People Management in Organizations: HR Strategies and Policies of TESCO and Sainsbury

This report discusses the concept of people management in organizations, the role of HR in meeting employee needs, and the HR strategies and policies of TESCO and Sainsbury. It highlights the importance of effective people management in increasing productivity and achieving organizational goals.

PEOPLE MANGEMENT

TABLE OF CONTENTS
INTRODUCTION...........................................................................................................................3
MAIN BODY...................................................................................................................................3
SECTION-1.....................................................................................................................................3
Understanding the concept of people management in organization............................................3
Role of HR in meeting the needs of employees in organizations and relation among HR and
people management.....................................................................................................................4
Analysing the HR policies and strategies for developing coherent approaches in TESCO and
Sainsbury'.....................................................................................................................................5
Evaluating the importance of people management......................................................................6
Discussion over the HR strategies and policies of TESCO and Sainsbury.................................7
SECTION-2.....................................................................................................................................8
Reflection of People Management-.............................................................................................8
CONCLUSION..............................................................................................................................10
REFERENCES..............................................................................................................................11

INTRODUCTION
People management refers to the concept of managing employees in organization. In an
organization there are large number of people involved all of these people are possessed with the
different set of thinking. As a result, at a certain point of time there is a threat of conflicts among
the members in the organizations (Singh, S.K., 2018). The current study revolves around the
concept of people management in the organization. Also, the major role of HR in order to
develop the coherent approach to ensure people management in the organization will be
described in the report. The comparison among the TESCO and Sainsbury will be made in the
report within highlighting the adopted approaches of HR department. Lastly, the report will show
the reflection in terms of performing people management.
MAIN BODY
SECTION-1
Understanding the concept of people management in organization
People management has been determined as the part of human resource management that
is concerned with the process of acquisition, optimizing & retaining of talent in the organization.
It involves, motivation, guidance, direction and training towards employees. It is highly
mandatory to full-fill the needs of employees in organization as it provides the direct impact over
the productivity rate of the employees. Therefore, the concept of people management has been
performed in organization in order to increase the productivity rate of the employees. Human
Relation theory reveals that, attitude towards employees, management of relation among the
employees and the type of leadership style that has been adopted in organization plays vital role
in assuring higher success to the organization. Thus, the concept of people management is
aligned with this theory managing human relation in organization leads to impact the work
procedure of employees. As a result, organization becomes able to achieve their final goals and
objectives (Leroy and et.al., 2018). TESCO and Sainsbury are the leading firm in retail sectors
both the firms are on a high competition note. It has been found from various studies that, both
the firms has adopted the concept of people management in organization in order to ensure the
values and motivation towards employees. So, the success can be assured in the company. The
another sections of the report are aligned with the description of the scenario of people
management in TESCO and Sainsbury.

Role of HR in meeting the needs of employees in organizations and relation among HR and
people management
The HR department perform various role in organization and all of this role leads to make
direct and indirect contribution in the people management. Thus, there is a link establish among
the HR department and people management in the organization. The major role of the HR is to
analyse the needs of people in organization and assuring them satisfaction. So, the people in the
organization can feel sense of belongingness. Maslow's hierarchy Theory of motivation has
been used by TESCO & Sainsbury in order to analyse the needs and desires of the employees.
This theory is consists of different types of needs of employees. Also, this theory depicts the
relation among the HR and people management.
Physiological needs- This needs refers to the basic needs of the employees that consist assuring
them food, shelter, home and so on mandatory things. These needs are comprised with the
mandatory needs of the employees (Sokół and Figurska, 2021). HR department of TESCO is
assuring this needs to their employees by providing them job security and incentives. On the
other hand, In Sainsbury this needs of the employees are taken in consideration by assuring them
salary on time.
Safety needs- This needs refers to assuring the safety to the employees and creating the sense of
comfort in them. It has been found from various studies that, in order to assure people
management in the organization (Fallatah and Syed, 2018). TESCO and Sainsbury both the firm
has adopted the effective leadership style in organization so, the employees can openly share
their doubt.
Social needs- This need refers to belongingness in the organization. Apart from work, employees
has a desire in order to interact with their mates. Thus, companies organizes the get-together in
for the employees so, they can feel as they are the part of the organization.
Esteem needs- It is concerned with the desire of getting reputation and achievement in the
organization. HR department plays vital role in creating this spirit in employees and assures
achievement to them. The training session has been designed for the employees in order to
enhance their strength and enabling them to achieve higher goals.
self-actualization needs- This needs automatically gets full-filled when all the above needs has
been completed. Thus, this is the last stage of need that is comprised with the numerous needs.

