The assignment examines how Addison Lee car services leverages promotional mix theory to reach their target audience of 16-25 year olds. It delves into their key message focusing on various car services and benefits, the chosen advertising method of posters, and outlines a process for gathering customer feedback.
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MARKETING AND COMMUNICATION INTRODUCTION Marketing and communication arenecessaryinthepromotional process.Thisreportincludesabout promotional mix theory and its usage. Response of the targeted audience is given. A chosen channel is outlined andjustified.Keymessagewillbe communicated.AIDAisusedto describeaboutthepromotionalkey message.Processtocollectthe feedback is also given. Promotional mix theory- This theory contains many elements which can be used to promote the products and services of the company. Those elements can be as follows: Advertisements Personal level selling Sales promotional Sponsoring Healthy relations with public These are some elements of promotional mix which AddisonLeecarservicescanusetopromoteand communicate about their services to their targeted audience of 16-25 year old. Explaining about key message of communication- Addison Lee car services want to communicate about their provided services to the targeted audience in the market. They want to communicate with 16-25 year oldyoungstersabouttheserviceswhichtheyare providing. Company wants their audience to know about various car services and benefits which they will receive by dealing with them. They want their every customer to besatisfiedbytheirservices.Keymessageofthe communication is that the company wants their targeted audience to know about their various car services. An AddisonLeecarservicealwaysthinksaboutthe demands and satisfaction of their customers. Selection of an element from promotional mix theory- Addison Lee car services have used promotional mix theory to select the element which can promote their business among their targeted audience. The cited business has selected theadvertisementsofpromotionalmix.Theywillgive advertisement to promote their car services. Addison Lee car serviceshaddoneproperresearchtoselecttheprocess. Advertisement by making posters will surely help them. Description of targeted audience- Addison Lee car services have targetedaudienceof16-25yearold because they have more craze about cars. Theywanttotrydifferentcarsand experience them. All the persons under thesesageareinfluencedbydifferent models of cars. These youngsters want that model which will make them reputed among their friends and family. Using carsthesedaysisthesignofstatus. Targetingthisrangeofaudiencewill definitelygivethebusinessadesired response. The business had targeted the right audience because they have more craze about the cars. Outlining and justifying the chosen channel- Addison Lee car services has selected poster element of advertising in promotional mix. Poster is used to attract and gain the attention of many people towards the products and services. This tactic will definitely be useful for the cited business. Attractiveness of the poster will bring more and more youngsters towards them. Poster will communicate the desired or key message of the company to all its targeted audience. This will increase their business and revenue or income of the organisation. Addison Lee car services will be very much benefited by selecting advertisement for promoting their services between the targeted audiences. REFERENCES Books and journals Albarracin, D., Johnson, B.T. and Zanna, M.P. eds., 2014.The handbook of attitudes. Psychology Press. Fill, C. and Turnbull, S.L., 2016. Marketing communications: brands, experiences and participation. Hill, B., 2015. The importance of marketing and communication. CONCLUSION Thisreportconcludesaboutthe promotional mix theory and which element of these theories is used by the Addison Lee car services. Targeted audience of the company are described. Chosen channel is outlined and justified.AIDA marketing theoryisusedknowabouthowwill promotion and key messages will achieve objectives. Use of AIDA marketing theory in promoting and communicating key message will achieve objectives of company- Attention- Addison Lee car services had given their full attention in making their advertisement process attractive. They had used their creative mind to make the posters. Interest- The cited company have interest of targeting 16-25 year old youngster they want to promote their services among those youngsters. Desire- Addison Lee car services have desire to increase their business by 3%. Action- The cited company had done advertisement to promote and communicate their key message. Using AIDA marketing theory will definitely help the Addison Lee car services to achieve their objective. This will attract more customers towards them and will increase their business. Method to collect the feedback- Feedback should be taken by the targeted audience to know and understand about the response which they had felt by seeing the advertisement. Addison Lee car services had prepared questionnaire to know about the reaction of customer by seeing the poster. Feedback is necessary to know about their prediction is right or wrong. This will make them to do required changes in the process.