Components of an Effective Performance Management System
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This paper discusses the various components of an effective performance management system and their importance in enhancing employee productivity and achieving organizational objectives. The components include performance planning, performance appraisal and reviewing, feedback, rewarding, and performance improvement plans.
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Performance management “Identify and discuss the components of an effective performance management system” Performance management has an essential role in boosting productivity level of the employees in workplace. If companies do not focus on the concept of performance management then it would be difficult to accomplish the set goals and objectives .The overall method of performance management generatesa working environment in which the workers can give their best according to their capability. Performance management is the process that takes place at the starting of the job and it finishes at the time of leaving the workplace (Bianchi, 2016).In this paper, the discussion will be made on the different components of effective performance management should that should be considered to have control over the organizational operations. The performance management system focuses on the factors such as performance planning, performance appraisal and reviewing, feedback given by higher authorities, rewarding and performance improvement plans. These are the components that are related with managing the performance and also boost the productivity level of the employees in the highly competitive business world. The first component relates with performance planning which is considered as one of the important factors focuses on managing the performance which also relates to the the performance appraisals (Kuvaas, Buch and Dysvik, 2016).It has been analyzed that performance planning is done by the higher authorities or by appraiser at it reviewed at the beginning of the performance session. At this time, the employee’s focuses on important areas which should be attained. Without planning it would not be possible to enhance the employee’s performance and also it benefits the employees to consider the right direction showed by the top management. So, itcanbestatedthatplanninghasessentialroleintheoverallprocessofperformance management as without planning it would be not possible to find out the pros and cons by the management (Kim et al., 2016). The next component that relates with performance management system is performance appraisal and reviewing. It has been observed that appraisals takes place twice a year in the workplace and it is in the type of annual reviews that is conducted in the last of the financial year. In the overall method of appraisal, the role of appraise is essential as they provide self-filled up ratings in the self-appraisal from and also elaborates his or her achievements in the overall span in the 2
Performance management workplace. When self-appraisal is done by appraise then accurate ratings are given by the appraiser for maintaining the growth of the employee well-being appraised. In this overall process the role of appraiser is more as overall appraisal depends on the decisions taken by them for the employees. The overall process involves both appraiser and appraises participation in relation to the reasons of drawbacks in the performance and the appraiser provides suggestions to improve it (DeNisi and Murphy, 2017). The suggestions given by the appraiser has an essential role in boosting the growth of workers. According to rating and feedback given by the appraiser the salary enhances by certain set ratios. This is one of the motivational functions that are taken into consideration by the companies. By increasing the salary the employee feel motivated towards the work and tries to maintain the performance as directed by the higher authorities. So, it can be stated that this is also the effective component that has a significant role in effective performance management system. This shows the actual position in respect to the overall performance which is maintained by the employees and it also boost the motivation to bring improvisation if they are lacking in some areas (Buckingham and Goodall, 2015). Feedback on the performance is the component that relates with performance management system. It is examined that feedback and counseling is important at the time of managing the performance of the employees. This is one of the stage on which employees needs awareness from the appraisers in different areas that need improvement and it helps to gather the information that whether the employees are performing according to the set targets of the company. The overall analysis is done by the department head or the manager and then feedback is given by face to face interaction with the employee (Tarakci et al., 2018). The managers ensure that they deliver open and transparent feedback and in relation to this the training and development needs are also evaluated.This is the best process in which the managers tell about their weak or the area that need improvement. It has been examined that the appraiser focuses on considering all the essential steps that are required for the employees to meet the expected outcome for an organization. If performance of the employees is not according to expectations then managers focuses on person counseling and guidance and these techniques can help the company in booting the performance of workers in relation to operations which are allocated by higher authorities. The training sessions are also provided to the employees that help 3
