Marketing Mix of Sony and Nintendo's Gaming Consoles
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This report analyzes the marketing mix of Sony and Nintendo's gaming consoles, the PlayStation 4 and Switch, by comparing their target markets and how each business has applied the four P's of marketing mix into their operations.
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EXECUTIVE SUMMARY The primary objective of this report is to analyse the marketing mix of Sony and Nintendo’s gaming consoles, the PlayStation 4 and Switch by comparing their target markets and how each business has applied the four P’s of marketing mix into their operations. INTRODUCTION Marketing is a business operation through which business organisations promote and advertise the products and services to the public in an effort to increase the products performance and profitability in the consumer markets. Business of today make use of both digital and traditional channels of marketing in order to effectively mass market to the largest audience possible (Wu and Li, 2018). This report evaluates and compares the marketing endeavours and efforts of Sony’s PlayStation 4 and Nintendo’s Switch products in order to better understand the marketing strategies these businesses have implemented. FINDINGS Target Markets As the console gaming industry is highly competitive, the administration and marketers of both Sony and Nintendo realise the importance of promoting and advertising their products to their target customers and the impact such operations can have on their product’s productivity, performance and profitability in the consumer markets (Ramani and Srinivasan, 2019). Focusing their marketing operations on their target market can also provide these businesses with a competitive advantage against their competitors within the gaming industry which both Sony and Nintendo highly seek. The target markets of these businesses are: Sony:For their PlayStation 4 gaming consoles, Sony has mainly targeted teenagers and young adults between the age groups of 14-35. Though Sony does consider young teenagers into their target consumers, their main efforts are focused on targeting the young upper and middle class adults who are in possession of disposable personal income for purchasing the consoles. Sony understands the value and reputation its brand has been able to garner within the gaming industry
through their years of operations and feels comfortably targeting this demographic in order to increase the performance, productivity and profitability of the PlayStation 4 in consumer markets. Nintendo:For their Switch gaming consoles, based on their product specification and gaming library, Nintendo has primarily targeted children of all ages from the age ranges of 5-25. Nintendo realises their target market themselves do not possess any disposable personal income and thus has targeted consumers belonging to middle and upper class families who can afford the console (Pogorelova and et. al., 2016). Nintendo is already quite popular amongst this particular consumer demographic and has predicted that with sufficient adequately targeted marketing to these target customers, its Nintendo Switch product can become successful in the gaming markets resulting in increased productivity and profitability for the organisation. Marketing Mix Product Strategy This component of the marketing mix promotes and advertises to consumers the details of product specifications, design and applications, in order to increase their interest in the promoted products and services. Both Sony and Nintendo need to develop relevant product strategies in order to increase their productivity and profitability within the console industry and to also gain a competitive advantage over their rivals in the gaming markets (Jackson and Ahuja, 2016). The product strategy of Sony and Nintendo are as follows: Sony’s PlayStation 4Nintendo’s Switch The PlayStation 4 gaming console created by Sony is a dedicated home console that belongs to the eighth generation of gaming consoles in the market. Nintendo’s Switch is a hybrid video game console which can be used by consumers as a combination of portable gaming handset and dedicated video game console based upon their requirements. The PlayStation 4 gaming console is controlled by Sony’s proprietary DualShock 4 controller which has motion controls and dual analogsticks along with 15 dedicated buttons which gamers can use. The Nintendo Switch can be controlled via many of Nintendo’s proprietary gaming accessories such as theWiiremotecontrol.Forusinginportably, gamers can attach Nintendo’s proprietary Joy-Con controllers to the sides of their Switch devices which has dedicated motion controls, dual analog
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sticks and standard controller button options. Sony’s PlayStation 4 features powerful dedicated CPUs and GPUs in order to provide a powerful gamingsystemtotheircustomersandgaina competitive edge against its competitors. The PS4 also has 8 GB of dedicated RAM and operates on Sony’s ‘PlayStation 4 system software’ operating system. TheSwitchmakesuseofgeneralstandardised hardware though using Nvidia’s Tegra graphics chips, 4 GB of RAM in order to service a wide varietyofgamersandoperatesonNintendo’s ‘Switch System’ operating system. Price Strategy The pricing strategy implemented by a business organisation has immense influence on the performance, productivity and profitability of the business’s products and services in the consumer markets. If a business organisation overprices its products in the consumer markets in an attempt to generate greater profits, it can make its customers switch towards its competitors and substitutes available in the markets (Dost and et. al., 2019). Contrastingly if a business organisation’s pricing strategy is to charge less to customers