Professional Career Development Report and Role Play

This report discusses the professional career development of a beauty therapist through a role play and self-reflection. It includes a job description, interview questions, strengths, areas of development, and a personal action plan. The report also applies Kolb's theory of reflective cycle to the scenario.

Professional Career
Development Report
and Role Play
1

Table of Contents
INTRODUCTION...........................................................................................................................3
TASK 1 Role play...........................................................................................................................3
Job description.............................................................................................................................3
Person Specification:...................................................................................................................4
Interview questions:.....................................................................................................................5
Task 2 Report...................................................................................................................................5
Strengths:.....................................................................................................................................5
Areas of development (Weaknesses):..........................................................................................6
Reflection (Recruitment and Selection):.....................................................................................6
Personal action plan/development plan:......................................................................................7
Kolb’s theory of reflective cycle:................................................................................................8
CONCLUSION..............................................................................................................................10
REFERENCES..............................................................................................................................11
2

INTRODUCTION
The term professional career development refers to some skills and competencies which
are being developed at initial stage in order to have good professional career ahead. Interviewer
is one who is responsible for interrogating a candidate that has shown his interest in doing job
with that company (Albright, 2020). Interviewee is an applicant who had applied for job post.
The conversation between an interviewer and interviewee comprises of asking several questions
related to desired job basis on responses of which company or interviewer decides whether to
hire or not. There are certain skills which are mandatory in order to have good job position along
with analysis of strong and weak areas so that can be developed by taking timely steps. The
present report is based upon a job interview of a Beauty therapist for which interview is being
conducted. Further the report includes a self-reflection comprising analysis of strong and weak
areas along with a plan to develop skills through application of Kolb's model into the scenario.
TASK 1 Role play
Job description
3

Person Specification:
Person Specification
Position: Beauty therapist
Department: Beauty
Reporting to: Senior Beauty therapist
Attributes Essential Desirable
Required qualification and
experience in beauty therapist.
Applicant must carry
minimum a graduation degree
with at-least 65% marks from
authorised university.
Applicant who is having
minimal experience of at-least
0-1 years will be accepted.
Applicant having master
degree with specification in
health and beauty along with
professionalism in working
high rated saloon will be
considered.
Skills and knowledge An applicant must possess
effective communication and
influencing skills so to have
strong communication with
customers and staff. It is also
needed to have handsome
knowledge in selling and
guiding customers to buy
saloon’s beauty products.
An applicant must carry good
greeting skills so to have great
impact on customers while
they visit to saloon. Applicant
should also have overall
knowledge with certain
experience so to provide
better beauty treatment to
saloon’s customers and retain
them. He/she should be
competent to attend more than
one customer at a time at the
time of festival season or on
high demand.
4

Interview questions:
Q1. Tell me about your greatest strengths?
Ans. I am proficient as a beauty treatment provider having high skills, can maintain a healthy and
positive attitude with my hard work. Along with this, I am very much passionate as well as
dedicated about beauty treatment. I am very much exited to start my career as a beauty therapist.
Q2. What are your future goals?
Ans. I love performing colouring and highlight techniques so I wish to become a master or
famous colourist within next 3 years in industry and then will see where it is going to take me.
Q3. How many customers you are able to handle each day?
Ans. On an average I can handle 8-10 customers per day rest depends upon the time of treatment
which they wishes to have.
Q4. Describe the most challenging situation which you handled in your past?
Ans. For me the most challenging situation was to handle all the saloon customers at the time of
festival or weeding season due to non-availability of enough staff on particular day.
Q5. Do you feel asking any question from us?
Ans. From when, I can serve the saloon with my skills and hard work so that i can take saloon to
its heights by providing better services to customers.
Task 2 Report
Strengths:
Following are the skills present in me which are best suitable for the job of beauty therapist:
 Communication Skills: It is very necessary to have good communication skill in
order to provide best service with high convincing power to saloon’s customers. I am
proficient in influencing customers to buy saloon’s beauty products and visit saloon
on regular basis in order to have beauty treatment time to time.
 Discipline: In order to a beauty therapist it is very essential to maintain and behave
in well-disciplined manner so to greet customers with highest level of politeness
along with providing a feeling of respect. This also includes proper grooming of
therapist. I am highly disciplined as I have worked previously with high rated saloon
where disciple is placed at top and is highly concentrated.
5

