EXECUTIVE SUMMARY In this report, a charity event is organised for Pancreatic Cancer Research UK so that they can raise funds to help those people which are not capable to afford required treatments. Along with it, this event is going to benefit students in meeting with employers and business people that will enhance their contacts to sustain a desired career and futuristic opportunities. To evaluate event primary method is used in which personal interviews are carried out. With the help of this, perception of guests and individuals related with event planning were collected. This helps in analysing the success rate of the event. Other than that, some skills and capabilitiesarementionedwhichareessentialwhileorganisinganevent.Withoutthese capabilities and skills, an event will results into failure and purpose of organising charity event will be disrupted.
Table of Contents INTRODUCTION..........................................................................................................................2 SECTION A- EVENT EVALUATION..........................................................................................3 Evaluation methods and tools used for evaluation process.........................................................3 Interpretation of results and analysis of event performance against set objectives....................5 SECTION B- REFLECTIVE REPORT.........................................................................................7 Critical reflection on teamwork and your individual contribution to the team...........................7 Consideration of skills and attributes required for this activity..................................................9 CONCLUSION..............................................................................................................................10 RECOMMENDATIONS...............................................................................................................10 REFERENCES..............................................................................................................................11 1
INTRODUCTION Background to the original event concept Event organising is an application of event management in which large scale events like conferences, weddings, ceremonies, meetings, festivals and seminars are created. It includes study of brand, identification of target audience, formulation of event concept, coordination of technical aspects etc. The procedure associated with planning and coordinating event is specified as event planning(Aghekyan, Kim and Marshall, 2012). This assignment is based on Pancreatic Cancer UK which is a not-for-profit charity organisation headquartered in Hampshire, UK. Organisation was founded in 2010 and majorly focuses on health policy, cancer research and pancreatic cancer. Main concept behind this event is to raise awareness and support charity organisation so that high funds can be raised which will be used in the treatment of patients facing pancreatic cancer and similar diseases. The event objectives Providing opportunity to students so that good relation with potential employers and business peoples will be formed which will benefit them in their career and future growth. Raising awareness about Pancreatic cancer research UK charity organisation and health disease. Raising 100£ donations for charity purpose. The charity clients Charity clients for this event will be university students studying in 1st, 2ndand 3rdyear form business faculty. Other clients will be business personnels and employers of other participating organisation. A brief summary of what happened at the event This isa social networking event which will benefits the participating students in meeting employers of different organisations along with building advantageous relationships and contacts which will help students in future growth. Along with it, this event will allow individuals to know about aims and working of Pancreatic Cancer UK in a detailed manner. Target audience for this event will be university students of business faculty which studies hospitality management or events. This is because event organiser has planned to work with those mentors which are specifically from event or hospitality management. Event is going to be 2
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organised at Moxy London Excel on 6thmarch, 2019. Brand colour associated with venue is purple due to which it will be perfect for the event which is carried out for charity organisation. The funds which will be raised will be used in treating patients suffering from pancreatic cancer and other diseases related with pancreas. SECTION A- EVENT EVALUATION Evaluation methods and tools used for evaluation process Event evaluation is defined as an activity which assists in identifying and measuring the extent to which aparticular event issucceeded in attaining itsobjectives. Itisa vital management function which helps in collecting information and feedbacks that results in improvement of processes and attainment of goals. Evaluation is carried out when a policy or plan has to formulate or a decision is required to be taken(Armstrong and Taylor, 2014). For event which is organised to raise awareness about pancreatic cancer and Pancreatic Cancer UK charity organisation, all the required data and information is collected with the help of primary data collection method. Primary data is fresh and raw data which hasn't been published in any book or journal before. For the purpose of collecting primary data, personal interviews are carried out in which opinion and