for their products, it can effectively reduce the business’s profitability and efficiency to compete in the consumer markets. With all this in mind both Sony and Nintendo have created pricing strategies for their gaming consoles in the following way: Sony’s PlayStation 4Nintendo’s Switch Learning from the disastrous initial pricing strategy of the PlayStation 3 which made many of Sony’s consumersswitchtoitscompetitors,forthe PlayStation 4 Sony has implemented a competitive pricing strategy which competes with prices of othereighthgenerationgamingconsolesinan attempt to attract even greater amount of gamers towards using the PlayStation 4. Nintendo’spricingstrategyisalsohighly competitive within the handheld portable gaming consoles. Nintendo has adopted competitive pricing strategy of their Switch line of products in order to attract a large share of gaming audience to using theSwitchandtoconvertsomegamersusing competitive products. Sony set the initial launching price of the PS4 to be 399€in the UK in order to attract large number of gamerstowardsitsproduct.Thisdecisionwas NintendolauncheditsSwitchportablegaming handset at the price of 329€in the UK in order to driveyounggamerstopurchasethegaming
made by Sony after the E3 conference that year, in which all other eighth generation consoles were being prices near 500€range. consoleandswitchtowardsNintendoproducts instead of other handheld gaming apparels. Promotion Strategy The promotion and advertisement strategy implemented by business organisations can also have massive impact on their products and service’s performance, productivity and profitability in the consumer markets. Advertisement allows business organisations to increase customer interest and the market hype around their products and services which can be highly beneficial for its productivityandprofitabilityduringitsoperations(SulaimanandSyahrivar,2018).The promotional strategies implemented by Sony and Nintendo to promote and advertise their gaming consoles are: Sony’s PlayStation 4Nintendo’s Switch Sony uses both traditional and digital channels of marketing to effectively advertise and promote the PlayStation 4 to as large an audience as possible. Sonyalsomarketsspecificallytoitstarget consumers through their online social media pages and gaming magazines. Nintendoalsomakesuseofbothdigitaland traditional channels of marketing in order to mass advertise and promote the Switch to as large an audience as possible. Nintendo also markets to its target customers via its social media pages and onlinewebsites.InadditionNintendoalso advertises Switch in various gaming magazines. Sony markets the PS4 through advertisements and promotion in combination of digital and traditional channels such as online websites, tv and radio commercials, billboards etc. Nintendoalsopromotesthroughtvandradio commercialsandcollaborationswithgaming personalities and celebrities. Place Strategy This component of the marketing mix includes a business organisation’s strategy about where it decides to sell its products and services in order to generate maximum profits for the business organisation (Dadzie and et. al., 2017). This marketing mix component also has huge influence on a product’s performance and profitability in the consumer markets as selling one’s products
and services in locations where the product or brand is popular can increase its performance and productivity and vice versa. The placing strategies of Sony and Nintendo for their gaming consoles are as follows: Sony’s PlayStation 4Nintendo’s Switch Sony being a Japanese business organisation has decidedtosellPlayStation4intheJapanese markets in order to maximise its productivity and profitability. In addition to this Sony also sells the PlayStation 4 is also sold worldwide in various electronic stores and malls. NintendoalsobeingaJapanesebusiness organisation targets the Japanese markets in its place strategy in order to increase its performance, productivityandprofitabilityintheconsumer markets. Nintendo also ships its gaming consoles all over the world where they are sold in numerous electronic stores and gaming shops. CONCLUSION In conclusion, from this report it can be inferred that marketing operations are immensely essential to business organisations looking to increase their productivity, performance, efficiency and profitability in the consumer markets. This report assesses how Sony and Nintendo segmented and positioned themselves in order to effectively promote to their target consumer markets and how these two businesses have incorporated the four Ps of the popular marketing mix into their organisation’s operations and functions.
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REFERENCES Books and Journals Wu, Y.L. and Li, E.Y., 2018. Marketing mix, customer value, and customer loyalty in social commerce.Internet Research. Ramani, N. and Srinivasan, R., 2019. Effects of Liberalization on Incumbent Firms’ Marketing- Mix Responses and Performance: Evidence from a Quasi-Experiment.Journal of Marketing.83(5). pp.97-114. Jackson, G. and Ahuja, V., 2016. Dawn of the digital age and the evolution of the marketing mix.Journal of Direct, Data and Digital Marketing Practice.17(3). pp.170-186. Dost, F. and et. al., 2019. Seeding as Part of the Marketing Mix: Word-of-Mouth Program Interactions for Fast-Moving Consumer Goods.Journal of Marketing.83(2). pp.62-81. Sulaiman, J. and Syahrivar, J., 2018. The Influence of Marketing Mix 4A and Ethical Consciousness towards Ethical Consumption. Dadzie, K.Q. and et. al., 2017. How firms implement marketing strategies in emerging markets: An empirical assessment of the 4A marketing mix framework.Journal of Marketing Theory and Practice.25(3). pp.234-256. Pogorelova, E. and et. al., 2016. Marketing Mix for E-commerce.International journal of environmental & science education.11(14), pp.6744-6759.