There are certain more skills which are my strong areas such as effective presentation
skills, proper understanding of theoretical concepts and knowledge of beauty products, etc.
Areas of development (Weaknesses):
Following are the weaknesses upon which I am working in order to be a good beauty
therapist:
 Management of Crowd: There are situations where saloon hi highly crowded at peak
time such as festive or wedding season where attending each customers with high
satisfaction becomes very necessary. Sometimes I am not able to huge number of
customers at a time during peak load of saloon.
 Familiar with latest product: Market is very frequent in launching newest product
within very less time and the customers are demanding latest product in order to look
more beautiful. I sometimes feel myself less competent in getting knowledge or
application of those new products but I am continuously working upon this.
Reflection (Recruitment and Selection):
Based upon above discussion between interviewer and interview it is analysed that
recruitment and selection is very necessary and for the same it is essential to have proper
interview so to have proper analysis of applicant’s skills and understanding. During my interview
process I was very scared because the saloon was very well known in market and always selects
highly skills employee’s greatest level of knowledge in them. When I went for interview I found
the management team being very polite and humble with me, they commenced with my
interview after making me comfortable so that I can present best of my knowledge and skills in
front of them. They asked me several questions starting form describing myself first and then my
academic qualifications with certain extra added courses if I could have that can add credit to my
candidature. I have responded each question in well presentable manner with full of confidence
in every answer. They enquired me about my strengths and weak areas so can allot me task based
upon me potential areas, my past experience, the most complicated situation with which I met
and faced. I responded that my most critical situation was when I am alone required to handle
whole crowd from my previous saloon at the time of festival where customers visits with huge
number. During my interview i found the interviewing team and human resource team being
highly supportive and cooperative with their new employees or candidates who would be the
member of their saloon very soon. The internal environment as well as culture of saloon was
6

very healthy and positive, each existing employees of saloon maintains good relation with each
other and supports whenever needed. I was successfully able to influence and convince my
interviewers at the time of interview which allowed them to think for my selection. After my
interview I was little bit scared due to natural feeling of result but I was enough confident that I
will be selected and join saloon soon. After few minutes of my interview I was again called by
interview team and after a long discussion they offered me a job which is my dream and I wanted
to be a part of such saloon. I was asked to join saloon just after 3 days of my interview and
contribute them in achieving success with my potential skills and handsome knowledge. I was
very happy and enthusiastic to see my job offer letter in my hands which is somewhat like dream
come true. I accepted their offer and said yes to join saloon after 3 days. I was provided with
saloon dress and outfits that I am required to carry daily while performing my job. I shared this
news with my family and friends who were very happy for me. It was a successful interview and
I forgot all the fear which I was suffering before my interview. I was very excited to join my new
job and showcase my highest level of skills to my passion.
Personal action plan/development plan:
Skills/knowledge Current status Target (Actions
needed to
achieve)
Time Period Evaluation
Communication
Skills
I am an effective
communicator
and have good
listening and
speaking skills
which I can use
in my job of
beauty therapist.
I need to enhance
my
communication
skills more so to
bring
professionalism
in my job so to
perform better
and influence
more customers
with my skills.
For this I am
required to have
a time period of
2 months to
bring more
efficiency in my
communication
skills.
My
communication
skills will be
evaluated by me
itself as well as
by my saloon
colleagues who
can present a true
picture of my
progress with
me.
Time
Management
I am able to
attend each
I am required to
enhance my time
I need minimum
a time period of
My time
management
7

customer by
serving them
with full and
proper time that
is required for a
specific
treatment.
management
skills especially
for peak load
time such as
festive or
wedding season
where saloon is
filled with huge
crowd.
1 month to have
command over
my time
management
skills so to help
saloon at their
peak time.
skills will be
evaluated by
saloon top level
management
during peak load
by attending as
much as
customers I can
treat in a day.
Negotiation and
Influencing
skills
I can influence
effectively to
customers in
buying saloon’s
beauty product
and visit on
regular basis.
I need to enhance
my negotiation
skills to present
them in more
professional that
are helpful while
selling saloon’s
product to
customers and
influence them to
buy more and
more products.
I need to have at-
least 45 days’
time period in
order to enhance
develops my
negotiation and
influencing
skills.
The progress for
my negotiation
and influencing
skills will be
evaluated by my
management
team and support
staff who can
measure my
performance
during selling
and interaction
with customers.
Kolb’s theory of reflective cycle:
The model of Kolb’s reflective cycle is also known as theory of experiential learning. The model
is entirely based upon an experience and review of own skills and potential which are being
analysed in proper sequential manner by following a four stage reflective cycle (Crane and et. al.,
2020).
Each stage of kolb’s theory of reflective cycle is described below:
 Concrete Experience: This situation involves a concise and physical experience that
makes a realisation for systematic reflection so to have something effective improvement
towards practice or skills that are already present in a candidate (Duchatelet and et. al
8

