Personal Skill Audit and Professional Development Plan

This document discusses the benefits of ongoing professional development, employer expectations of competencies and skills, assessing own skills for a specific job role, and reviewing learning theories and methods for personal and professional development.

PERSONAL SKILL AUDIT AND
PROFESSIONAL DEVELOPMENT
PLAN

Table of Contents
INTRODUCTION......................................................................................................................... 2
P1 Benefits of on-going professional development for varied stakeholders within company....2
P2 Professional employer expectations of competencies and skills within firm........................3
P3 Assessing own skills, abilities and competences for a specific job role...............................4
P4 Reviewing a range of learning theories and methods utilized for professional and personal
development procedures..........................................................................................................5
P5 Development plan to enhance selected skills & competencies within organization.............6
P6 Job interview for suitable service industry role....................................................................9
P7 Key strength and weakness of an applied interview procedure.........................................10
CONCLUSION........................................................................................................................... 10
REFERENCES.......................................................................................................................... 12

INTRODUCTION
Personal skills audit is the best way for a person to determine their strengths and needs
to develop or improve in the future. It can be proven quite useful for individual to keep
themselves on career track mainly ambitious entrepreneurs and managers. This act is depend
on area of a company people are working in too and varies with several areas. The current
study is based on TUI which falls under category of leading Travel & Tourism Company in UK. It
will explain on-going professional development benefits for different stakeholder within
organization and employer expectation of skills as well as competencies within enterprises. This
report will describe own abilities, competences and skills for a particular job position and justify
learning concepts and approaches used for both personal & professional development process.
Furthermore, it will clarify development plan, job interview and strength & weakness of a
conducted interview process.
P1 Benefits of on-going professional development for varied stakeholders within company
On-going professional development refers to procedure of tracking a documenting
knowledge, skills and experiences that individual gain. It is very important as it help to delivers
benefits to person, their profession. Continuing professional development is considered as
ongoing procedure of development, documenting and maintaining professional skills in effective
manner. It play vital role in career growth of employees and cater many benefits to them in term
of increasing their abilities and capabilities to work in TUI. It allow person to do their work even
better, up skill in technological advances that cater radically varied ways of working an chance
for individuals to change their overall career paths.
On-going professional development benefits in context of employees in TUI-
With the help of this procedure worker within TUI company can enhance their existing
abilities better than before and develop the new one in effective manner which is quite beneficial
for them in term of enhancing professional career as well personal (Nazir and Islam, 2017). By
taking part in ongoing development programme within organization employees can increase
their productivity level as it works on areas that need hardest improvement and development. It
helps of increase collective knowledge of staff. It also aid raise overall employees expertise
when applicants with vastly different levels and backgrounds of experience & motivated to share
information. It leads to greater job satisfaction and betterment employee retention. Along with all

above benefits, development process help to improve performance level of whole staff members
effectively.
In regard to employer within TUI-
Due to on-going professional development, the employer in TUI can also gain many
benefits such as that they can get a team that can overcome many challenges and difficult
situations to great extent and can give many good outcomes (Mishra, 2019). It caters several
benefits of employer and makes them able to keep up within travel & tourism industry. It
contributes and support positively to firm success and growth. It makes employer capable to
embrace change and response to shifts within company. On-going professional development
cater one of the best benefits to employers as it help them to retain skilled applicants for longer
period of time within company who are able to work in competitive environment. It can also
contribute in gaining attention of new talent available in job market.
P2 Professional employer expectations of competencies and skills within firm
TUI group is one of the best travel and tourism companies in the world; they cater better
services to consumers and satisfy them. United under one roof they have unique hotel portfolio,
cruise lines and six European airlines along with distribution strength of tour operators both
through their travel agencies and online all over Europe. With clear vision company operate
their business in effective manner. Its vision is to be an professional & inspiring partner that
support and initiates projects and innovative ideas.
In order to achieve set aims and objectives of organization professional employer expect
many things from existing workforce. They want effective competencies and appropriate skills
which is quite important and beneficial for TUI. There are following competences or abilities and
skills expected by professional employer in company
Communication-
It is one of the skills employer expect while working in well reputed company like TUI
from employees as it make person able to build good relation with their co-workers or team
members (Azmi and et.al., 2018). Most jobs needed a certain amount of verbal and written
communication with consumers and other candidates. Communication skills allow employees to
response target market in the effective manner.
Time management-

