(PDF) Business Administration Assignment Solution
Added on 2020-11-12
13 Pages3991 Words285 Views
BUSINESSADMINISTRATION
Table of ContentsMAIN BODY...................................................................................................................................11.1 Problem-solving techniques..................................................................................................11.2 Organizational constraints.....................................................................................................11.3 Role of stakeholders in problem-solving..............................................................................21.4 Steps in decision-making process.........................................................................................21.5 Recommendations and implementation of decision to solve business problems ................32.1 Continuous improvement with its purpose and benefits.......................................................32.2 Models or techniques of continuous improvement...............................................................42.3 Scope and scale of a problem................................................................................................42.4 Importance of feedback from customers and other stakeholders in continuousimprovement...............................................................................................................................53.1 Nature, likely cause and implication of problem..................................................................53.2 Scope and scale of problem...................................................................................................53.3 Possible course of action that can be taken in response to a problem...................................63.4 Evidence to justify the approach to problem solving............................................................63.5 A plan and success criteria that are appropriate to the nature and scale of a problem..........63.6 Obtain approval to implement solution to a problem............................................................73.7 Action to resolve or mitigate a problem................................................................................73.8 Evaluation of the degree of success and scale of implications of a solved problems...........74.1 Identify the nature, scope and scale of possible contributions to continuous improvementactivities .....................................................................................................................................14. 2 Measure changes achieved against baseline data.................................................................14. 3 Calculate performance measures relating to cost, quality and data ....................................14 .4 Justify the case for adopting improvements identify with evidence ...................................24. 5 Develop standard operating procedures and resources plans that are capable ofimplementing agreed changed.....................................................................................................2CONCLUSION................................................................................................................................2REFERENCES................................................................................................................................4
INTRODUCTIONBusiness administration is the process of managing the business operations of anorganisation by organizing people, utilizing resources and implementing various decisions forachieving the organizational goals. The administration process involves six functions viz.Planning, organizing, staffing, directing, budgeting and controlling. It is an universal process andfollowed in every organization irrespective of its industry, size of operation, country of originetc. This report covers problem-solving techniques, role of share-holders in problem-solving,decision-making process, importance of feedback, scope and scale of problem, courses of actionto resolve, organizational and legal constraints in problem-solving, recommendations to solvebusiness problems and approach to problem-solving.MAIN BODY1.1 Problem-solving techniquesProblem-solving techniques are used to solve the organizational problems. The problemsneeds to be addressed and solve as quickly as possible so that business activities can be carriedout effectively.There are many problem-solving techniques. Some of the techniques are as follows: Risk analysis: It is a method of problem solving in which the potential risks are analysed.This tool is used to manage the potential risks to reduce the impact on business activities.This will include vast information about the risks. Cause and Effect Analysis: Under this technique, the causes and effects of the problemare identified to form a connection between the reasons for which the problem occurredand the effects of the problem (Raimi and Fadipe, 2013).1.2 Organizational and legal constraintsSize: The size of the organization could be a constraint in problem solving because largeorganisations will require more time in solving the problems. Interdependence: The organisational departments are interdependent on each other. Theproblem in one department will cause difficulties in the activities of another department. Legal constraints
Industry specified regulation: The requirements of industry specified laws such aslicense, labour laws, employment laws etc. could be a hurdle in solving the problems.The company has to solve the problems by considering legal requirements. Policy and procedure: The members of the organization have to act according to thepolicies and procedures of the company. Therefore, the problem will be solved accordingto the policies which could be a long process. 1.3 Role of stakeholders in problem-solvingThe stakeholders influence the company to a great extent. The role of variousstakeholders such as employees, investors, customers, government, suppliers etc. in problemsolving is major and help the company to solve the problem quickly. Stakeholders can providetheir views on the subject matter. They can give suggestions in solving financial, regulatory andother matters. Also the engagement of stakeholders in problem-solving process can help thecompany to identify the issues which are not risky at present but may harm the company aftersome years such problems may be non-financial problems. The stakeholders can help inestablishing an effective problem-solving plan and process so that company could be saved fromlosses (Chang and Huang, 2013).1.4 Steps in business decision-making process1.Identify the decision: The first step is to analyse and address the problem. After this, thenature of the decision will be defined. 2.Gather information relevant: The information for forming a decision will be gathered.The information must be gathered from authentic sources, the sources could be bothexternal and internal. 3.Identify alternatives: A decision must have alternatives to it. Imagination or new/oldinformation can be used to form alternatives. Alternatives increases the chances ofmaking an appropriate decision. 4.Selecting the best alternatives: The best alternatives is chosen for the organization. Acombination of alternatives can be chosen in case of not getting an appropriatealternative. 5.Take action: In this step, a plan will be prepared by the support from employees andexternal parties. The resources to be used for implementation will be identified. The planshould be as such which can be executed properly (Forsgren and Johanson, 2014).
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