perception of individuals about organised event were collected. This data will be specifically collected so that appropriate evaluation of event can be carried out(Cugola and Margara,2012). It will helps in acknowledging the success rate of event which was organised to raise funds for charity purpose. Beside this, event will be evaluated in accordance with the information of students which were successful in communicating and building relation with business persons and employers. Approach followed to evaluate event In general there are two approaches to evaluate an event i.e. qualitative and quantitative approach. In quantitative approach, all the collected data can be counted and quantified. Here data is collected with the helps of number and statistical tests. In qualitative approach, gathered data is non numerical and collected so that depth analysis will be carried out. Mixed approach includes combination of both kinds of approaches. It will helps in balancing data collection and in-depth analysis of an event. For this event, qualitative approach is used to collect data as it helps in gathering contextual information due to which all required facts can be explained in a proper manner(Forsyth, Jolliffe and Stevens, 2013). 3
Evaluation tool and resources required for evaluation process To evaluate the event which is organised to raise funds so that donations can be given to Pancreatic Cancer Research UK, evaluation tool which is used is Evaluation compass. This tool will helps in assessing event against different dimensions which are specified below: Planning:This organised event was appropriately planned and all important aspects were given considerations. Objectives to organise this event were clearly explained and an appropriate budget was formulated so that the expenses and costs can be managed in a desired manner. To schedule the activities in a proper manner, a Gantt chart was also developed. Unintended consequence during this event is differences in opinions of mentors which were managing work for this event. Mismanagement of funds have also faced in some situations(Hafeez and et. al., 2016). Risk:Major risk associated with this specific event is over-stress to mentors and subordinates. If event was not properly managed, then event organiser may have faced loss of finance and reputation. In case of Pancreatic Cancer organisation, expected funds will not be collected due to which purpose of event haven't been achieved. 4
Sustainability:Event was sustainable as it was organised to raise money so that people suffering form life threatening disease i.e. pancreatic cancer can begiven proper treatment. By collecting more than 100£, this event has proved its sustainability. Design:Event was designed in a proper manner and all the activities were carried out in a systematic way. Attendees were given facility to buy tickets by both online and offline mode according to their comfortableness(Jolliffe, Ritter and Stevens, 2012). Cashless donations were also promoted so that attendees can freely donate amount. To avoid over crowd, map have been placed at different locations. But shortage of funds have resulted in poor arrangements at some stalls, due to which customers were not satisfied with venue location. Marketing:To advertise about this event, social media was used along with pamphlets and newspaper advertisements. Due to this large number of people gets to know about the event within shorter time period. Marketing through these methods resulted as a big success as large number of attendees attend event. The team:To organise event in a successful manner, individuals form event and hospitalitymanagementareselectedsothattheycanappropriatelyassiststheir supervisors and mentors and all work can be carried out in efficiently manner. Due to this, the all work during event was carried out in an organised way and desired results were achieved(Lam and Chen, 2012). Interpretation of results and analysis of event performance against set objectives Event finances Event finances are projection of expenditure and income that will be incurred by an event in accordance with formulated plan and gathered information. Finances for this charity event can be analyses by analysing the difference between expected expenditure and actual expenditure (Kap and Wingate, 2012). For this event, expected expenditure was 10,000£ but actual expenditure was 9,500£. The amount of donations collected was around 50,000£. Profit earned during this event is of 45,000£. Invested amount= 10,000£ Actual expenditure= 9,500 £ Charity amount collected= 50,000£ Net profit= 45,000£ 5
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ROI= Net profit/ Investment * 100% = 45,000/10,000*100 = 450% This shows that the charity event was a huge success and collected more than expected funds. Event performance against each objective Key objectiveEvent performance Giving opportunity to students to build good relation with potential employers and business peoples As event was attended by large number ofattendeeswhichincludebusiness persons, employers and students. This objective was achieved. Raising awareness regarding Pancreatic cancer charity organisation Bannersandboardsrelatedwith awarenessforPancreaticcancerand organisation supporting these patients helps individuals in understanding aim ofPancreaticCancerResearch organisation. Raising100£donationsforcharity purpose Total donation collected through this charity event is 50,000£ which denotes the achievement of objective. Analyse overall performance of team and stakeholders feedback Overall performance of teamduring this event was appreciable as all the work was carried out in a proper and systematic manner. Some issues were faced due to shortage of budget but later own with the help of appropriate budget formulation, all the finances and expenses have been managed accordingly. To manage work in an efficient manner, team were given proper training and orientation sessions which helps them in understanding how to plan a event by optimal utilization of resources. Due to this, all the available resources were used by team members in a proper and advantageous manner(Kirkpatrick and Kirkpatrick, 2016). Overall feedback response from stakeholders was positive as they were averagely satisfied with the activities carried out during event. Different stakeholders for this event were guests, team 6
