Organizational Behavior at Amazon

Running head: ORGANIZATIONAL BEHAVIOR
Organizational Behavior
Name of the Student
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1ORGANIZATIONAL BEHAVIOR
Table of Contents
Introduction..........................................................................................................................2
Discussion............................................................................................................................2
Open System Perspective................................................................................................2
Learning Perspective.......................................................................................................4
Stakeholder Relationship.................................................................................................5
Workplace Culture...........................................................................................................6
Recommendation.................................................................................................................7
Conclusion...........................................................................................................................8
References............................................................................................................................9

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Introduction
Amazon is considered to be as one of the largest online organization and cloud service
provider. The company started by selling books followed by expanding its market to another
platform like consumer goods and digital media (Landy & Conte, 2016). The organization owns
a variety of electronic devices like an e-book reader, tablet and Fire TV. Amazon Web Services
is considered to be a developing platform. Amazon has its headquarter in Seattle, Washington.
The organization comes up individual websites, center for software development, customer
service centers. Amazon comes up with many fulfillment centers in various location of the
world. In various business success mainly depends on the fact that how an organization can focus
on work procedure. It is mainly needed for achieving the expected result and this is effectiveness
(Guillaume et al., 2017). Employees can easily complete the task without any kind of waste
related to resource and time. When the given efficiency is applied to the two section then the
concept comes up to be very much similar.
In the coming pages of the report, an idea has been provided regarding organization
effectiveness of Amazon that is open system perspective, learning perspective and stakeholder
perspective. After that, the importance of work culture environment has been provided in details.
The last section of the report mainly deals with list of recommendation for the organization.
Discussion
Open System Perspective
Open System theory is known to be a well-known biological theory which has been
adapted for understanding business organization structure theories of Amazon (O'Neill, Beauvais
& Scholl, 2016). It can be difficult for understanding that biology has done anything with

3ORGANIZATIONAL BEHAVIOR
business but the system can easily assemble various parts which can share data through internal
method. Open system theory emphasizes the fact that how the organization structure can easily
affect the flow of information. Apart from this, it will affect the internal structure along with
external environment (Laschinger et al., 2014). There are mainly three models of schools which
can adopt the open system theory in the overall organizational structure.
Contingency theory: This particular theory highlighted one or many other ways of doing
business for organization like Amazon (Jones, Woods & Guillaume, 2016). It highlights the fact
that single given structure is considered to be best for the business. It is considered to be most
effective structure which can understand the factors which are known to be contingencies. This
particular contingency allows the business to easily become more flexible in nature along with
environmental changes. The contingencies can be easily applied to both centralization and
decentralization, changing time horizons and adjusting formalization of the given organization
(Njoroge & Yazdanifard, 2014). At the time of conflict with various department this particular
contingency theory comes into picture. It is considered to be one of the best idea for environment
and along with compromising on the top.
System Design: Design of system is mainly controlled by the central manager of the
organization like Amazon. It focuses on improving the overall process and procedure. The flow
can be analyzed and can be broken down into various segments like black boxes (Truxillo, Cadiz
& Hammer, 2015). It can be considered to be helpful for isolating issues. Managers can easily
look for certain areas like strength and weakness, expecting to exploit the weakness. As the
system does not consider, it is important for breaking down into given black boxes. It can easily
halt various kind of operation in which various systems are interconnected in the system of
communication.