Research on Organsiations And Behaviour - CAPCO

ORGANSIATIONS AND
BEHAVIOUR

Table of Contents
INTRODUCTION...........................................................................................................................3
TASK 1............................................................................................................................................4
1.1 Compare and contrast different companies culture and structure.........................................4
1.2 Relationship among organisation's structure and culture can impact on performance.........5
1.3 Factors influences individual behaviour...............................................................................6
TASK 2............................................................................................................................................7
2.1 Compare effectiveness of different leadership styles ..........................................................7
2.2 Organisational theory underpins the practice........................................................................8
2.3 Different approaches to management....................................................................................8
TASK 3............................................................................................................................................9
3.1 Impact that different leadership styles on motivation...........................................................9
3.2 Comparing two motivation theories used in company........................................................10
3.3 Evaluating need of motivation theory for manager.............................................................13
TASK 4 .........................................................................................................................................14
4.1 Nature of groups and group behaviour................................................................................14
4.2 Factors that promote inhibit the development of teamwork...............................................14
4.3 Impact of technology on team functioning.........................................................................15
CONCLUSION..............................................................................................................................16
REFERENCES..............................................................................................................................16
.......................................................................................................................................................18

INTRODUCTION
In an organisation, human behaviour is very important. It is the study of behaviour of
people in a company. The behaviour is directly concerned with the production of organisation.
CAPCO is a global business and technology consultancy and it is specialized in financial
services sectors like banking insurance, finance, technology etc. It offers consultancy services to
financial industries. In this report, mentioned about the comparison between two organisational
structure and relationship among the companies structure. Sometimes, the culture of a company
impact on the performance of business (Jabari and Soleimannezhad, 2014). There are many
factors which influence the behaviour of an individual at workplace. This company uses the
different types of effective leadership styles. The company uses different types of approaches to
management in workplace. In this report also mentioned that the managers use motivational
theories to motivate employees in an organisation. In workplace of company, there are many
factors that my promote the development of teamwork.
TASK 1
1.1 Compare and contrast different companies culture and structure
The culture and structure of every organisations is from each other. Culture consists
system of norms, values and beliefs which indicates behaviour of people in a company. The
organisational structure means rules and regulations which is designed for different department
at every level. Sometimes, it is affected by size, complexities in tasks, culture, external and
internal environment. There are two companies CAPCO and Standard Chartered and their
structure is different. Standard chartered is a financial service provider company. This financial
institution operates in institutional banking, corporate, treasury services etc. Mainly
organisational structure are of three types:
 Tall hierarchical Structure- Basically this structure is used by big organisations. It
consists of several levels of hierarchy. In this, there are many managers and the role of
every manager is different, they have proper control over activities and employees. In
this, top management does not include employees in decision making process and take all
decisions it self (Gupta and Upadhyay, 2012). The communication level between
employees and top management is very poor. They do not motivate employees towards
work.

 Flat organisational structure- This structure is used by small and medium size
organisations. So, managers easily concentrate on employees. In this, communication is
good and proper among top management and employees. Managers motivated and proper
advice to employees, so that they can perform better and take better decisions.
 Matrix organisational structure- It is a combination of two and more than two
organisational structures (Baumgarten and Mulvenna, 2010). Company commonly used
this with large projects and uncertain environment where there is a need arise for
economies. In this, all employees have to report to product manager as well as functional
manger.
Organisational culture- It is a set of values, norms, customs and beliefs. It means the way in
which an organisation treat its employees, conduct business. The culture is defined in to two
parts:
 Collaborative culture- In this, company sees satisfaction level of consumers. Employees
work under this culture, they have the freedom to do work and also make positive
decisions which affects positively on productivity and growth of company. In this culture,
managers are trusting, motivating, liberal etc. They motivate and inspire employees to do
work in a proper manner. From this, the productivity of company will be enhances.
 Controlled culture- In this culture, mangers have proper control over their employees.
They create the hierarchical reporting structure and they power is on the hands of top
management. This culture makes employees un- empowered to take any decisions. It
affects on working performance of employees.
CAPCO works on flat structure and it works in dynamic and innovative culture. In this
structure, the communication is good among managers and employees (Sinha and et.al., 2017).
Top management of this company work with their employees. On the other hand STANDARD
CHARTERED works in Tall organisational structure, in this all decisions are taken by top
management and communication between employees and managers is not good or satisfactory.
1.2 Relationship among organisation's structure and culture can impact on performance
When structure and culture of organisation is good or proper then the performance of
business will be good. To improve the performance level of employees, it is necessary to
motivate them and from this the productivity and profitability of company will be increases. To
improve the performance of business, then managers have to motivate employees, to solve their