This report explores the importance and uses of marketing in an organisation, focusing on two competing ice cream brands - Haagen-Dazs and Ben and Jerry's. It covers the STP approach, target markets, marketing mix, and market share.
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Principles of Marketing
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EXECUTIVE SUMMARY Marketing is the activity of introducing, targetting, selecting and completing the goals by influencing number of people in relation to a business which can help to attain the business objectives. The aim of the report is to understand importance of marketing and uses in organisation so people can make right buying decision. STP method and marketing mix method is going to be used by top two brand who are competitor of each others that states how they are running their business by influencing number of people. This report covers two brand of icre cream in American country that are Ben and Jerry’s ice-cream and Haagen-Dazs ice-cream. Both are competitor of each other. It is designed for the purpose of providing new taste to customers.
Table of Contents EXECUTIVE SUMMARY.............................................................................................................2 INTRODUCTION...........................................................................................................................1 MAIN BODY...................................................................................................................................1 FINDING:.......................................................................................................................................1 STP approach:..............................................................................................................................1 Comparison of target market by involving STP process............................................................2 Marketing Mix of Brand A and Brand B.....................................................................................3 CONCLUSION................................................................................................................................5 REFERENCE...................................................................................................................................6
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INTRODUCTION Marketing is the activity and process of getting people interested in organisation's product and service that can help to increase the organisational productivity and profitability. If organisation is having good skills and marketing activities then it become easy to influence people and attain the goals(Colchero, Molina and Guerrero-López, 2017). This report is based on two brand such Haagen-Dazs ice-cream and Ben and Jerry’s ice-creamthat is large size brand using marketing activities in their organisation for the purpose of influencing number of customers and delivering them better quality of products and services. This report covers marketing mix and STP of organisation that helps to capture larger market share. MAIN BODY FINDING: This project is consider various information about brand that are Haagen-Dazs ice-cream and Ben and Jerry’s ice-cream which uses marketing for the purpose of attracting people and increasing the profitability. Both brand are competitor who was founded for providing the different taste of ice cream that attracts the larger number of customers. Haagen-Dazs ice-cream is am American ice cream brand, which was established by Reuben and Rose Mattus in The Bronx, New York, on New York, in 1960. This brand is gained almost 30% share in American market and 70% in global market by serving huge people. On the opposite side, Ben and Jerry’s ice-cream is also a ice cream brand that is established for the purpose of providing different taste and flavour of ice creams so that people can get enjoy and spend their time happily. The idea of starting organization is people are demanding different taste in coldthings with different flavour so such ideas has clicked in people's mind and decided to establish a business. The aim of organisation is to target the high profile customers that will feel happy after using such product. STP approach: Segmentation:Market segment is the process of dividing a heterogeneous market that arerelatedtohomogeneoussegmentscoverscertainparametersaslikepsychographic, demographic, behavioural and geographic. Targeting:This is an advertising mechanism, that allows some visitors and people to meet with a defined set of criteria from general audience that helps to attain the business goals. 1
Targeting is uses to email marketing that can help to provide the right information regarding product and services(Larson, 2019). Target market for Brand A:Haagen-Dazs ice-creamis a American brand that is manufactured for the purpose of providing delicious taste to customers. The management of organisation is managing their business by targeting the men and women so thy make decision to buy. Target market for Brand B: Jerry’s ice-creamis a chosen brand that mainly prepared for all ages of people and mainly target to youngsters who loves to eat something cold and incream. Positioning:This tells as place and platform where a brand occupies in the mind of customers and states how it is different from the products of competitors and brand concept. This is important for organisation to create a good position in people's mind set. Position of brand A in target market:Haagen-Dazs ice-creamis maintaining higher position in the target market as it focuses on middle class of people who are brand conscious and having desires to get new taste(Rines and et.al., 2016). Position of brand B in target market: Ben and Jerry’s ice-creamis targeting higher class of people specifically to young people that maintains the good brand position and attracts the larger number of customers. Comparison of target market by involving STP process Haagen-Dazs ice-creamBen and Jerry’s ice-cream Thisispopularbrandwhichmainly manufacturedanddesignedforMen and Women's to provide the different taste of ice cream. Thisbrandtargetsmiddleclassof people inhigher geographical range that helps to increase the brand image and profitability. The desire market for such brand is lifestyle changing, class, and disposable Thisproductisdesignedonlyfor women between the age of 10 to early 40, who wants a delicious taste with good brand that attracts the number of perople. The brand targets high class of people indemographicandbehavioural segmentationas it set high prices who arecurioustokeephealthyhealthy themselves. 2
