Personal and Professional Skill

Personal and
Professional Skill

Table of Contents
INTRODUCTION ..........................................................................................................................3
MAIN BODY...................................................................................................................................3
A reflection which demonstrates an understanding of effective communication skills and how
they can affect workplace behaviour...........................................................................................3
How knowledge and understanding of effective negotiation and influencing skills have been
applied in order to achieve a pre-determined objective..............................................................5
CONCLUSION ...............................................................................................................................7
REFERENCES................................................................................................................................8

INTRODUCTION
Personal skills refers to those inter personal skills which includes soft skills like traits or
qualities that help in enhancing the interactions of an individual. A person with strong personal
skills may communicate its ideas clearly and have a good listening power. On the other side,
professional skills are the hard skills which involves technical knowledge to gain that skill like
legal knowledge or computer programming. These skills help in developing the professionalism
in an individual which will help in its effective performance.
The most important skill which helps in enhancing the professional and personal life is
the communication. This skill revolves around listening and communicating well with others in
order to deliver the ideas effectively and clearly. Communication skills are the abilities of a
person which help in receiving and giving the information to others. Effective negotiation skills
also plays a pivotal role in enhancing the professional skills as it helps in reaching a compromise
between the parties. It is a kind of soft skill which helps in becoming a strong negotiator.
Influencing skill Is another type of soft skill which refers to the ability of an individual to
convince the other and make him think in your way without using any coercion or force.
This assignment is a reflection essay of the personal and professional skills which shall
be done by using the Gibbs Reflection cycle. It is a six stage process which includes description,
feeling, evaluation, analysis, conclusion and action plan. From describing what happened to what
should be the action plan to improve the experience, this cycle covers every aspect of experience.
This essay shall cover the reflection of effective communication skills and how it can affect the
behaviour in workplace. Further it will include reflection of effective negotiation and influencing
skills which shall be used to achieve pre determined objectives.
MAIN BODY
A reflection which demonstrates an understanding of effective communication skills and how
they can affect workplace behaviour.
Communication includes the receiving, giving and exchange of information, ideas or
messages with the use of appropriate media so that the person can seek and persuade the
information or can express its emotions. There are two types of communication which is Verbal
where information is shared with the use of words or speech, for example emails and Non Verbal