have to solve the issue of my team members. The two members of my team discussing the
things on politics and after few minutes the conversation convert into the argument due to
different caste of them. Both start abusing each other for their religion and it became a
conflict. That time I learnt an effective communication, and leadership traits are necessary at
the organisation in order to maintain the healthy environment.
Conclusion
From the above analysis, it has been concluded that these five factors are essential for the
long time survival of the organisation as well as for human. Leadership traits are essential to
handle the conflict issue, and maintain the healthy environment. The behaviour style is also
essential for a leader to maintain the environment.