members of event agency, suppliers etc. Their feedback were collected with the help of personal interview where different questions related to event were asked to them. On the basis of responses, it is analysed that more than half number of stakeholders were satisfied with the activities carried out during event. SECTION B- REFLECTIVE REPORT Critical reflection on teamwork and your individual contribution to the team Critical reflection on teamwork This charity event is carried out to raise awareness about Pancreatic Cancer Research organisation and collection of fund for charity purpose. I believe that this achievement would not have been possible without the organised and systematic work which is carried out by team members. According to my observation, due to involvement of skilled and capable individuals different alternative for a single problem were given. This has resulted in choosing best solution for faced problem. I feel that due to appropriate training given to team members, stress and pressure were shared and all the event became successful. I have assists other team members in preparing a time schedule which helps them in understanding the amount of time they can invest in a particular activity but still time mismanagement was faced. I believed that this was due to lack of proper guidance and direction to team members. Mentors were not paying attention towards the issues faced by teammates due to which quality of their work deteriorates. I also feel lack of professionalism during teamwork as every team member were trying to perform their work on an individual basis. Feedback generated with the opinion of team members assists me in understanding the issues and problems that can acts as a barrier in the success of event. I help team members in resolving them due to which all the activities performed by team members were carried out in an appropriate manner. Critical reflection on my performance To critically reflect performance of an individual, kolb's learning cycle is a good model which can be implemented to achieve desired outcomes. This model treats reflection as internal part of learning and evaluating own performance. It include different aspects which are stated below: Experience:Myexperiencewhileplanningthischarityeventhashelpedmein enhancing my overall skills to organise and manage events. My colleagues considered me 7
as a hard worker as I posses capabilities to deliver best performance in difficult and changing situations. It was a big event but I have performed every allotted task in an efficient manner without showing any sign of stress in my behaviour. Observation and reflection:As I possess good organisational and communicational skills, I have observed each and every activity in a proper manner. I make sure I must communicatewitheveryconcernedteammatebeforetakinganydecisionsothat appropriate decisions can be taken within right time. To organise time, I have divided by activities and operations into small sections along with specifying time for particular activity so that all work can be managed in a timely manner. I feel that my work ethics are high due to which I am well suited for coordinating work and assisting other team members. But I faces issues in solving grievances of teammates due to conflicts of ideas and thoughts. As I am new in this field, I also lacks experience in multitasking due to which in some situations I feel difficult to manage activities that were colliding with each other. Development of ideas:Without developing ideas and new concepts, it is not possible to organise an event which will gain wide appreciation. Before start working on this event, I conduct a proper research about Pancreatic Cancer Charity organisation and their aims and objectives. This helps me in designing strategies and theme according to the purpose of charity event. To manage funds I have calculated ROI so that money can be spend in a manageable manner. To popularise charity organisation I have prepared large banners and boardings. Testing ideas in practices:Carrying out research benefits in understanding how much amountIneedtoinvestfor differentactivities. Calculationof ROIhelpsme in impressing sponsors and investors to invest in this event. Idea of preparing big banner and boarding was also successful as attendees contribute large amount of donation. According to peer review feedback Mycontributionto team work Mycontributionto event delivery AreasinwhichI excels Areaswhere improvementis required I posses great strategic ideasandperform I was given charge toOn-sitedelivery,Professionalismand 8
