Impact of Organizational Culture on Employee Motivation: A Case Study of PepsiCo

Organizational behaviour

EXECUTIVE SUMMARY
The current research report has been commissioned to analyse the manners in which
organizational culture impacts the effectiveness of the success of the organization. The
current research report has discussed different theories and models related to motivation and
organizational culture which helps in effective communicating and encouraging employees.
Other than this, the report has also thrown light on the impact of culture on the success of the
organization by conducting both primary as well as secondary research. The primary research
is being emphasized on PepsiCo and s being performed by carrying out survey of 20
participants who are employees of the company placed in varied departments. The findings
suggest that motivation, culture, behaviour as well as communication within the firm are
quite outstanding.

CONTENTS
INTRODUCTION......................................................................................................................1
MOTIVATION..........................................................................................................................1
Maslow’s hierarchy of needs theory.......................................................................................1
Vroom’s Expectancy theory...................................................................................................2
ORGANIZATIONAL CULTURE.............................................................................................2
Handy’s four types of organizational culture.........................................................................3
PRIMARY RESEARCH, FINDINGS & DISCUSSION..........................................................3
Primary research through survey............................................................................................3
Presentation of findings of the survey results.........................................................................3
Discussion of the findings......................................................................................................5
CONCLUSION..........................................................................................................................6
RECOMMENDATIONS...........................................................................................................6
REFERENCES...........................................................................................................................7
APPENDIX................................................................................................................................8
Questionnaire..........................................................................................................................8

INTRODUCTION
For meeting the goals as well as objectives, each and every individual organization
consider their own culture. In the same manner, PepsiCo has developed a culture for the
requirements of the firm and its employees which impacts the work of each and every one.
Ensuring effective communication with each and every member is an integral part of the
culture of the organization (Hersey, Blanchard and Johnson, 2017). In the context of the
organization, employees and their behaviour are majorly relied on the motivational theories
along with the policies and culture of the company. Pertaining to this, the current research
report will discuss different theories and models related to motivation and organizational
culture which helps in effective communicating and encouraging employees. Other than this,
the report will also going to throw light on the impact of culture on the success of the
organization by conducting both primary as well as secondary research.
MOTIVATION
Motivation is being referred as an intellectual decision making which involves
purpose of making the behaviour which is expected to achieve a specified objective by
observing as well as commencement. Talking in terms of workplaces, reviews are being
carried out through utilizing appraisals which have some prearranged standards. The results
of these might provoke emotional response in the workers and this response will help in
identifying their level of satisfaction (Martin and Frost, 2016). If the ratings are good in the
reviews, workers will be highly contended however if it is quite lower then they will not be
satisfied. Motivation can come from both intrinsically and extrinsically. Some of the
important theories related to motivation are being elaborated below:
Maslow’s hierarchy of needs theory
This theory of motivation explains that people desire to attain several things in life
and their requirements are being arranged as per their significance. The content theories of
job satisfaction is also based on Maslow’s need hierarchy theory. It also rotates around the
requirements of the workers and the factors that offers them adequate amount of contentment.
There are five stages being developed by Maslow on the basis of physiological, security,
social and psychological needs. This theory of motivation helps in categorization of the needs
of individual and arrange their attainment (Hartnell, Ou and Kinicki, 2017). At the bottom of
the pyramid, Maslow has explained the first basic needs of individual that is food, shelter and
clothing. Once this is satisfied further needs related to safety and security arise. Then comes
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