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Outsourcing Business Functions

   

Added on  2020-04-01

17 Pages2864 Words41 Views
Running head: BUSINESS RESEARCHBusiness ResearchName of the Student:Name of the University:Author’s Note:

1BUSINESS RESEARCHTable of Contents1.0 Introduction................................................................................................................................31.1 Problem Statement.................................................................................................................32.0 Project Objective.......................................................................................................................43.0 Project Scope.............................................................................................................................44.0 Literature Review......................................................................................................................44.1 Trends in Outsourcing Business Functions...........................................................................44.2 Advantage of Outsourcing Business Function......................................................................54.3 Disadvantage of Outsourcing Business Functions................................................................64.4 Proper Ways of Outsourcing Business Functionalities.........................................................74.5 Gap Opportunities..................................................................................................................74.6 Hypotheses.............................................................................................................................75.0 Research Questions....................................................................................................................85.1 Primary Question...................................................................................................................85.2 Secondary Questions.............................................................................................................86.0 Research Design and Methodology...........................................................................................96.1 Qualitative Research..............................................................................................................96.1.1 Process of Qualitative Research.....................................................................................96.1.2 Approaches to Validity and Reliability..........................................................................96.1.3 Method of Data Collection...........................................................................................10

2BUSINESS RESEARCH6.1.4 Sampling and Sample Size...........................................................................................106.1.5 Specification of Variable..............................................................................................106.2 Quantitative Research..........................................................................................................116.2.1 Quantitative Research Design Process.........................................................................116.2.2 Research Instrument.....................................................................................................116.2.3 Sample Size and Sampling...........................................................................................126.2.4 Data Analysis................................................................................................................126.2.5 Questionnaire Design....................................................................................................126.2.6 Reliability and Validity.................................................................................................137.0 Research Limitation.................................................................................................................138.0 Time Schedule.........................................................................................................................139.0 Conclusion (Expected Outcome).............................................................................................14Reference List................................................................................................................................15

3BUSINESS RESEARCH1.0 IntroductionOutsourcing business process refers to the practice of subcontracting some parts ofbusiness process of an organization to third party service provider. Outsourcing is performed forfreeing up some valuable time and resources towards concentrating on core business activities(Butler and Callahan 2014). The most frequent outsourcing business responsibilities are likepayroll, human resources, accounting, customer service, information technology and lots more.Over the few decades, various reputed business organizations have adopted the practice ofoutsourcing business functions instead for making partnership with other companies and sharingprofits with them. Outsourcing business process actually enhances the quality of the products andservices with the specialized equipment and talents of outsourcing companies. However, theparent companies can have lack of direct managerial control on the outsourcing companies,which can often hamper the standard of the products and services. This research proposal will focus on both the advantage and disadvantage ofoutsourcing business functions on business performance. In order to conduct the researchstudy specifically, the research study will select NAB (National Australia Bank) for gatheringspecific information about the research topic. The research proposal will frame effective researchquestion and apply appropriate research methodology for collecting effective researchinformation.1.1 Problem StatementOutsourcing business process facilitates in reducing the organizational cost throughoutsourcing business activities in the countries having low wage rate of employees. It can alsoenhance the quality of the organizational project through specific talent and equipment of the

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