The report highlights the importance of ongoing development for individuals, particularly in a role like Sous-Chef at Hotel Hilton. It emphasizes the need for CPD to enhance knowledge and skills in areas such as communication, presentation, leadership theories, and more.
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PROFESSIONAL IDENTITY AND PRACTICE
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Table of Contents INTRODUCTION...........................................................................................................................3 MAIN BODY...................................................................................................................................3 P1 Key benefits of ongoing professional development for different stake holders....................3 P2 Skills and competencies required by Sous Chef de cuisine and the chief waiter in Hotel Hilton...........................................................................................................................................4 P3 Assessment of own abilities, skills and competencies...........................................................4 P4 Review of different learning theories used for personal and professional development.......5 CONCLUSION................................................................................................................................6 REFERENCES................................................................................................................................7
INTRODUCTION Development of personal and professional skills is very important for any individual in order to develop himself and succeed in the corporate world. In this report, the importance of continuous professional development i.e. the ongoing development has been highlighted for different stakeholders that are associated with the company (Yusof And et.al., 2016). Along with this, this report will also discuss the different skills necessary for the job role ofSous-Chef de cuisine in Hotel Hilton, UK. Further, a self evaluation of all the skills possessed has been carried out and the various leadership theories have been discussed and the impact that they have on personal and professional development of an individual. MAIN BODY P1 Key benefits of ongoing professional development for different stake holders. Ongoing Professional Development orContinuous Professional Developmentcan be definedasaprocessofcreating,enhancing,maintainingandthedocumentationofthe professional skills that are necessary or performing the job efficiently. An individual can gain these skills either in a formal manner or through an informal process. CPD can be carried out through a series of steps forming a cycle which are : identify and plan, learning activities, reflect on your learning, apply your learning and share your learning. It should not be confused with the training process as it is gained by the employees after the training period so that they can develop their professional abilities and enhance the skills required for performing their job. For the job role of Sous Chef de cuisine there are many skills a abilities that they can develop for their job role as per the values of Hilton Hotel (Gilbuena And et.al., 2015). Their various other benefits are :- ï‚·It can assist the Sous-Chef de cuisine in building the key skills and competencies that are required by them to provide first class services to the customers visiting the hotel and hence create a better value of the company in market attractinginvestors. ï‚·CPD assists in improving an individual and keeps him updated about all the recent developments that have occurred in the external environment so that they can adapt themselves also and this garners confidence ofshareholderswho have invested in the company. 3
ï‚·CPD, by providing the necessary skills and experience required, prepares a Sous-chef for taking command when the principle i.e. the chief chef retires. This helps in improving and buildingemployeescareer of Hilton Hotel (Fisher, Bagiati and Sarma, 2017). P2 Skills and competencies required by Sous Chef de cuisine and the chief waiter in Hotel Hilton. The skills and competencies required by an individual differ fro every role and for the role of Sous Chef de cuisine and chief waiter, there is an entire set of skills and competencies that he should have :- Multi tasking skills :-A Sous-Chef is second in command and he must be able to perform a variety of tasks at the same time with equal efficiency. He must be able to cook dishes as per the requirement of customers and also direct his juniors and at the same time chief waiter should focus on presentation skills without compromising with the time taken to prepare the dishes. Leadership skills :-Since a Sous Chef would soon become the chief chef, he must have the required leadership skills that can help him in maintaining other chefs working under him and ensuring that they are capable of maintaining the required standards (Yusof And et.al., 2016). Creativity and Innovation :-A chef always needs to develop innovative methods of presenting his dish and experimenting with ingredients so he ca cook new dishes or modify old dishes. This is a long process and the chef must be extremely familiar with a variety of ingredients andbe able to successfully mix different food items. Communication and presentation skills :-A sous chef needs to communicate with a variety of customers and hence he must be adapt in dealing with different personalities of customers in different manners and make them comfortable in the setting of Hilton Hotel. Problem solving skills and dealing with stressful situations :-Being a Sous-Chef of the prestigious Hilton Hotel is not an easy task and there are many moments when the situations turn highly tense like dissatisfied customer or stale vegetables or excess time taken etc. an efficient chief waiter must be able to successfully deal in such situations and satisfy their customers maintaining the prestige of the Hotel (Nikulchev and et.al., 2016). P3 Assessment of own abilities, skills and competencies. A sous chef is an integral personality in the hotel department and therefore one needs to carefully assess themselves before they can apply for this position evaluating whether they are really capable or not. 4
