Professional Development Identities and Practice Introduction 3 P1

PROFESSIONAL IDENTITY
AND PRACTICE

Table of Contents
INTRODUCTION...........................................................................................................................3
MAIN BODY...................................................................................................................................3
P1. Explain key importance of Professional Development to the different Stakeholder............3
P2. Explain the expectation of skills by the employer in different organisation context............4
LO 2.................................................................................................................................................5
P3. Assess skills and competency of the job role........................................................................5
P4. Explain range of learning theory and approaches.................................................................7
LO 3 ................................................................................................................................................8
P5. Personal Development plan to enhance the skill..................................................................8
LO 4...............................................................................................................................................10
P6. Explain job interview Process.............................................................................................10
P7. Key strength and weakness of applied Interview...............................................................11
CONCLUSION..............................................................................................................................12
REFERENCES..............................................................................................................................13

INTRODUCTION
Professional identity is the set of meaning which explains how individual used to perceive
themselves in the Professional context. Four Season Hotel is the London based hotel founded in
the year 1960. This report explains the benefit of professional development for different
stakeholder. Further this report explains the expectation of employer toward the different
organisational context. Further this report goes on to explain the ability and skills for a job role
and the theory of professional development process and Personal development plan. In the end
report shows the Job interview for the suitable job position and the strength and weaknesses of a
job interview.
MAIN BODY
LO 1
P1. Explain key importance of Professional Development to the different Stakeholder
Professional development is the process of developing the skill which helps the individual to
maintain their professional credential by the way of attending conference, informal learning from
practices and ideally incorporating an evaluative stage.
Importance of professional development for different stakeholders
Employee: As professional development helps the employer in developing the skill which is
good for the professional use, professional development helps the employee in developing the
knowledge regarding the task to be done as Professional development helps the employee in
looking the task from different aspect and also provide skill to employee to understand the
different situation very comfortably and way to resolve it. In the organisation Four Season Hotel
also employee are having different aspect of doing different work as these is very necessary for
them as in hospitality industry way of serving to the customer used to change and for having a
competitive advantage firm need to adapt it (Zepeda, 2019).
Customer: As professional development increase the effectiveness of the employee by providing
them good skills and knowledge about the service. Professional development also helps the Four
Season Hotel to satisfy their customer as every customer has their own need and requirement in
the hospitality industry depending on their background, Professional development helps the
organisation to understand and satisfy customer need and also it helps the organisation to build a
good brand or organisation name in the eye of the customer.
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Supplier: As they are the key stakeholder in all the industry as they are the one who supplies raw
material, Suppliers are always benefited from the professional development as Professional
development emphasis on the research program which helps the quality supplier to reach the
organisation very comfortability and also helps the Supplier to understand the need of the
organisation as professional development laid to clarity of the mind for the employee (Aruna and
Anitha, 2015).
Investor or Shareholder: As they are the key stakeholder in the organisation and are very
interested in looking the growth of the business as growth of the business helps the shareholder
to grow as they are benefited in the way of dividend, as professional development helps the
organisation in growing the efficiency of work in the organisation it eventually results in increase
in the revenue of the business and increase in revenue mean that there will be increase in the
dividend of all the Investor and Shareholder. In the case of Four Season Hotel also professional
development helps the shareholder and Investor.
P2. Explain the expectation of skills by the employer in different organisation context
Employer always expect the top quality talent in the organisation as these is the main resources
which completes the day to day activity of the business. The main expectation which employer
expect from their employee in different roles and responsibility is as follows:
Marketing manager is the one promote the awareness of the organisation in the market
and Human resources who recruits the talent requires lot of skill to do it as these is the long
process task. Employer always look for the research skill of the both the position as this role
requires lot of research work as without research one cannot implicant the policy and Employer
always look for a patience person in this role as sometime it takes time to get a good result from
market but the individual need to try it on regular basis. In the Four Season Hotel also employer
conduct test to see both the above skill in the individual so that they are able to get the best talent
(Akkermans and et.al., 2015).
General manager is the one who manages all the activity of the department and
organisation and sales department are the one who try to sell the product to the customer, in the
case of these two role employer always look for a confident and full motivated person in the
organisation as these two roles need to face many problems in performing their task as manager
has to hear manage all he difficulties of the organisation and the sales department require
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