Performance management in developing their competencies and also boost the overall productivity of the employees in the workplace. Therefore, it can be stated that at the time of emphasizing on the performance management process it is important for the management to provide feedback to the employees so that they employees who are not able to give their best can improve their performance in respect to the set targets by the company (Smith and Bititci, 2017). The other component is concerned with rewarding the employees in the workplace. At the time of managing the performance of the employees it is necessary for the management to emphasize on considering the reward component. This is one of the essential components that help in determining the work motivation of the employees towards the allocated work. The employees who are performing well and give their best should be rewarded by the management so that the motivation level can be boosted. If the motivation level of the employees is enhanced then it would be possible to enhance the efficiency and dedication level. Rewards are considered as major component that should be offered by the management as it plays a great at the time of boosting their motivation level. At this stage, it has been seen that the employees are publicly recognized for the work done by them in the workplace (Shields et al., 2015). It creates positivity and also generates the feeling of confidence among the employees. This stage can be considered as one of the sensitive stages as it directly influences the self esteem factor of the employees. If the contributions are duly recognized by the management then it assists the worker in copying up with the failures and it can also help in satisfying the basic need of the employees and creates affection towards the organization. Therefore, it can be stated that the management should emphasize towards offering the rewards to the employees according to their performance so that it would be easy to boost efficiency and engagement level towards the assigned work (Mone and London, 2018). Thenextcomponentemphasizesontheperformanceimprovementplansthatshouldbe considered so that the performance management process can be conducted effectively. It is necessary for the management to focus on setting the new goals for the employees with the new deadlines so that they can easily attain the set objectives. The employees should clearly communicate the areas in which there is need of improvement and the stimulated deadlines should be given to employees so that improvisation can be made in the overall performance level of the employees. This plan is mainly created by appraise and also appraiser which is then 4
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Performance management mutually approved. It can be stated that this is one of the effective component that is directly link with the overall improvement in the performance of the employees. But it is the responsibility of the top management to emphasize on the performance improvement plans so that it could be easy to attain the positive results in respect to the organizational prospective. The plans that should be made by the management emphasizes on the weak areas of the employees so that they can learn and boost their skills and knowledge in relation to the overall activities that are conducted in the workplace (Bititci, Cocca and Ates, 2016). It is concluded that performance management should be considered by the companies so that productivity of the employees can be boosted which can also results in the overall increase in the profits.Thedifferentcomponentsthatshouldbeconsideredinrelationtoperformance management process are performance planning, performance appraisal and reviewing, feedback given by the higher authorities, rewarding and performance improvement plans. These all are the factors that can bring improvement and boost the efficiency of the employees towards the work. So, these are the important components that should be considered by the higher authorities so that positive results can be attained by the companies. 5
Performance management References Bianchi, C., 2016.Dynamic performance management(Vol. 1). Berlin: Springer. Bititci, U., Cocca, P. and Ates, A., 2016. Impact of visual performance management systems on the performance management practices of organisations.International Journal of Production Research,54(6), pp.1571-1593. Buckingham, M. and Goodall, A., 2015. Reinventing performance management.Harvard Business Review,93(4), pp.40-50. DeNisi, A.S. and Murphy, K.R., 2017. Performance appraisal and performance management: 100 years of progress?.Journal of Applied Psychology,102(3), p.421. Kim, K.Y., Atwater, L., Patel, P.C. and Smither, J.W., 2016. Multisource feedback, human capital, and the financial performance of organizations.Journal of Applied Psychology,101(11), p.1569. Kuvaas, B., Buch, R. and Dysvik, A., 2016. Performance management: Perceiving goals as invariable and implications for perceived job autonomy and work performance.Human Resource Management,55(3), pp.401-412. Mone, E.M. and London, M., 2018.Employee engagement through effective performance management: A practical guide for managers. Routledge. Shields, J., Brown, M., Kaine, S., Dolle-Samuel, C., North-Samardzic, A., McLean, P., Johns, R., O'Leary, P., Robinson, J. and Plimmer, G., 2015.Managing employee performance & reward: Concepts, practices, strategies. Cambridge University Press. Smith, M. and Bititci, U.S., 2017. Interplay between performance measurement and management, employee engagement and performance.International Journal of Operations & Production Management,37(9), pp.1207-1228. Tarakci, M., Ateş, N.Y., Floyd, S.W., Ahn, Y. and Wooldridge, B., 2018. Performance feedback and middle managers’ divergent strategic behavior: The roles of social comparisons and organizational identification.Strategic Management Journal,39(4), pp.1139-1162. 6