incomethatencouragethemtobuy products in all countries. Thedesiremarketishighclassof people,brandexpansionandpeople who wants good lifestyle. This helps to increase the sales and profitability in challenging environment. Marketing Mix of Brand A and Brand B Product: Haagen-Dazs ice-cream :By using the Levitt’s modelHaagen-Dazs ice-creamis a potential product that has good structure and manufactured for offering the variety of ice cream and other eatable items. This uses new technology and flavour in their products that uses by people according to get the different flavour of ice cream such as vanilla, coffee and chocolates (Singh, Mohanty and Shukla, 2017). Ben and Jerry’s ice-cream: Ben and Jerry’s ice-creamis big brand that influence the number of people by offering better quality of products. By using theAkaer model,this ice cream covers different personality such as awareness, loyalty towards brand, perceived quality, and brand association which assures people they are using use better quality of products and in preparing the ice creams. As this ice cream covers many ingredients and flavour according to people taste which influences number of people. Price Haagen-Dazs ice-cream: Haagen-Dazs ice-creamfocused on penetrate pricing strategy in initial stage where it targeted huge number of people. In current period it has adopted competitive pricing strategy which has been selected after comparing with other brand and supporting to increase the business sales. Ben and Jerry’s ice-cream:By targeting the higher class of people and maintaining brand awareness it has adopted the Value pricing strategy that is a luxury pricing which helps to create the brand value and image in the changing environment. This brand focuses on prestige value and encourage high profile of customers to buy this product. Haagen-Dazs ice-creamBen and Jerry’s ice-cream 3
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Competitivepricingpracticesisusesby company that helps to reach the target market and increases sales. Valuepricestrategyisfollowedby organisationthatcreate a good value of defined brand. IntheUK,thepriceis$15.49 for which attracts the higher profile of customers. Pricefortheice cream is Hand Picked is$9.49 and cost of pre packed is$5.49 Place Haagen-Dazs ice-cream :This brand is mass market based which is expended in more thancountries by considering Minneapolis, Minnestota, US. etc. The products are available at corner shop, showroom, online, hyper market, super market and etc. that make easiest way for customers to buy products(Sun, Dong and Wu, 2017). Ben and Jerry’s ice-cream :This brand keeps international presence as it spread out in many countries by considering South Burlington, Vermont, U.S. etc. The ice cream of such brand is available at number of shops, super market, online channel, websites, and shopping apps that uses by people in buying the products. Promotion Haagen-Dazs ice-cream:This is main activity which influence people to make the buying decision by using different channel of marketing.Haagen-Dazs ice-creamis using strategy like to feel cold and soft that influence people to buy. The management of organisation uses Cinema, hoardings, T.V., Online marketing, and social media that helps to reach the target market and increases sales(Thoma, 2016). Haagen-Dazs ice-cream:As this product made for all ages of people that target young and high profile of customers. This organisation is using newspapers, social media, print media, magazines, you tube billboards and others for the purpose of influencing number of customers and increase the organisational sales. This brand ensures customers who use this brand of ice cream would feel good and happy (Market trend in context toHaagen-Dazs and Ben and Jerry’s ice-cream.2020). Therefore, by using 4 P's it can be understand that Both companies are competitor who targetsdifferentsegmentationandattainingtheirlargernumberofcustomersintheir segmentation. Herein, it bring innovation and other process which can help to increase the productivityandsalesinchangingenvironment.Byusingeffectivepricingstrategiesas 4
competitive and Value pricing uses by them that encouragescustomers to make buying decisions. CONCLUSION From the above report it can be concluded that marketing is continuous activity which uses by organisation to reach the target customers and increase their sales by influencing them and offering better quality as comparative products. Marketing is the total of all elements such as product, price, place, and promotion that uses to run the business in challenging environment. Segmentation is the allocation of target market which helps to make decision by dividing customer group. 5
REFERENCE Books and Journal Books and Journals: Colchero, M. A., Molina, M. and Guerrero-López, C. M., 2017. After Mexico implemented a tax, purchases of sugar-sweetened beverages decreased and water increased: difference by place of residence, household composition, and income level.The Journal of nutrition.147(8). pp.1552-1557. Larson, K. M., 2019. Unanticipated uses of the global positioning system.Annual Review of Earth and Planetary Sciences. Rines, A. K. and et.al., 2016. Targeting hepatic glucose metabolism in the treatment of type 2 diabetes.Nature Reviews Drug Discovery.15(11). pp.786-804. Singh, N., Mohanty, S. R. and Shukla, R. D., 2017. Short term electricity price forecast based on environmentally adapted generalized neuron.Energy.125.pp.127-139. Sun, Z. L., Dong, J. L. and Wu, J., 2017. Juglanin induces apoptosis and autophagy in human breast cancer progression via ROS/JNK promotion.Biomedicine & Pharmacotherapy. 85.pp.303-312. Thoma, M., 2016. A survey of semantic segmentation.arXiv preprint arXiv:1602.06541. Wang, N., He, Q. and Jiang, B., 2019. Hybrid closed-loop supply chains with competition in recycling and product markets.International Journal of Production Economics.217. pp.246-258. Online Market trend in context toHaagen-Dazs and Ben and Jerry’s ice-cream.2020. [Online]. Availablethrough: <https://digitalfactoryuc3m.wordpress.com/2015/04/22/ben-jerrys-vs-haagen-dazs-an- online-marketing-comparison/> AboutHaagen-Dazsicream.2020.[Online].Availablethrough: <https://en.wikipedia.org/wiki/H%C3%A4agen-Dazs> AboutBen&Jerry's.2020.[Online].Availablethrough: <https://en.wikipedia.org/wiki/Ben_%26_Jerry's> 6
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