Post-Treatment Patient Interview for Patient-Centred Care Approach

Contents
INTRODUCTION.....................................................................................................................................2
BODY OF ESSAY......................................................................................................................................3
CONCLUSION.......................................................................................................................................11
REFERENCES........................................................................................................................................12
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INTRODUCTION
Quality services to the patient can be supplied by approaching a patient-centred care plan
(Hanna, 2010). Fulfilling patient’s needs according to their wishes is what a healthcare
stands for. Interviewing a patient for better understanding and feedback and delivery of
services is an important tool in nursing. As in present scenario, Mr Brown a 42-year-old male
is being interviewed about his disease and treatment and his view towards patient-oriented
treatment planning. He is suffering headaches on a routine basis and is been treated at
Stanford hospital. Mr Brown is interviewed and advised for short and long-term care plans
to take care of his condition and discharged from hospital after complete reassurance. This
essay is about the post-treatment interview of a patient regarding the care experience,
consisting of a description of disease, history and symptoms and also the treatment
received by the patient. It also includes the aspects of patient-oriented care as per the care
standards and a schematic presentation of the pre-discharge interview.
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BODY OF ESSAY
Patient-centred care is also known as person-oriented care and patient-centred approach.
Patient centred care is defined as planning, delivery and evaluation of healthcare that is
surrounded by a mutual understanding and relationship between client and the care giver.
The chief principle of patient centred care is treating each patient equally and with keen
importance. Maintaining person's dignity and respecting the opinion and belief of patient,
and also respect the preferences made by them (Kitson et al, 2013). To promote a client-
therapist relationship that is based on trust and support. A care giver should be able to
promote support, help and comfort to the patient both physically and mentally. Person-
orientation also refers to efficient conversation and interaction with the patients and
planning of care in accordance with their needs and wishes. Patient being the centre of care
every entity and professional approach should concern patient and his needs with priority
(Stewart, 2001). Patient supported care not only prefers indulgence of the patient into the
caring programme but also the involvement of their relatives, family and friends is
important to cover the social aspects. Working with an individual by keeping the patient in
most priority will be beneficial with teamwork or the inter-professional working
environment. Right to information is a basic right a patient possess so healthcare provider
should take care to inform every aspect of treatment and care planning to the patient. This
will ensure patient cooperation and maintain his dignity. Involving patient in laying the care
plan is very essential to achieve patient-centred care approach (Kulnik, 2016). Even the
healthcare professional should think about long-term and continuous flow of care for the
patient rather than short-term planning. Client-oriented care can be understood as the carer
has the ability to feel and understand what patient is going through and prepare a plan to
treat him and care for him according to that. This will not only ensure better service quality
but will also encourage client satisfaction to a greater extent (Zaretzky, 2013.).
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