Employer expect from applicants have time management ability; they want employees
must be capable to manage time and accomplish day to day activities in effective manner
(Eldeen and et.al., 2018). By planning their time well people can complete certain amount of
work and deliver on time services to consumers. With this ability individual can accomplish more
in short time period which leads to more free time.
Team work abilities-
Along with above expectations of ability and skill employer expects this one as well. It
makes them capable to become creative person and allow working together on team with 5 to 8
members. It lets applicants build on talents of their group mates, while their strength may be
creative thinking, other person can be shine in company and planning which is very good for
everyone.
Problem solving-
Professional employer expect this skill because it help to when problems at workplace in
TUI arise and applicants is expected to do their best to solve them before obtaining out a
supervisor assistance and support (Bao, 2018). According to employer workers always need to
have an ability to take a analytical and logical approach to solving issues and resolving
problems. It is also good to show that people can approach issues from different angles or
ways.
It has been critically evaluate that ongoing professional development is beneficial and
important in TUI, because it make management assure that they can continue to be competent
in sector. It is essential to make company able to get ahead and to stay ahead within market
place against their competitors.
P3 Assessing own skills, abilities and competences for a specific job role
I comprehend that being an Human resource manager is not an easy role, the progress
of international company as big as TUI depends on their HR department. From recruiting to
appraisal of an worker, all depends on HR manager. Before going to the interview process, it is
essential for me to asses my HR skills and other important competencies for post of Human
resource manager at TUI.
Working in a big and well reputed company is a big thing for a person because of this;
professional career can be progressed to great level. But to work in good firm, many important

skills and good competences are required. I am able to perform a specific job role as human
resource manager within TUI. I have many better skills because of which I can play this role in
effective manner. I Have a good communication skills which makes me able to communicate
well with people who work with me in team. Due to this skill, I can create relationship with
individual who work at workplace together which is also very important in the company. It can
help to fosters trust with others. I have ability to listen attentively and embrace varied point of
views that can help other trust that I am making optimal judgment for everyone in team.
Along with the above skill, I am able to solve any issue because I have good problem
solving skill which is really very essential and beneficial while playing role as HR manager
within company. It encourages me to believe in my ability to think logically or mathematically. It
makes me able to exert control over any situation or environment. It gives me a mechanism for
determining these things, figuring out why they are occur and identifying a course of appropriate
action to fix them in effective manner.
Multitasking is one of my ability that allows me to accomplish different task in effective
manner. With this competence I can work as HR manager in organization and cater desire
outcomes to management. I can deal with one member personal compliant one minute,
response a maternity leave queries next and then develop an effective talent management plan
for a difficult to fill specific position after. With this ability I can do anything and satisfy everyone
without making mistakes, I can handle any problem at same time. I can manage multiple
accountabilities at once by concentrating on one task while keeping track of others which is
quite better for me and other as well.
My planning skills are average which I need to improve, being an Human resource
manager planning for hiring new applicants and managing workforce is really very important. My
Time management skill is moderate as I got nervous when an situation comes and I have to
deal with it. It freezes my senses and makes me unable to obtain work done at right time. I can
say that my Supervisory skill is also moderate, due to my short term experience in field of
human resource manager.
P4 Reviewing a range of learning theories and methods utilized for professional and personal
development procedures
There are varied types of learning theories available that can be utilized for professional
as well as personal development processes in effective manner.