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Strengths :- ï‚·Extremelydevelopedcommunication skills. ï‚·An effective Convincing Power and can be applied in any situation. ï‚·Time management ability is also very strong and knows the importance of providing dishes on time. ï‚·A keen eye which helps in focusing on smaller and finer details. ï‚·Strong Creativity levels which can help inbringinginnovationinthedishes presented (Clements and et.al., 2016). ï‚·A great deal of experience in working various five star hotels so can recognize the various types of visitors and deal with them accordingly. ï‚·Expertiseonculinaryskillsandcan recommend good things as per the taste of visitor.ï‚·Highdegreeofflexibilityandcan easily adapt to changing scenarios. Weaknesses :- ï‚·Lack of any analytical or mathematical skills that may be required (Gilbuena And et.al., 2015). ï‚·Business sense is also not a very good fieldandsometimesmayactas drawback in work area. ï‚·Lack of quick decision making abilities whichmightcreatedissatisfaction amongst the customers. ï‚·In stressful situations, sometimes the situationsmaynotbehandledas efficiently as they should be. ï‚·Theleadershipskillsarenotso developedandhencecannothandle teamworksuccessfully.Also,the guidance may not be proper. ï‚·Lack of proper knowledge regarding changing trends and practices in the market and sometimes this may lead to redundancy making the chef inefficient. P4 Review of different learning theories used for personal and professional development. Learning theories and different approaches assist an individual in developing a method for the purpose of acquiring, retaining and recalling the required and relevant knowledge. There are any learning theories that are prevalent such as behavioural theory, constructive theory and cognitive theory. These theories help an individual in forming a brief guideline which assists the user in creating the earning process that needs to be formed (Caza and Creary, 2016). Behavioural theory :-This theory states that an individual can learn many things by observation of the stimuli and analysing the external environment and the behaviour of different individuals 5
in those environment. This observation will help an individual in his personal as well as professional development in the following manner :- By observing the behaviour of employees, an individual can sharpen their ability to understand and predict the nature of a person thus helping him in taking better decisions. Also, the analysis of external environment will help a individual in developing his analytical skills and collectively both of these will help an employee in making better decisions after careful evaluation of people thus becoming more productive (Wald, 2015). Constructive theory :-This theory states that learning is a regular and active process which is formed by an individual through constructing it by the personal and professional experiences that they face. Instead of acquiring knowledge, an individual constructs it and since the interpretation ofeveryindividualvariesfromeachother,itleadstodifferentconstructionandhence knowledge formation is different for every individual. Here it is emphasized that a learner is not a blank slate and utilizes his past experiences foe meeting a problematic situation.This can help the Sous-Chef in serving their customers in a better way. Cognitive theory :-Cognitive theory is different from both of above theories as it emphasizes is laid on cognition i.e. knowledge for determining the manner in whichan individual reacts. It states that in every situation individual behaves and reacts in a manner which he thinks is the best way on the basis of the concepts formed by him. It assists in the development as it helps in acquiring the knowledge and then classifying of such knowledge so that in relevant situation, relevant data can be utilized(Broadhead, 2017). CONCLUSION The research carried out in this report can be used to summarize the importance of developing personal and professional skills for an individual. This report concludes that ongoing development is extremely necessary for an individual and CPD is extremely important for this process. Further the importance of certain skills like communication, presentation skills etc. and their importance for the role of Sous-Chef in organizations like Hotel Hilton have been discussed. Lastly, the emphasis has been laid on the importance of leadership theories in developing knowledge regarding personal and professional environment by an individual. 6
REFERENCES Books and Journals Broadhead,R.S.,2017.Theprivatelivesandprofessionalidentityofmedicalstudents. Routledge. Caza, B.B. and Creary, S., 2016. 13. The construction of professional identity.Perspectives on contemporary professional work: Challenges and experiences, p.259. Clements, A.J. And et.al., 2016. Exploring commitment, professional identity, and support for student nurses.Nurse Education in Practice.16(1). pp.20-26. Fisher, D.R., Bagiati, A. and Sarma, S., 2017. Developing professional skills in undergraduate engineeringstudentsthroughcocurricularinvolvement.JournalofStudentAffairs Research and Practice.54(3). pp.286-302. Gilbuena,D.M.Andet.al.,2015.Feedbackonprofessionalskillsasenculturationinto communities of practice.Journal of Engineering Education.104(1). pp.7-34. Nikulchev,E.andet.al.,2016.Monitoringofinformationspaceforprofessionalskills demand.Contemporary Engineering Sciences.9(14). pp.671-678. Wald, H.S., 2015. Professional identity (trans) formation in medical education: reflection, relationship, resilience.Academic Medicine.90(6). pp.701-706. Yusof, K.M. And et.al., 2016. Instilling professional skills and sustainable development through Problem-Based Learning (PBL) among first year engineering students.International Journal of Engineering Education.32(1). pp.333-347. Online 7
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