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work in an organised mannerwhichhelps teaminperforming work systematically. raise fundsfundraisingcommunication skills Ipossesgood leadershipskillsthat assists me in guiding team properly. AsIhavegood leadershipskills,I raises desired amount of funds. Effectiveleadership skills Notingspecificto mention I am calm and efficient duetowhichI understandtheissues faced by team mates in a proper manner and provideadvantageous situations. I reach out to different peopleand organisationtoraise funds. Negotiation, marketing and fund-raising Timemanagement skills Consideration of skills and attributes required for this activity Skills and attributed required for event production Inmyopiniontomanageaneventappropriately,goodinterpersonalskills,time management and communication skills are required. A person is required to be flexible and energetic so that desired outcomes can be achieved in changing situations. It is essential for an event manager to be innovative and creative so that wide attention from guests can be received which will helps in career and future growth. Skills and attribute I have I posses good communication and time management skills due to which I am capable to accomplish work within specific time period. Skills and attribute I developed I lacks flexibility and versatility due to lack of experience in this field. I have learned to be more flexible and versatile so that I can manage multitasking in an efficient manner. BasisResponse 9
Handling of stressful situationIremaincalmanddivideworkinsmall different sections Likes while working as a teamAll team-members were skilled and listened my orders sincerely Greatest strengthMy strong leadership skills Biggest weaknessI lacks multitasking Suggestions that implemented successfullyMy suggestion of preparing big banner and hoardings contributes a lot in the success of event Challenges faced during eventShortage of budget. To overcome it loan from bank was taken CONCLUSION From above mentioned report, it is concluded that to organise an event properly, it is important to understand its objective and purpose. Along with it, funds and time should be managed properly. To work in an efficient manner, appropriate training must be given to team members so that they don't face difficulties while performing their activities. To manage work properly, effective skills and capabilities are needed. These skills will enhance the working productivity of an individual which assists in achieving desired career growth. RECOMMENDATIONS Ways to improve evaluation results for next time Whilemanagingthisevent,shortageoffundwasfaced.Toovercomeit,more sponsorship and investment can be attained by appropriate event planning. To eliminateideologicaldifferences, regular meetingsshould be conducted where required discussions can be carried out. Mobilizing network will helps in resolving issues that take place due to shortage of raw materials and resources. 10
Ways to improve ourself contribution To improve my contribution within an event, I require to negotiate more with vendors so that resources can be purchased in less amount and finances for event can be maintained. I need to manage stressful situation in a simple manner so that my team will feel motivatedwhileperformingtheirwork.Thiswillenhancestheoverallworking productivity and contribution during an event. By adopting versatility, I will be capable to perform a single task by several methods due to which best alternative can be chosen that will be advantageous while organising event. REFERENCES Books and Journals Aghekyan, M., Kim, D. E. and Marshall, S., 2012. Is the Student Fashion Show Delivering All It Can?.International Journal of Sales, Retailing and Marketing.1(3). pp.103-110. Armstrong, M. and Taylor, S., 2014.Armstrong's handbook of human resource management practice. Kogan Page Publishers. Cugola, G. and Margara, A., 2012. Complex event processing with T-REX.Journal of Systems and Software.85(8). pp.1709-1728. Forsyth, I., Jolliffe, A. and Stevens, D., 2013.Evaluating a course. Routledge. Hafeez, S. and et. al., 2016. Prospective study delivering simultaneous integrated high-dose tumor boost (≤ 70 Gy) with image guided adaptive radiation therapy for radical treatmentoflocalizedmuscle-invasivebladdercancer.InternationalJournalof Radiation Oncology* Biology* Physics.94(5). pp.1022-1030. Jolliffe, A., Ritter, J. and Stevens, D., 2012.The online learning handbook: Developing and using web-based learning. Routledge. Kapp, K. M. and Wingate, L., 2012. Designing, Marketing, and Delivering an Effective Webinar: Guidelines Based on Research and Practice.Journal of Applied Learning Technology.2(3). Kirkpatrick, J. D. and Kirkpatrick, W. K., 2016.Kirkpatrick's four levels of training evaluation. Association for Talent Development. Lam, W. and Chen, Z., 2012. When I put on my service mask: Determinants and outcomes of emotional labor among hotel service providers according to affective event theory. International Journal of Hospitality Management.31(1). pp.3-11. Masterman, G., 2014.Strategic sports event management. Routledge. McLaughlin and et. al., 2012. Evaluation of two doses of ceftiofur crystalline free acid sterile suspension for treatment of metritis in lactating dairy cows.Journal of dairy science. 95(8). pp.4363-4371. Mukhopadhyay, S., Eichenwald, E. C. and Puopolo, K. M., 2013. Neonatal early-onset sepsis evaluations among well-appearing infants: projected impact of changes in CDC GBS guidelines.Journal of Perinatology.33(3). p.198. Pérez-López, D. and Contero, M., 2013. Delivering educational multimedia contents through an augmented reality application: A case study on its impact on knowledge acquisition and retention.Turkish Online Journal of Educational Technology-TOJET.12(4). pp.19-28. 11