Cognitive learning theory-
In professional development procedure this theory helps a lot, is all about
comprehending how human mind works and react while person learn something new or
different (McSparron, Vanka and Smith, 2019). Cognitive procedure is controlled and governed
majorly by internal process instead of external situations. It pays more focus and emphasizes
mental ability despite of observation that play vital role in professional development. However,
changing behavior or attitude is observed and is employed in cognitive procedure to obtain an
insight into what is going on in the mind of person.
Behaviorist learning theory-
There are different ways to obtain knowledge that can help in professional and personal
development. Along with the above one, this theory also work effectively it is form of learning
procedure (Rao, 2018). An individual gains essential information just by objectively observing
some change in behavior of others who are working with them at same place. By observing
behavior a person can learn a lot of things accordingly. It can be said that for behaviorist,
learning and understanding is all about obtaining change or new behavior in the existing.
Professional and personal development process according to this theory starts just when
stimulus from surrounding components in the atmosphere impact learner and they respond to it.
Approaches used for both personal and professional development-
Seminars & conferences-
This method is used in context of professional development in which experienced and
highly professional person make discussion based on important topic. Business conference can
help to update person knowledge base regarding current development in field of time
management and other skills being used. It is considered as the best ways person can use
because here employees obtain chance to share experiences and ideas which aid them to
improve personality development and personal skills.
Training and development programme-
It is another approach can be use by an individual in regards to personal along with
professional development procedure. It helps workers and other people to strengthen those
abilities & skills that they needs to improve in the future. It brings all staff to greater extent so
they all have similar knowledge and skills. Professional development is act of learning to

maintain professional credentials such as informal and formal learning chances situated in
practice.
P5 Development plan to enhance selected skills & competencies within organization
Development
areas
Actions or
activities need
to undertaken to
develop skill
and
competencies
Importance
for
developing
areas
How
activities
can be
applied
What
resources do
I need to
develop my
chosen skills
and ability
Timeframe
Planning
skills
I need to develop
planning skills
because I can do
mu work on time
because of it. It is
basically a
roadmap that
guides me on
how to done a
task before
attempting to
start it.
It is important
to develop
this skill for
me because
it makes me
able to
organize my
work in
effective
manner even
better.
In order to
develop this
ability I need
first
recognize
my strength
and
weakness
and then try
to overcome
weak point
by improving
my strength
even better.
I can
analyze
overall
situation and
then make
plan which is
quite
beneficial.
Courses
modules,
online
resources and
other things.
12 days
Time
management
It is another
competence
It is important
to develop
To develop
this ability I
Consider
examples of
10 days

skill which I want to
develop for
making my
professional
career better than
before.
this ability as
it help to
deliver work
on time and
make me
able to cater
a better
quality of
work.
can take
better time
managemen
t strategies.
Before
starting any
work I need
to know how
to spend
time in each
task and
make
structure
with
timeframe.
successful
entrepreneurs
and leaders.
Supervisory
skill
In order to
develop this skill
along with above
one I had to take
effective action
which is really
very important for
professional
development of
my as HRM in
TUI. I can talk to
my senior to
develop this skill
as they have a lot
of knowledge and
better
experience.
In the future
while working
as Human
resource
manager, I
need to
develop this
skill because
it is really
very
essential
when I
communicate
and lead my
team.
I can get
advice from
people who
have worked
on Human
resource
manager
post earlier.
With this
activity I can
develop my
supervisory
skill in
effective
manner.
Furthermore,
I can build
basics in
problems
Reading
different
leadership
theories and
apply styles
as well. I can
take practice
within risk
assessment,
read books,
and journals.
15 days

solving,
planning and
decision
making.
P6 Job interview for suitable service industry role
Here, job interview is conducted for travel and Tourism industry role and that is human
resource manager within TUI company. During the job interview, a lot of questions were asked
by interviewer and after that there was also a written test, how it is known how good skills are in
the person. The interview went on for a long time and detailed information on skills and abilities
taken by interviewer. The role required within TUI is human resource manager who are able to
manage skilled workforce and enhance their performance level rather than before.
Job description-
Job title- Human resource manager
Reporting to- HRM and HR executive
Summary of position-
HR Manager need to be able to manage existing workers and hire new one with appropriate
skills and abilities. They has experience of recruiting and working across multiple areas and
come with a long list of excellent competencies.
Roles and responsibilities-
 The role of HR manager is to assure that employees are performing well than before at
workplace.
 Accountability of applicant is to enhance company’s human resources by implementing,
planning and examining employee relationship and HR policies, practices and
programmes.
 Another role of candidate it to maintain work structure by updating job descriptions and
requirements for all positions.
 Responsible to support workers by establishing a testing, recruiting and interviewing
programme, counseling manager on staff selection, conducing and evaluating exit
interviews & suggesting changes.
Skills and Knowledge-
 The person must have communication skills and talent management skills as well

