Organizational Theory and Practice: Improving Performance of KPMG

ORGANIZATIONAL
THEORY AND PRACTICE

TABLE OF CONTENTS
INTRODUCTION................................................................................................................................4
MAIN BODY.......................................................................................................................................4
1. Organizational structure and culture.......................................................................................4
2. Changes to be made to improve the performance of the KPMG organization.......................7
3. Justify your recommendations using appropriate examples...................................................9
4. Change management model..................................................................................................10
CONCLUSION..................................................................................................................................12
REFERENCES.....................................................................................................................................1

INTRODUCTION
Organizational theory sociological study of operation and structure of organization contain
companies as well as bureaucratic institution. Organizational structure is a system that shape how
certain activities are directed for achieve organizational goals (Remenova, Skorkova, and
Jankelova, 2018). These activities may includes rules, responsibility and roles. Even structure also
elaborate how information flows between different levels within an organization. Organization
culture is the proper way to act within an organization. If the organizational culture and structure is
good then it creates positive impact on the company growth as well as success and also improve
their performance (Lubis and Hanum, 2020). KPMG is a multinational professional service
providers. This organization is operated in Germany, Europe as well as global. KPMG is one of the
big accounting firm. Have strong quality and trust perception between customers. Company offers
services such as financial services, tax, audit, controversy and dispute resolution services etc.
KPMG also offer services like legal advices, Audit, financial advisory, risk advisory and taxation
management consulting in the market.
This report includes a brief about the organization structure as well as culture. Along with
this the report also includes some KPMG structure and culture and also evaluate the company
performance that is they are performing well or not due to their structure and culture. This reports
also discuss come changes which help company to improve their performance. Moreover, the report
will give some recommendation to improve their performance with some example. Furthermore,
this report will also include change management model such as Kotter change model and implement
it to make changes in an organization.
MAIN BODY
1. Organizational structure and culture
Organizational structure refers to a framework which outlines the activities for a particular business,
that helps the business to attain its goals and objectives. These activities include all the roles,
responsibilities and rules which the businesses are bound to make in order to maintain a smooth
working in an organization (Joseph and Gaba, 2020). The organizational structure also decides the
flow of information between various levels that exists in the company and these structures are either
decentralized or centralized. Centralized organization is an organization which has a clear
commanding authority. Here, the accountabilities and roles of every individual is completely
defined and military is a very good example of this, Whereas, decentralized organization is the
system which is followed by many start up companies these days and it doest not involve clear roles
and responsibilities (Melick, 2020). Here, every team perform its operations individually without