Professional Identity and Practice Assignment | Hilton Hotels
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Added on 2021-01-02
Professional Identity and Practice Assignment | Hilton Hotels
Added on 2021-01-02
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PROFESSIONAL IDENTITY ANDPRACTICE
Table of ContentsINTRODUCTION...........................................................................................................................1PART A...........................................................................................................................................1Overview of Hilton Hotels & Resorts..........................................................................................1Skills & Competencies required for the job role of HR Manager...............................................2Importance of undertaking ongoing professional and personal development.............................3Range of different leaning theories and approaches used for personal and professionaldevelopment.................................................................................................................................3Own ability and self-evaluation...................................................................................................4Best development approaches to enhance professional ability....................................................5PART B............................................................................................................................................6Development plan........................................................................................................................6PART C............................................................................................................................................8Job interview for applied job role................................................................................................8Strength and weakness of applied interview process...................................................................9CONCLUSION .............................................................................................................................10REFERENCES..............................................................................................................................11APPENDIX....................................................................................................................................13
INTRODUCTIONProfessional identity and practice means using knowledge for one's profession.it includesprofessional activities related to the actual performace of duty in the respective profession. Thepresent study is done on Hilton Hotels which provide the best lodging and food service acrossthe world, the brand focuses on both leisure travellers and business. It is mostly located nearairport and vacation destination. Along with this a briefing is done on benefits of ongoingprofessional development for stakeholders within the Hilton Hotels. In addition to this there arevarious skills required for hiring the candidate in the management which is discussed in detail.the present study also includes learning theories and approaches that are used for personal andprofessional development process. Interview plays an important role for appointing a candidatefor a vacant job. Here the job role is HR and a brief discussion is done on the strength andweakness of applied job role.PART AOverview of Hilton Hotels & ResortsHilton Hotels & Resorts is an international brand of service hotel & resort industry. Its parentcompany is Hilton Worldwide. It is an American international hospitality privately ownedcompany (Muñoz and Bermello, 2017). The company was established by Conrad Hilton in theyear 1919. Hilton Hotels & Resorts has its current operations in 85 countries and in 6 continents.These stakes are solely owned by and managed by or delegated to independent operators as afranchises. The company has more than 570 hotels operating worldwide. The company has itsheadquarters at McLean, Virginia in United States. The company is concerned in focussing onleisure travellers or tourists and on business travellers.The company has its major locations near airports, attractive vacation places, in intense citycentres around the world (Soumyaja and Alexander, 2016). The company is a well-known brandacross the globe because of its innovative & creative approach towards its products, service,amenities and authentic hospitality. The brand has been a global market leader for years due toits honest commitment towards the global community, by supporting global sustainability innumerous ways and fulfilling its corporate social responsibility. The brand possesses a team ofindividuals which provide friendly, customised services to its guests & leave an enduringimpression in the minds of its customers. 1
Skills & Competencies required for the job role of HR ManagerEmployer always hire people those who have necessary skill and ability to perform theirjob efficiently. Skills require in HR manager:Training skill: HR manager of company must have ability to train others so thatemployees can perform their work efficiently. Decision Making ability: Hr manager of Hilton hotel needs to be able to take rightdecision so that complex situations can be resolved on time (Korompot, 2017). Communication Skills : Human resource manager of Hilton hotel must be able tocoordinate with others efficiently so that relationship between employees can be built up.It involves transfer of information in an effective & efficient manner.Motivator : A HR manager should be able to motivate employees to build enthusiasm inthem to promote the interest of company.Leadership skill: A HR manager should be competent enough to lead, guide, supervise,direct & control its team.Relationship building skill: It is a crucial role of a HR manager to manage and buildrelationship between job providers and job seekers.Competencies Critical Thinking : It is an art of independent & rational thinking to bridge logical linksbetween thoughts & ideas.Expertise knowledge of HR subjects: The HR manager should have the appropriateknowledge of aspects of management (Akmanova, Kurzaeva and Kopylova, 2019).IT friendly : The HR manager should be prone to work with computers & technology.Analytical Thinking: A methodology of solving problems quickly with effectiveness. AHR manager of Hilton hotel should be concerned to solve complex problems intoeffective solutions. Conflict Resolution : HR manager should be able to find a solution of a conflict ordisagreement of employees in a peaceful way, so that a healthy work culture prevails inthe organisation. 2
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