The above mention needs clearly depicts the relation among the HR department and
people management in the organization. All the needs are comprised with managing employees
in the organization. Also, while analysation it has been found that, TESCO has the effective
strategy in order to assure the physiological needs to the employees. In another context both the
firms are almost same (Stone, Cox and Gavin, 2020). However, in order to ensure basic needs to
the employees the TESCO is providing a keen focus over performing extra elements.
Analysing the HR policies and strategies for developing coherent approaches in TESCO and
Sainsbury'
Coherent approaches refers to the logical and systematic approach that has been taken in
consideration in order to implement strategic actions. HR department in the organization leads to
develop and adopt coherent approaches in order to perform the concept of people management in
the organization (Punthung and et.al., 2021). If the employees in organization feels demotivated
then it leads to disturb the working procedure of organization. In order to understand this concept
with clearance, here is the description of the coherent approaches that has been performed by HR
for people management. Also, adoption of these approaches in TESCO and Sainsbury will be
highlighted.
Performance management- This approach refers to managing the work of employees in
organization. The line managers evaluates and monitors the working procedure of the employees
and on the basis of that the action has been taken in order to improve the working procedure. It is
important aspect in people management as effective working procedure ensures success to the
organization and effective working procedure in organization can be assured within managing
the employees in organizations (Ahmad Azmy, 2018). HR department of the TESCO has given
the accountability to head of each department in order to evaluate the performance of the
employees. On the other hand in Sainsbury's HR department itself gets interacted with the head
of the department and employees as well.
Training session- It refers to providing training to employees so, their working efficiency can be
increased. Goal setting theory has analysed that, the performance of the employees has to be
shaped in such manner that leads to achieve goal. In similar manner HR department provides the
keen focus over assuring the training to employees. So, their abilities can be shaped towards
achieving goal. TESCO and Sainsbury has adopted the on-the job and off-the training method.
However, TESCO is organizing the training discussion programmes for the employees as well.

Workforce planning- This has been considered as one of the major aspect in people
management. The starting of people management has been done from acquisition of workforce in
the organization. Recruiting and selecting are the major elements for creating the effective
workforce in the organization (El Sayad, 2022). TESCO has adopted the online recruiting policy
and for selection several interviews has been taken. While, Sainsbury performed the online
assessment in recruiting and then, selection process has been performed. Ensuring effective
workforce in the organization enables the company in terms of managing the employees in
organization.
Benefits and compensation and other source of motivation- The coherent approach of HR in
context of people management includes these aspects. Expectancy theory in concerned with the
belief that an individual behave in a certain or particular way due to the level of motivation has
been ensured to them. In same manner, HR department had a belief that assuring motivation to
employees leads to shape their behaviour towards the organization and makes them goal oriented
Thus, benefits, rewards, compensation, appreciation and so on elements has been performed by
the organization in order to increase the morals and values of the employees (Sarmanova, 2018).
TESCO organized the reward programmes for employees and appreciation has been given to the
employees. Also, Benefits and compensation has been given to employees. Sainsbury announce
compensation on the completion of target by the employees. The benefits and appreciation has
been given to the employees on their effective work performance in Sainsbury.
Evaluating the importance of people management
People management has been determined as the ways in which the people in the
organization can be managed in effective manner. An organization is said to be successful only
when the management of the employees in organization has been performed in effective manner.
As this assures the development of employees from all aspects. Furthermore, it helps in
achieving the higher goals and success in the organization. People management helps in creating
effective workforce in the organization, retaining workforce, ensuring talent to workforce. It is
important to select the effective workforce so, the talented employees can be selected for
organization (Peltonen and Vaara, 2018). Furthermore, people management leads to sustain and
retain employees in organization. Only selecting the workforce is not enough sustaining and
retaining employee plays vital role in concept of people management. Therefore, it is important
to full-fill the needs of employees so, the working productivity of employees can increased.

