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Change Management in John Lewis Partnership Company

   

Added on  2021-02-20

13 Pages3747 Words475 Views
ORGANIZATIONAL BEHAVIOURAND MANAGING PEOPLE

TABLE OF CONTENTSINTRODUCTION...........................................................................................................................3TASK...............................................................................................................................................3Management Change...................................................................................................................3Leadership....................................................................................................................................5Team building and development.................................................................................................7CONCLUSION..............................................................................................................................11REFERENCES..............................................................................................................................12

INTRODUCTIONManagement is the process of managing activities in business and getting desired results.Present study is based on John Lewis Partnership company, it is the private firm that has strongnetwork in UK. Current assignment will explain theories of change management and itsapplication to business. Furthermore, it will highlight leadership theories and their applications.TASKManagement ChangeThe general meaning of change management is a proper approch in which the goal andtechnologies are transfromed of John Lewis Partnership, for the purpose of implementing thestrategies for the change and also helping people in adapting the change and also controlling thechange. The different authors define the definition in their own way and here two authors aretaken for the definition for the change management.Definition“As per the Hayes, (2018) the change management meaning is to adapting an idea,process, or procedure and also behavior which is new to the organization”.Doppelt, (2017) says that the change management is a movement from the plateau whichis existing towards the a future state which is desired in a way to enhance the efficiency as wellas effectiveness of the organization”.TheoriesThere are many theories for Change Management but here two theories are chosen for thestudy and are as follows Lewin's 3 stage model of change and Nudge management changetheory.Lewin's 3 stage model and company applicationUnder this theory three steps are involved such as unfreezing, changing, refreezing. Thisrepresents a very simple and also very practical process of change. As per the theory a change ismust before moving towards the new thing. This model is very useful for the John LewisPartnership (Hornstein, 2015).Unfreezing, It is a step which is initial or a step before change. For example if the food isfrozen then it must be defrozed in order to do cooking. Many employee of the John LewisPartnership will resist on the change so it is must to find out the current level of factors inthe organization which is hindering to change. If there is requirement for the upadated

software in the retail industry then the John Lewis Partnership must tell the employeesthe competitive advantages and the quickness of doing the work due to the software inorder to stop the resist of the employees (Hayes, 2018).Changing, this step is totally linked with the implementation of the change in order tomove or transition. In this stage the employees of the John Lewis Partnership faceschallenges in adopting the change due to the reality which is completely new to them.The issues involved in this step are fear, anxiety, and uncertainty and they are the areissues which are hardest to overcome. In the change the employees used to learn the newbehaviour and also innovative ways of thinking. So these all problems are solved bymaking the employees of the John Lewis Partnership always motivated and always beprepared for the change (Doppelt, 2017).Refreezing, this is the final step which is also known as reinforcing. The changes whichare made to the John Lewis Partnership in the process, structure, goals etc are firstaccepted and then refrozen as norm which is new. This step is very important so that theemployees never revert back towards the old way of doing the work. This step inculcatethat efforts must be made by the John Lewis Partnership in order to guarantee that thechange must not be lost. Refreezing can be done by making change in the culture andnorms of the organization.Nudge Theory for change management and company applicationThis theory is modern theory for the change in management in which factors such as howthe employees of the John Lewis think, behave and also make decision are taken in study on thebasis of which helping of the employees is done by improving the decision making of theemployees and also thinking of the employees. All this make the employees ready for the changewhich is of all sorts in the John Lewis (Hornstein, 2015). This theory the humans or theemployees are studied first and then the change in the organization is made according to study sothat the employee do not feel resisted for the change and be always happy to adopt the change.There are certain steps in the Nudge theory and are as follows,Whatever may be the change it is clearly defined to the employees of the John Lewis.Then the change which is required by the John Lewis is considered as per the view of theemployees.

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