Problem Solving and Decision Making: Role Play on Job Dissatisfaction in UK Organizations

This presentation discusses the problem of job dissatisfaction faced by employees in UK organizations. It includes a role play between a consultant and an unsatisfied employee, a PESTLE analysis of macro environmental factors, alternative solutions, and implementation plans for better outcomes. References are also provided.

BMSW4004 Problem Solving and
Decision Making

Table of Contents
1. INTRODUCTION
2. ROLE PLAY
3. CONCLUSION
4. REFERENCES

INTRODUCTION
 Problem solving and decision-making skills are considered as one of the important skills that
helps the person to have better navigation of the things.
 The current presentation will outline the role- play based on the problem identified. The
problem is that the employees in the UK used to face job dissatisfaction.
 This presentation will have discussion on the problems and PESTLE analysis to know more
about macro environment.
 Further this presentation will put some focus on the alternative solutions and implementation of
the plan to have better outcome.

ROLE PLAY
The below is the role-play that will help to have the better evaluation of the problem that is faced by the
employees:
 Consultant: Hey! As we all know that the employees are facing the job satisfaction problem at their
workplace. So as employee, please let us know about the nature and impact of this problem on the
performance of the organization.
 Unsatisfied employee: Yes, it is the serious problems faced by employees and this used to
have negative impact on the performance of the company. By having the job dissatisfaction it used to
decrease the work performance and more and have negative impact on the employees working(White,
Aiken and McHugh, 2019).

CONTD…
 Consultant : yes it is so true and well said by you. Now please let me know about the macro
environment which used to cause such a complex problem in the different organizations of UK.
 Unsatisfied employee: Yes as an employee it is seen that the organizations used to have
great impact on the changing of the macro environmental factors. This used to have great
contribution in this problem as this used to change the working environment. The macro factors
that used affect the working of employees is as discussed below:
Political factors: This is one of the most important factor that used to have great impact on
the performance of the organization.
As there is continuous changes in the politics such as inflation rate, tax policies, etc. This
continuous changes used to have good great impact on the working of employees.

CONTD…
 Consultant : This is well answered by you. Further, please suggest some alternative solutions to
this complex problem.
You must also recommend the best solution that the organization can adopt in their
organization. This will help them to have better strategies in order to decrease the job dissatisfaction in
their organization.
 Unsatisfied employee: Yes there are different alternatives solutions which will help the
workplace to solve the complex problem face by the employees (Senek and et.al., 2020).
This can be reduced by having the clear discussion with the employees which motivates
them to have proper direction of the things in the company.

CONTD…
 Consultant : Yes you have told the best methods now please evaluate that how organizations will
implement this plan or solution and have better outcome. As the organization must have the better
implementation of the things which have makes the employees to satisfy with their job.
 Unsatisfied employee: As we all know that there are some employees in UK who are
not satisfied with their jobs, so the company must implement the plans to make them satisfy and
enhance their performance.
The company must observe the working of the employees and check where they used to
have dissatisfaction with their job (Islam and et.al., 2020).
By providing them the monetary motivation makes the employees to have better
performance and have better outcome in the market.

CONCLUSION
 From the above presentation it is concluded about the job dissatisfaction faced by the
employees.
 There is the role play between student and lecturer as the is the conversation between
them.
 By this it helps to know that how employees can be satisfied with their job and have
better performance in their workplace.

REFERENCES
 White, E. M., Aiken, L. H. and McHugh, M. D., 2019. Registered nurse burnout, job
dissatisfaction, and missed care in nursing homes. Journal of the American Geriatrics Society.
67(10). pp.2065-2071.
 Senek, M. and et.al., 2020. Determinants of nurse job dissatisfaction-findings from a cross-
sectional survey analysis in the UK. BMC nursing. 19(1), pp.1-10.
 Sadiq, M., 2022. Policing in pandemic: Is perception of workload causing work–family conflict,
job dissatisfaction and job stress?. Journal of Public Affairs. 22(2). p.e2486.
 Islam, T. and et.al., 2020. Work-family conflict and job dissatisfaction among police officers:
mediation of threat to family role and moderation of role segmentation enhancement. Policing: An
International Journal.