People management is linked with the success of organization as adopting effective approaches
of people management results in assuring effective base of humans in organization. As a result,
the talented employees performs their task in effective manner.
This further result in achieving the desired goals and objectives of the firm. TESCO PLC
is ensuring its effective services in the market. Effective people management in the company is
one of the major reason behind the performance of the firm. On the other hand, Sainsbury which
is competitor of TESCO has also approached the HR approaches in terms of performing concept
of people management. However, TESCO makes keen observation over developing their
employees within understanding employees. As a result, the company is achieving higher rate of
growth and success.
Discussion over the HR strategies and policies of TESCO and Sainsbury
It has been found from various studies that, In TESCO there are about 476,000
employees have been working while in Sainsbury 161,100 employees are assuring their
contribution. This clearly depicts that, TESCO has the effective strategies of managing and full-
filling the needs of employees in organization. However, Sainsbury still require to adopt more
effective human resource strategies so, the retention of workers can be ensured in organization.
Often for implementing the workforce planning, HR department in TESCO has selected the mass
media and advertisement has been given. On the other hand, Sainsbury uses their official
websites in order to call the applicants. TESCO is full-filling all the needs of employees that has
been determined under Maslow's theory (Human resource management at Tesco and
Sainsbury's, 2020). Whereas, Sainsbury needs to make focus over the certain areas for full-filling
the needs of employees. Furthermore, TESCO assures the opportunities to employees in order to
become part of decision-making. Thus, it clearly states that, TESCO has developed effective HR
strategies and policies in terms of performing people management in organization. Sainsbury still
needs to adopt more effective approaches. So, effective management of the employees can be
ensured in organization.

SECTION-2
Reflection of People Management-
People management is the term which enables the organization in managing the human resources
and ensuring about the needs and requirements of the employees for their working of the job in
the organisation. The people management is majorly about paying attention and taking care of
the employees at the workplace that is looking for their well-being, helping them in overcoming
their problems and motivating them for contributing their best for the company for achieving the
goals and objectives of the company (Shantz and Dempsey-Brench, 2021). This includes the
formal responsibilities such as hiring, training and development of the employees, evaluating the
employees’ as well as maintaining disciplines among the employees of the company. It is very
important for the organization as it allows in increasing the productivity, effective
communication as well as lowering the employee turnover.
People management and team working ability helps me in effective management of the
employees in the organization. As effective people management and good team working ability
has direct impact on the success of the organization.
Description- The people management has enabled me to understand the concept and importance
of the team working ability at a workplace. People management helps me in my business as it
enables me to manage the employees of the company in an effective way so that the employees
can perform better and it increases the productivity level of the company. As I have good
communication skill which helps me in directing the employees in the right direction towards the
goals and objectives (Vesa, 2020).
Feelings- Using effective people management and having team working ability has made me feel
that this helps in achieving the goals and objectives of the organization effectively and
efficiently. They provide positive results to the company by which I have felt much satisfied.
Evaluation- The people management helped me in the crucial situations in handling them in the
organizations. As when the results of the company has faced a downward fall then using
effective people management helped in managing the employees in better way by understanding
their needs for performing effectively and this helped me in increasing the performance of the
overall organization. While managing the people in the organization I faced issues because it is
much strategic management in the organization.

