Psychology and Employee Engagement in NHS

PSYCHOLOGY AND
EMPLOYEE ENGAGEMENT

Table of Contents
INTRODUCTION ..........................................................................................................................3
MAIN BODY...................................................................................................................................3
Critically evaluate the role of employee engagement within NHS. ...........................................3
REFRENCES ..................................................................................................................................8

INTRODUCTION
Employee engagement is an important concept in enterprise psychology. An engaged
employee to an entity is an individual who use to focus on organisation goals and take
participation in personal development. Employee engagement strategies have been proven to
reduce staff turnover, increase customer retention rate, get better in firm productivity (Khan,
Khan and Gul, 2019). Employee participation to each work in organisation is so crucial as
engaged employees care about their work and tries to perform well to get desired result set by
enterprise.
The present report is based on working of NHS, this is non departmental body in England
and also responsible for National health foundation trust. It is organisation that promotes
consistent safe, compassionate care and high quality service to people.
Furthermore, assignment will lay emphasise on evaluation on the role of employee
engagement within National Health Trust. Also, issues will be analysed that faced by NHS with
regards to employee relations. Lastly, recommendation will be principles of employee
engagement.
MAIN BODY
Critically evaluate the role of employee engagement within NHS.
Employee engagement plays crucial role in enhancing organisational profitability and
productivity. Thus, engaged employees are more productive employees. They are more customer
focused, profitable, safer etc. In addition to this, Spurgeon, (2020) stated that engaged employees
makes an additional effort and learn more and they are more creative. However, employee
engagement is very crucial for NHS over the coming years. In the healthcare sector, better
employee engagement plays effective role in reducing employee accidents on Job. In addition to
this, engagement of staff can be termed out as key element that needed to assist NHS to meet the
range of challenges that it faces. As per the view of Barr, Garrett and Kadandale, (2019) stated
that involving staff in decision and communicating clearly with them, the entity seek to maintain
and improves staff morale during the periods of difficulty and change.
The National health service in the UK being the largest employer they are committed to
delivering high quality, safe healthcare and properly resources workforce with ever rising
demand. However, Turner, (2019) stated that measurement of engagement within the NHS is