(Solved) Business Management Assignment
Added on -2020-11-23
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BUSINESSADMINISTRATION
Table of ContentsINTRODUCTION...........................................................................................................................4TASK 1............................................................................................................................................41.1: Explain the use of different problem-solving techniques................................................41.2: Explain the organisational and legal constraints relating to problem-solving................51.3: Describe the role of stakeholders in problem-solving.....................................................51.4: Describe the steps in the business decision-making process...........................................61.5: Analyse the implications of adopting recommendations and implementing decisions tosolve business problems.........................................................................................................6TASK 2............................................................................................................................................72.1: Describe the purpose and benefits of continuous improvement......................................72.2: Analyse the features, use and constraints of different continuous improvement techniquesand models..............................................................................................................................72.3: Evaluate the scope and scale of a problem......................................................................82.4: Explain the importance of feedback from customers and other stakeholders in continuousimprovement...........................................................................................................................8TASK 3............................................................................................................................................83.1: Identify the nature, likely cause and implications of a problem....................................83.2: Evaluate the scope and scale of a problem......................................................................93.3: Analyse the possible courses of action that can be taken in response to a problem.......93.4: Use evidence to justify the approach to problem-solving...............................................93.5: Develop a plan and success criteria that are appropriate to the nature and scale of aproblem.................................................................................................................................103.6: Obtain approval to implement a solution to a problem.................................................103.7: Take action to resolve or mitigate a problem................................................................103.8: Evaluate the degree of success and scale of the implications of a solved problem......11TASK 4..........................................................................................................................................11
4.1: Identify the nature, scope and scale of possible contributions to continuous improvementactivities................................................................................................................................114.2: Measure changes achieved against existing baseline data............................................124.3: Calculate performance measures relating to cost, quality and delivery........................124.4: Justify the case for adopting improvements identified with evidence..........................124.5: Develop standard operating procedures and resource plans that are capable ofimplementing agreed changes..............................................................................................12CONCLUSION..............................................................................................................................13REFERENCES..............................................................................................................................14Books and Journals........................................................................................................................14
INTRODUCTIONBusiness administration refers to the management of an organisation which includes allaspects of managing and supervising of operations and activities performed by the organisation.Business administration is essential for overseeing the performance of the various operations ofdifferent departments in order to improve them if needed. This report will discuss the use ofvarious problem-solving techniques, role of stakeholders, steps in decision-making process of thebusiness along with the purpose and benefits of continuous improvement. Further this report willdiscuss features, use and constraints of different continuous improvement methods with thescope and scale of a problem and importance of feedback. Also calculation of performancemeasures relating to cost, quality and delivery, justification and evidence of the case for adoptingimprovements along with the standard operating procedures and resource plans which can beused for implementing the agreed changes will be discussed.TASK 11.1: Explain the use of different problem-solving techniquesProblem solving technique are used for determining the solutions of the problems whichare faced by the organisations while performing their operations and activities. There are varioustypes of problem solving techniques which are used by the organisations such asabstraction,analogy, brainstorming, hypothesis testing, root cause analysis, trial-and-error etc.Abstraction: It state states that management needs to solve the problem practically beforeusing it for real system.Analogy: It refers to use of a particular solution for solving the analogous problems.Brainstorming: It suggest a pool of ideas or ideas from a large number of people fordetermining the solution.Hypothesis testing: It is used for estimating the possible solutions of the problems alongwith the proof for estimating.Root cause analysis: It is used for eliminating the root cause of the problem by analysingit thoroughly.Trial-and-error: It is used for testing the possible solutions until the problem is solved.4
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