Organizational Behavior: Employee Management in Orange Telecommunications

Running Head: ORGANIZATIONAL BEHAVIOR 1
Organizational Behavior
Student’s Name
Affiliate Institution
Orange Telecommunications: Employee Management

ORGANIZATIONAL BEHAVIOR 2
Employee management refers to the effort put into helping the staff of an organization
do their best work every single day in order to accomplish the corporation’s goals and
objectives. It entails the selection/recruitment of the right people for the specified jobs and
monitoring their performance. Management of employees also involves interaction between
each other and the managers, rewarding their efforts and disciplining underperformance or
correcting the mistakes made. Effectual employee management hinges on the ability of
individual managers to build trust, support effective communication and motivate their
subordinates (Kaliannan & Adjovu, 2015). This paper discusses organizational behavior in
relation to effective employee management in Orange Telecommunications, a company which
deals with the software as well as the hardware components of tablets and smartphones. It
deliberates servant leadership behavioral theory, which is used to analyze conflict, as a key
issue that is related to teamwork and decision making.
Areas of discussion in organizational behavior include job satisfaction and performance,
interpersonal communication, employee motivation, attitudes and personality, leadership,
power, conflicts as well as innovation and creativity (Miner, 2015). Research on this subject has
established that social factors have a huge impact on employee productivity (Kanfer & Chen,
2016). This info is used by professionals in human resources, executives and leaders all over
the world to help them better comprehend the business culture. From this, they learn how to
evaluate the personality and skills of candidates during the recruitment process, as well as ways
to improve productivity and retention of employees (Miner, 2015). As aforementioned, one of
the components of effective staff management is efficacious hiring. The manager(s) of Orange
Telecommunications should ensure that they find the right fit for the job and the company to

ORGANIZATIONAL BEHAVIOR 3
enhance its performance. Organizational theories inform evaluation as well as the management
of people. For instance, the personality-job fit theory (Holland) helps managers to find a fit
between personality and occupational environment and requirements during the hiring
process, to enhance turnover and job satisfaction. A person’s personality plays an enormous
role in how he or she interacts with other people and groups and thus can be identified through
conversations or tests (interviews).
Apart from hiring, staff management also entails monitoring, interaction, and reward. In
these areas, teamwork and decision making play a huge role in enhancing cooperation and
growth and development of the organization. A major issue facing teamwork and decision
making is conflict within the organization. However, factors such as lack of trust, unclear goals,
disengagement, and role uncertainty hinder cooperation among the employees as well as the
achievement of organizational goals. Conflict means that the people within the company,
especially the managers, do not agree on a particular course of action which makes employees
of diverse departments lack a sense of direction (Miner, 2015). Therefore, a certain group of
people could be working a specified issue, while their colleagues in a different business unit are
working on a completely dissimilar component.
The organizational behavior concept that is used to explicate teamwork, decision
making and employee management in this paper is the servant leadership behavioral theory
which proposes that leaders within an organization should view protocols, work processes, and
progress from the point of view of the workers in order to achieve success. The model allows
executives to put the needs of their subordinates above their own. This entails providing
employees with all the necessary resources to attain performance standards of the organization