2021). At this level of model one is able to enlist particular situation which describes a
reflection of one which he or she wants to see in them. It gives answer to various
questions such as what one sees, feels and thinks.
 Reflective observation: This is the second stage in reflection cycle where a description is
mentioned in written form about an experience. This stage involves a time for reflection
with high level of deeper analysis upon a specific situation that has happened in past
(Hinton and et. al., 2020). This offers answer to several different questions such as what
things have performed well along with what all does not provided effective and targeted
results. This also answers to a reason of a situation that has risen during the course of
action. It further includes the behaviour of other as well as self along with a way of its
performance.
 Abstract Conceptualisation: This is treated as third stage in Kolb’s model of reflection
which directs an individual to answer all questions that are being analysed at stage three
that is reflective observation in a form of analysing ways to perform things in different
manner or in better way (Lehane, 2020). This lists a scope of improvement so to have
more efficient performance in future career or job. The stage finds some unique ways in
order to deal things or situation with proper strategies especially at time when face same
situation next time or on repetition basis. The stage further involves a proper consultation
and discussion with peer members, colleagues, as well as literature so to cater strong
understanding of situation with better ideas for further happenings.
 Active Experimentation: This is the last stage of Kolb’s theory of reflective cycle from
where a development of new cycle takes place with new experiment. This involves a real
practice of latest collected or new knowledge at theoretical level into practical context
(Liu and Wang, 2020). Here an individual takes reflection of his own potential and skills
along with a thought of further enhancement as well as certain theories that backs into a
practice with an implementation of newest strategies. Here some strategies gets work
whereas some gets failed which gives a birth to new reflection cycle. This covers a stage
of concrete experiment that becomes a latest active experience.
By implementing a theory of Kolb’ reflective cycle an individual will be able to analyse and
evaluate his skills and potential comprising key areas as well as development areas that are
helpful for performing task effectively. Through this model one can have better reflection for his
9

experiences and situations that have taken place in past. This provides a fair and real picture of
one’s knowledge and skills along with its application to have better results from performance.
CONCLUSION
From the present report it is concluded that interview plays a very important role in
recruiting and selecting an employee or hiring any candidate for a job. Analysing owns strengths
and areas of development help one to analyse potential and weaknesses so to have effective
performance and timely enhancement of present skills and knowledge. A self-reflection is very
helpful to evaluate ones performance. A candidate can develop a personal development plan
which gives a true and fair picture of potential skills and knowledge in order to have a real
picture of it. There is a model that can be applied such as Kolb’s theory in order to have deeper
analysis of reflection as well as a proper direction towards achievement of goal.
10

REFERENCES
Books and Journals
Albright, G., 2020. Introduction to PK12 Professional Development Role-Play Simulation
Technology. In Games and Simulations in Teacher Education (pp. 7-17). Springer,
Cham.
Crane and et. al., 2020. Leveraging the experience of stressors: the role of adaptive systematic
self-reflection. Anxiety, Stress, & Coping. 33(3). pp.231-247.
Duchatelet and et. al 2021. Explaining self-efficacy development in an authentic higher
education learning context of role-play simulations. Studies in Educational
Evaluation. 68. p.100940.
Hinton and et. al., 2020. RECRUITMENT AND SELECTION. Human Resource Management:
Strategic and International Perspectives, p.198.
Lehane, L., 2020. Experiential Learning—David A. Kolb. In Science Education in Theory and
Practice (pp. 241-257). Springer, Cham.
Liu, P.S. and Wang, X.F., 2020, August. Practice Teaching Design and Implementation Based on
Kolb's Learning Theory. In 2020 International Symposium on Educational Technology
(ISET) (pp. 234-237). IEEE.
Long, E.M. and Gummelt, G., 2020. Experiential Service Learning: Building skills and
sensitivity with Kolb’s learning theory. Gerontology & geriatrics education. 41(2).
pp.219-232.
Opute, J.E., 2020. Recruitment and Selection. In HRM in Africa (pp. 17-30). Palgrave
Macmillan, Cham.
Ourahmoune, N. and Jurdi, H.E., 2020. Beauty salon-a marketplace icon. Consumption Markets
& Culture, pp.1-9.
Rogers and et. al., 2020. An Evaluation of Virtual Reality Role-Play Experiences for Helping-
Profession Courses. Teaching of Psychology, p.0098628320983231.
Tomar, S., Tiwari, R.R. and Verma, G., 2020. Occupational respiratory morbidity among hair
and beauty salon workers in Udupi taluk, Karnataka, India. American Journal of
Industrial Medicine. 63(10). pp.902-906.
Toomey, M., Zhou, X. and Yan, X., 2020. Examining the Effectiveness of Using Role-Play
Simulations with Chinese Students in China. International Studies Perspectives. 21(4).
pp.363-378.
Youn, S.J., 2020. Interactional Features of L2 Pragmatic Interaction in Role‐Play Speaking
Assessment. TESOL Quarterly. 54(1). pp.201-233.
11