 They should have knowledge about employment law and business law.
 HR manager must have time management skills along with planning skills
 Applicant must have supervisory skills and effective decision making.
Education-
 Bachelor degree from a four year college or similar work experience needed.
 4+year of experience in progressively accountable human resource roles.
 2+year of experience in supervisory role and other as well.
P7 Key strength and weakness of an applied interview procedure
Interview taken for HR manage job role in TUI company that has been discussed above
clearly. The strength of this interaction is its many stages, it is very important to pass it, because
of that applicant get a specific job role that is human resource manager. Because of these
steps, the interviewer knows whether the person in front is right for this job or not. The
interviewer was focused on every test and there were many tests to go through the required
skills. There was a long list of questions in which many questions related to jobs and company
were asked which was also necessary.
Even after all this strengths, there was a weakness of interview procedure and that was
the time taken in that interview. Short time between each test is one of the weak points due to
which may appeared for second test. Due to taking so many tests together, people get less
time to prepare for further stages. This is a waste of time because there should not be so many
tests required for HRM position. The structure of the interview was also not correct, due to
which there was a lot of trouble to the people who came to give interviews. This interview is
another drawback that affects overall interview procedure and is that when the interview was
going on, many questions were not related to the job that consume extra time which is not good
for final results.
In this part strength and weakness of an above applied interview procedure has been
described that may impact on applicants.

CONCLUSION
From above analysis it has been concluded that on-going professional development is
quite beneficial for employer and employees as well as TUI in term of increasing their sales,
profitability and productivity rather than its competitors accessible in Travel and Tourism sector.
It has been identified that professional employer expect from an applicant to have
communication skill, team work competency, problem solving skills and time management as
well. By assessing own skills and competences for human resource manager job role it has
been determined that there are few skills person needs to develop by applying varied
techniques within development plan. It can be said that with the help of development plan, many
important skills have been good, such as planning skills, time management and supervisory
skills as well.
Furthermore, it has been summarized that by using cognitive and behaviorist learning
theories applicant develop their personal as well as professional development in effective
manner. There are a lot of weaknesses such as ineffective structure of interview and strengths
has been identified that can be improved in future by experienced persons.

REFERENCES
Book and Journals
Azmi, A.N and et.al., 2018. Towards industrial revolution 4.0: employers’ expectations on fresh
engineering graduates. International Journal of Engineering & Technology. 7(4.28).
pp.267-272.
Bao, T.C., 2018. University graduates and employment: The gap between employer
expectations and graduate performance. Tạp chí Khoa học. 15(5b). p.128.
Eldeen, A.I.G and et.al., 2018. Evaluation of Graduate Students Employabilty from Employer
Perspective: Review of the Literature. International Journal of Engineering &
Technology. 7(2.29). pp.961-966.
McSparron, J.I., Vanka, A. and Smith, C.C., 2019. Cognitive learning theory for clinical
teaching. The clinical teacher. 16(2). pp.96-100.
Mishra, S.K., 2019. Dispute Resolution of between employer and disabled employee through
mediation. research journal of social sciences. 10(6).
Nazir, O. and Islam, J.U., 2017. Enhancing organizational commitment and employee
performance through employee engagement. South Asian Journal of Business Studies.
Rao, X., 2018. Learning Theories that Impact English Teaching and Learning. In University
English for Academic Purposes in China (pp. 21-39). Springer, Singapore.
Online
Professional Development Training: A Win for the Entire Team. 2017. [Online]. Available
through: < https://www.roberthalf.com/blog/management-tips/professional-development-
training-a-win-for-the-entire-team>