Professional Identity and Practice

Professional Identity
and Practice

Table of Contents
INTRODUCTION...........................................................................................................................3
TASK 1............................................................................................................................................3
P1 Examine the key benefits of professional development for different stakeholders................3
P2 Evaluation of Professional Employee Expectations of Skills and Competencies..................4
TASK 2............................................................................................................................................6
P3 Critically evaluation of Own skills and Competencies...........................................................6
P4 Range of Learning Theories and Approaches.........................................................................7
TASK 3............................................................................................................................................8
P5. Construction of a professional development plan to enhance chosen skills and competences
within a specific work context.....................................................................................................8
TASK 4..........................................................................................................................................10
P6 Undertake a job interview for a suitable service industry role.............................................10
P7 Review the key strength and Weaknesses of an applied interview process.........................11
CONCLUSION..............................................................................................................................12
REFERENCES..............................................................................................................................13
Books & Journals.......................................................................................................................13

INTRODUCTION
Professional identity is an individual's attribute and behaviour in professional workplace.
It ensures the growth of person in future with continuous practice in the practical world. It has
been evaluated that many individuals performs different jobs to achieve their own satisfaction
level. This improvises their living of standards by ensuring effectiveness in their skills. This
report considers the Hilton Hotel for the evaluation of the topic of this report. It is 5 star hotel
headquartered in London. Also, this report covers the on-going professional development,
critical evaluation of various skills along with different competencies. On the other hand, it also
includes the strengths and weaknesses of interview process. Lastly, it considers the job role
within service industry which will be helpful. It is important for an individual to perceive their
professional identity. This report also highlights the individual oriented learning in the industry.
It also considers the professional development plan along with the expectations of professional
employer.
TASK 1
Professional development is important for students, employers and employees. This helps
in enhancing the competencies of an individual in an external environment. It is an overall
development plan which improvises their personality towards a successful career. Furthermore,
in relation with hospitality industry it is very important to develop an effective personality which
will help in getting a competitive advantage (Calvert, 2019). The professional development can
be done through devising various strategies in order to gain success in near future. In relation
with Hilton Hotel, they adopt different approaches to enhance their profitability which will
benefit both the employer and employee. The benefits are mentioned below:
Benefits to Employees
 Job Satisfaction Level: It is important for the employees to experience the job
satisfaction. This will motivate them at the workplace which will enhance their efficiency
and effectiveness. In relation with Hilton Hotel, the workers will be able to perceive
various skills like communication, administration and so forth, through this professional
development plan. Job satisfaction level helps in boosting up the morale of the employees
at work. Due to which the employee can work with high potential level towards the
attainment of the goals of the organisation.

 Knowledge Enhancement: The professional development plan will help in enhancing
the knowledge of employees at workplace. This will help them in applying the
knowledge for the betterment of their confidence level. In relation with Hilton Hotel, the
workers can apply their knowledge in attracting more customers and make their journey
memorable. This also helps in understanding the customer preferences which will help
the manager in making the required improvement for the development of the services.
Hence, these are the benefits of the plan for an employee who will reenergize their creativity
for ensuring successful planning and growth.
Benefits to Employers
 Skilled Workforce: The continued growth of the workers will enhance their skills and
efficiency at workplace. In relation with the hotel this will improve the quality of services
which will improve their goodwill and position in the hospitality industry. Skilled
workforce helps in getting a leading position in the industry. Skilled workforce is a base
for the performance of various roles and responsibilities of the company (Cruess, Cruess
and Steinert, 2016).
 Enhanced Productivity: The development of employees will help in increasing the
productivity of the hotel. The employees will apply their skills towards the attainment of
the goals. In relation with the said hotel, the workers will work with effectiveness
towards enhancement of the productivity and profitability. This will ensure the proper
accomplishment of goals by improving and working on the contingencies in the
production and development process.
Hence, these are the benefits of the plan for the employers which will ensure accomplishment
of goals of the organisation..
In relation with Hilton Hotel, the workers should perceive various skills and
competencies which will help in enhancing their overall development. There are many
expectations of the employers from the employees to achieve the desired results. This will also
develop a sense of knowledge and responsibility for the managers towards the organisation.
Various skills and competencies are explained below:
Skills
 Communication: It is a key to achieve success in a continued professional environment.
For ensuring the quality services, it is necessary for the manager to have effective