Develop and Manage Performance Management Processes

Running head: DEVELOP AND MANAGE PERFORMANCE MANAGEMENT PROCESSES
Develop and manage performance management processes
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1DEVELOP AND MANAGE PERFORMANCE MANAGEMENT PROCESSES
Table of Contents
Task 1...............................................................................................................................................3
Part A...........................................................................................................................................3
Part B..........................................................................................................................................11
References......................................................................................................................................12

2DEVELOP AND MANAGE PERFORMANCE MANAGEMENT PROCESSES
Task 1
Part A
1. I have been appointed as the new HR General Manager of Australian Hardware Ltd in
Australia. It is my responsibility to ensure that the strategic goals and objectives are achieved
properly by following a coordinated and integrated approach to performance management within
the company. Thus, it is important to analyze the organizational plan and policies, set the
objectives of performance management and consult with the line managers and other
stakeholders to ensure that the implementation of performance management processes and
systems are successful and noteworthy (australianhardware.simulations.learn.com.au 2018). The
vision of the organization is to lead the hardware and home improvement market in Australia in
the next five years.
Strategic plans
The strategic plans include providing a strategic direction with the consultation with the
board of directors and senior management of Australian Hardware Ltd. It will assist in managing
the warehouses properly and at the same time, facilitate the management of stocks and ensuring
that the products and services are available properly for the customers in the marketplace. The
strategic plans are managed in such a manner so that the sales revenue is increased along with
the gross profit (De Waal 2013). The company also aims to maintain and increase the market
share along with the controlling of direct and indirect costs to make it convenient for the
customers to make purchases and at the same time, maintain the quality standards. This will also
improve the brand image and reputation, furthermore make the company more socially and

3DEVELOP AND MANAGE PERFORMANCE MANAGEMENT PROCESSES
environmentally responsible, which can influence the buying behaviors of the consumers largely
(Srivastava and Sushil 2013).
Operational plans
The operational plans include the ways by which the company has set itself in various
locations along with the management of increased demands of hardware components in
Australia. The processes managed by the organization include marketing campaigns, marketing
mix, preferred suppliers and providing strategic directions for the accomplishment of business
goals and objectives. Assessment of market conditions and engaging in partnerships and
community events are other major processes associated with the operational plan of the
organization (Shields et al. 2015).
The policies that are needed to be addressed in the integrated performance management
processes are Anti-Discrimination policy, Remuneration and performance appraisal policy,
Performance management policy, etc. The performance management policy is associated with
the development and management of employee performance of the employees along with the
monitoring of their performances for creating enough scopes and opportunities to excel in their
professional career with ease (Van Dooren, Bouckaert and Halligan 2015). The performance
management policy will also ensure that the organizational rules and regulations are maintained
and the values and beliefs are followed by the employees to remain consistent in meeting the
organizational standards (Burney and Widener 2013). This could enable the staffs of the
organization to understand their roles and responsibilities properly, furthermore manage the
procedures that were set by the industrial laws, awards and employment agreements applied to
the Australian Hardware Ltd. Few of the other policies are Privacy Act 1988, Fair Work Act