Organizational Communication: Channels, Tactics, and Strategies

Running head: MANAGEMENT COMMUNICATION
Management communication
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1MANAGEMENT COMMUNICATION
Executive summary
The aim of this report is to discus about the different elements in the organizational
communication process. Different communication channels and different communication tactics
are being critically evaluated in this report. In addition, there are number of articles being used to
critically analyze the elements of the organizational communication along with identifying some
major shortcomings of the articles. This report concluded with a few recommended steps that
will help to enhance the future communication objectives and processes. This report also
concludes that initiation of the communication strategies is mainly depended on the
organizational situation. This also determines the effectiveness of the communication strategies.

2MANAGEMENT COMMUNICATION
Table of Contents
Introduction......................................................................................................................................3
Organizational communication........................................................................................................3
Communication channel..................................................................................................................4
Formal communication channel..................................................................................................4
Informal communication channel................................................................................................6
Communication strategies...............................................................................................................7
Upward communication...............................................................................................................7
Downward communication..........................................................................................................7
Horizontal communication..........................................................................................................8
Conclusion.......................................................................................................................................9
Recommendations............................................................................................................................9
Reference.......................................................................................................................................10

3MANAGEMENT COMMUNICATION
Introduction
Effective communication is one of the major factors in the current business scenario that
determines the effectiveness of the contemporary business organizations. This is due to the
reason that current business organizations are having huge number of stakeholders and
departments and thus they are in the need of effective communication process in order to connect
with each and every stakeholder effectively (Abu Bakar and Su Mustaffa, p. 109).
This report will discuss about the different channels of organizational communication
along with the different tactics of organizational communication available. The information for
the report is gathered from the secondary resources for further analysis. In addition, the
difficulties that may be faced by the business organizations from the certain communication
channels along with from certain tactics of the organizational communication will also be
discussed and critically evaluated in this report.
Organizational communication
Organizational communication is the process of initiation of the communication, network
and connectivity among the different organizational stakeholders. It is important due to the
reason that effectiveness of the organizational communication determines the connectivity and
relationship between the different organizational stakeholders (Christensen and Cornelissen
2013, p. 72). There are mainly two types of organizational channels available that will be
discussed in the following sections.