Business Communication Principles
Added on 2020-06-04
11 Pages2834 Words89 Views
Leadership ManagementProfessional DevelopmentFilm and TheatreVisual ArtsDesign and Creativity
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PRINCIPLES OF BUSINESSCOMMUNICATION
Table of ContentsINTRODUCTION...........................................................................................................................3TASK 1............................................................................................................................................31.1 Importance of Business negotiation in a business environment.......................................31.2 Features and uses of different approaches to negotiation.................................................41.3 Components of negotiation tactics...................................................................................5TASK 2 ...........................................................................................................................................52.1 Different type of presentations and their requirements....................................................52.2 Different resources used to develop a presentation..........................................................62.3 Different methods of giving presentations ......................................................................72.4 Best practices in delivering presentations........................................................................72.5 Use of feedback on a presentation....................................................................................8TASK 3............................................................................................................................................83.1 Characteristics of bespoke documents .............................................................................8TASK 4............................................................................................................................................84.1 Typical stages of Information system development ........................................................84.2 Benefits and Limitations of Information systems............................................................94.3 Legal, security and confidentiality requirements for Information System ......................94.4 Monitor use and effectiveness of an Information System..............................................10CONCLUSION..............................................................................................................................10REFERENCES..............................................................................................................................11
INTRODUCTIONBusiness communication isinformation sharingbetween people within and outside anorganization that is performed for the commercial benefit of the organization. It can also bedefined as relaying of information within abusinessby its people. It can also be said to be theway employees, management and administration communicate in order to reach to theirorganizational goals. Effective communicating by business managers facilitates informationsharing between company employees and can substantially contribute to its commercial success.Principles of Business Communicationare some guidelines or principles that are to beconsidered and followed to make process effective and efficient. TASK 11.1Importance of Business negotiation in a business environmentNegotiating can be a lot about play acting and may even require you to get aggressive.Negotiating can also put you on the very edge of having to turn down a deal that you sorely
want.Essentially, negotiation is a conversation between two people, or groups of people,looking for a solution that suits both parties. kingfisher Plc also perform negotiation sometimes.There are several importance of business negotiation that are discussed below: Negotiation is also important when you are dealing with vendors: An organization needsmoney to survive and take care of the employees as well. It can’t afford to spend moneyas it is. A single penny saved will help you and the organization later.Negotiate with one’s superiors: Remember negotiation does not mean you have to shouton others, you need to be polite. Don’t accept responsibilities just because your bosswants it. If you are not comfortable with any role, its better to decline it, rather thanaccepting something you are not familiar with and losing interest later. After all there areother employees as well, they can accept the same and you can do something else whichsuits your profile.1.2 Features and uses of different approaches to negotiationThe various approaches to negotiation are as follows:◦Distributive Negotiation or Win-Lose Approach: This is also called competitive, zerosum, or claiming value approach. This approach is based on the premise that oneperson can win only at the expense of the other.◦Lose-Lose Approach: Thisnegotiationapproach is adopted when one negotiatingpartner feels that his own interests are threatened and he does all he can to ensure thatthe outcome of the negotiation is not suitable to the interests of the other party as well◦Compromise Approach: This approach provides an outcome which is someimprovement over the lose-lose strategy outcome. To avoid a lose-lose situation, bothparties give up a part of what they had originally sought and settle for something lessthan that◦Integrative Negotiation or Win-Win Approach: Thisnegotiationapproach is alsocalled as collaborative or creating value approach. It is superior to all negotiationapproaches. It results in both the parties feeling that they are achieving what theywanted.
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