Analysis- People management has been proved effectively for me as it provided positive results
to my business. As when I used this in my organization it increased the productivity level of the
business because it involves motivating the employees which directly impacts the performance
of the company.
Conclusion- By using the People management strategy it can be concluded that it has been
proved effectively in my business. As it helps the business in many ways such as it increases the
productivity level of the overall organization by motivating the employees for giving their best
for the company.
Action Plan- The people management and team work ability will help me in my business for
making position in the market. As it is very important for every business to make the team work
effective by which the company can achieve its goals and objectives. This ability will help me in
the business as well as in my everyday life.
Tuckman’s stages of team development-
Forming- This stage of the team development model helped me in understanding the skills,
background and interests of the employees. Forming stage used in my business enabled me to
discuss the project goals, roles of every employee and the rules and regulations so that the
employees can be developed for working in a team (George, 2020). Using this stage of model I
organized a meeting in the company for making understand the roles and responsibilities for their
role so that no confusion is created for their work or tasks it has helped me in making the
employees in the right direction for achieving the goals and objectives of the organization.
Storming- At this stage, the employees have egos for showing themselves in the team which can
affect the working of the employee. At this stage of team working development I faced
challenges because at this stage, the leadership skills are much strongly required and by applying
them effectively. The employees of the company may disagree for completing the tasks or roles
given for them. Team development process this stage found somewhat challenging for me.
Norming- The team working ability is very important for the every leader or manager. The team
must be developed for the common goal for achieving overall organizational goals. It is
important to address the disagreements and conflicts of the employees in the organization for the
smooth running and for the success of the organization. Effective communication skills helped
me in addressing the problems and issues of the employees by paying attention on the individual
employee of the company.

Performing- The performing stage of this theory focuses on creation of the supportive team by
which the employees feel more confident. Using this stage helped me in creating the effective
team and managing the people in the organization effectively (Nikolaus, 2019). By creating
effective team, the individual member of the team can understand the strengths and weaknesses
of each other and become much familiar with each other that they help their team workers
whenever it is needed. This helped me in my business as it has created the supportive team which
motivates the employees as well as their morale is increased.
Adjourning- This stage states that team is made for the particular project and when the project is
ended the team made gets disband. At this stage, the team workers may feel sad and unmotivated
as their team is coming to an end (Thompson, 2019). For fostering the closure and excitement of
the employees of the accomplishments of the teams, I had planned celebration for the team to
made them feel motivate and celebrate their achievements. I had also rewarded the whole team
for performing their best for achieving the goals. By this, the employees works more effectively
in the future as well as in the teams as well.
CONCLUSION
From the above report it has been concluded that, People management has been
considered as crucial element for ensuring the motivation towards employees. Also, this leads to
make effective contribution in creating smooth work procedure in organization. Furthermore,
report has elucidates that, HR department plays vital role in managing people. Conflicts and
issues of employees has been solved by HR department. Moreover, report has highlighted the
required comparison among two organizations. Report has deprived the final conclusion and that
is, effective people management leads to assure the growth and success to the organizations.
Lastly, the report has highlighted the reflection.

REFERENCES
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George, C., 2020. The Use of Project Management Skills to Overcome Organizational
Challenges. International Journal of Innovative Science and Research Technology. 5(3).
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Leroy and et.al., 2018. Managing people in organizations: Integrating the study of HRM and
leadership. Human Resource Management Review, 28(3), pp.249-257.
Nikolaus, S.H., 2019. The Role of Team Development in Ensuring Small Business Profitability
(Doctoral dissertation, Walden University).
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research on comparative human resource management. Edward Elgar Publishing.
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Shantz, A. and Dempsey-Brench, K., 2021. How Volunteerism Enhances Workplace Skills. MIT
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markets. Benchmarking: An International Journal.
Sokół, A. and Figurska, I., 2021. The importance of creative knowledge workers in creative
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Stone, R.J., Cox, A. and Gavin, M., 2020. Human resource management. John Wiley & Sons.
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