Organisational Theory and Practices

ORGANISATIONAL
THEORY AND
PRACTICES

Table of Contents
INTRODUCTION...........................................................................................................................3
Examination of management style, principles and functions.................................................3
Organisational structure and steps taken to achieve high performance.................................4
Leadership style......................................................................................................................5
Various motivation strategies used by Thomas Cook............................................................7
Examples of corporate............................................................................................................8
Recommendations..................................................................................................................9
CONCLUSION..............................................................................................................................10
REFERENCES..............................................................................................................................10

INTRODUCTION
Due to the fast-paced changing world and increase in competition organisations are forced to
develop with time and create such a structure which is flexible enough so that the changing needs
can be embedded in the system. Flexibility has become an important characteristic which will
help the organisation in adopting various changes occurring in market conditions. It is the duty of
manager to handle various functions and control as well as manage the processes in an
organisation (Kontinen, 2018). Thomas Cook was a British travel group. It was formed on 19
June 2007. There were two different segments of the groups which were a tour operator and an
airline. The following report consist of management style and principles as well as functions of
management which were used by the CEO of Thomas Cook. Along with it the organisational
structure so that high-performance can be adopted in the organisational culture of Thomas Cook
and also various impacts on employs is also discussed in the following report. The report
consists of leadership style used by CEO of Thomas Cook so that he can bring in organisational
effectiveness in the organisation. Various types of motivational theories as well as the analysis of
effect of power, influence and conflict in Thomas Cook are also discussed in the report.
Examination of management style, principles and functions
Management refers to planning, organising and working efforts in order to achieve the
goals of in business organisation. A management style is a way used by managers in a business
to accomplish all their objectives and goals (Dahlmann and Ward-Grosvold, 2017). Principle of
management refers to the activities involved in management such as planning, organising and
controlling various operations and activities in a business which includes materials, resources
and methods. It is the duty of a manager in an organisation to look after various aspects of
principles of management and choose the best way to be applied to an organisation. The major
functions of management include planning, organising, leading and controlling. These are the
four major processes and functions which are built in order to carry out the activities in an
organisation. It is the duty of an effective leader to carry out all these activities which will
include developing of a management style, choosing the principles of management and also
differentiating various functions of management which will be included in an organisation.
Thomas Cook’s CEO Peter Fankhauser used directive strategy for management (Waterson,
2018). The aim of this strategy is to unify different processes in an organisation and it majorly

focuses on developing unique system which can be implemented on an organisation effectively.
In the following process all these trends present with an organisation are used and focused on
delivering the high quality of service to the customers. The directive management strategy
usually depends upon qualities, skills, abilities as well as the experience of a manager who
directs employees in an organisation and also ensures that the best quality of product and
services provided to customer (Mullins, 2019).
Another example for management style can be affiliate management style which primarily
focuses on achieving the goals and also creating a harmonious environment in the business. This
refers to the values of mutual benefit, trust, respect as well as cooperation in a business.
Basically, this style of management focuses on creating a positive working environment and
bond between various employs engaged in an organisation. Sainsbury uses this management
style by its CEO Simon Roberts (Reeve, 2019).
Another management style used by a number of organisations is persuasive management
style. This is a management style just like autocratic style in which various characteristics are
strong and centralised control of decision-making in a business. The managers following
persuasive managers trial take the decisions themselves but also spend most of their times with
the employs rather than purely using autocratic style of management. This management style is
used in Tesco by CEO Dave John Lewis (Greco and De Jong, 2018).
Organisational structure and steps taken to achieve high performance
Organisational structure refers to a system which states how different activities and tasks
are allocated, coordinated and supervised and directed towards the achievement of goals and
objectives in an organisation. These includes rules, rules as well as responsibilities of various
human resource working in an organisation (Romero-Silva, Santos and Hurtado, 2018). The
organisational structure also determines the flow of information in an organisation between
different levels in an organisation.
The organisational structure at Thomas Cook was based on its function. There were
different functions such as finance, marketing, sales and human resources which formed the
organisational structure of Thomas Cook (Harris and et. al., 2016).
Thomas Cook success as well as quality of service which they provided for customer
satisfaction what a great reason for the success of company. The organisational culture of
company helped in taking proper decisions and evaluating them effectively. Its culture consisted