Personal Skill Audit and Professional Development Plan

Personal Skill Audit
and Professional
Development Plan
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Table of Contents
INTRODUCTION...........................................................................................................................3
TASK 1............................................................................................................................................3
P1 Benefits of on-going professional development....................................................................3
P2 Professional employer expectations of skills and competencies...........................................4
TASK 2 ...........................................................................................................................................6
P3 Abilities, skills, and competences for a specific job role.......................................................6
P4 Learning theories for personal and professional development process.................................6
TASK 3............................................................................................................................................7
P5 Development plan to enhance chosen skills and competencies.............................................7
LO 4...............................................................................................................................................10
P6 Job interview for a suitable service industry role................................................................10
P7 Key strengths and weaknesses of an applied interview process..........................................12
CONCLUSION..............................................................................................................................13
REFERENCES .............................................................................................................................14
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INTRODUCTION
The assessment of oneself helps the individuals to identify the capabilities and skills. The
personal and professional development is important for the growth of an individual where they
will have to assess the internal and external factors which affects the behaviour of the people.
This helps them in taking decisions for the career and identify the best option according to the
skills of the individual (Gray, 2015). The skills can be technical and personal which are
important for the performance of the job which are specific and they need to have the skills to
understand it and the most important skills are personal, professional, negotiation,
communication skills, etc. The analysis of the skills is important and the individual should
identify it so that they can have the right career path and they should consult the professional
which is the best option because it is an important decision. The chosen organisation for the
report is Holiday Inn which is an American British owned brand of hotels founded in 1952 in US
by Kimmons Wilson. It has 1173 hotels, 214000 rental rooms, it has more than 2 lakh employees
and are located at the best places. The UK locations of the hotel are prime. The report includes
importance of professional development and learning in identifying skills, assessing the
capabilities and different methods of personal and professional development, professional
development plan, transferable skills.
TASK 1
P1 Benefits of on-going professional development
Professional development refers to the process of developing different skills which are
important for working in the organisation and they should be identified from the learning and
growth in the organisation (Mundy, Howe and Kupczynski, 2015).
Meaning
CPD stands for Continuing professional development and it the process of identifying,
tracking and documenting skills which are not included in training but are the capabilities of the
individual. It includes the record of skill. Improving it and applying it in the work and it is the
reflection of learning and development. It helps individuals to identify where he is right now and
where he wants to reach.
Importance of carrying CPD for the organisation
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CPD is the part of a change and continuous improvement process which helps the
organisation in assessing the performance of employees in the organisation. The employees in
Holiday Inn be it the lower level employees or top level managers should focus on continuous
development because they are customer centric and they experience of customers are important
for the success of the organisation so they should assess the it so that they can analyse the
performance. It is not the responsibility of the employees in Holiday Inn but the organisation
should monitor and improve the performance of employees (Roberts and et.al., 2020).
Benefits of CPD
Benefits of CPD for employers Benefits of CPD for employees
CPD helps the employers in assessing the
on-going professional development and it
make them identifies the skills.
CPD help the employees to contribute
effectively in the organisation and it will
increase profits.
It help the employers to increase efficiency
by improving performance, productivity
and they will be competitive and help
Holiday Inn in increasing profits.
They will feel that the performance will
be analysed and they will get promotions
so they should perform better.
CPD will help the employers in increasing
the skills and they will get promotions and
higher salary.
The employees who are professionally
developed with satisfy the needs of
customers.
The employers will learn new things and
the knowledge will increase. It will help
them in increasing customer satisfaction.
CPD will help the employees in
understanding the needs of domestic and
international customers and increase the
efficiency of the performance.
The employers will become flexible and it
will help Holiday Inn to because the
employers will take effective decisions.
There will be communication between
back end and front office department and
it will help them in making strategies.
P2 Professional employer expectations of skills and competencies
Professional standards to adhere at work
The organisations have different professional standard that must be adhere by the
employees and are practices, ethics and behaviour of the employees (Zehetmeier, 2015). It
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