Professional Identity and Practice Assignment - Hilton

Professional Identity and Practice

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
P1 Examine the key benefits of on-going professional development for different stakeholders
within a specific organisation......................................................................................................1
P2 Professional employer expectations of skills and competencies within an organisational
context.........................................................................................................................................2
TASK 2............................................................................................................................................3
P3 Assessment of abilities, skills and competencies for a specific job role...............................3
P4 Learning Theories and Approaches used for personal and professional development..........4
TASK3.............................................................................................................................................5
P5 Development plan to enhance chosen skills and abilities......................................................5
TASK 4............................................................................................................................................6
P6 Job Interview for a Service Based Industry...........................................................................6
P7 Review key strengths and weaknesses of an applied interview process................................8
CONCLUSION................................................................................................................................9
REFERENCES..............................................................................................................................11

INTRODUCTION
Professional identity is defined as how an individual perceive himself with in an
organisational context and how he communicates it to others. It is very vital to understand a
person's professional identity in order to attain the knowledge, skills and capabilities of an
individual. Personal skill audit is a manner in which an individual can identify his or her
strengths and needs for developing a healthy atmosphere. It depends on the area of business an
individual is working which varies in different situations. Professional development refers to the
continuous learning of an individual in regard of his career. It is required to keep an individual
up-to-date and helps in development of new skills. Personal and professional skills and abilities
plays a crucial role for development of an individual in an organisation and for this purpose an
individual have to prepare himself for interviews in order to identify his strengths and
weaknesses.
This study is conducted to have a detailed study of professional development in an
organisation and its benefit on employers and employees. The report describes how professional
development will help an individual to enhance his skills and competencies. In this study, Hilton
has been chosen. Hilton Hotels & Resorts is a multinational hospitality company founded by
Conrad Hilton in 1919 and from then onwards it has helped in making travelling easier,
innovative restaurant concepts, and authentic hospitality. With the help of this research, the
researcher will be able to explore the importance of professional development and self-directed
learning, learner is also able to assess skills, competencies and different learning and
development theories, will helps in defining a professional development plan and will be able to
identify the strengths and weakness of an interview process.
TASK 1
P1 Examine the key benefits of on-going professional development for different stakeholders
within a specific organisation
Professional development is a process of improving the skills and abilities of an
individual by giving training and educating them at the workplace. In the modern scenario,
professional development plays a crucial role in order to enhance the knowledge and abilities of
employees. Yield management is a pricing strategy which is commonly used in the hjospitality
sector. It refers to price at which company offers a product or services to the customer at best
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time so as to earn maximum profit. It is very beneficial for Hilton as by adopting this strategy
they can make more money as more will be the demand of hotel, more the price can be charged
for the same. On-going professional development performs varied roles to ensure an individual
to be competent in their profession and can help in gaining the practical knowledge about the
work environment, which can be thoroughly applied in future. It will help employees of Hilton in
attaining various skills regarding the work culture through which services could be provided to
customers with ease. Some of the benefits of on-going professional development :
 In Hilton, an ongoing professional development programme can help the employees to
build confidence in them. With the help of this employee could perform more effectively
at the workplace and it will make positive impact on employers as when employees
perform their best it will reflect in improvement of overall performance of organisation
and will raise profits.
 Another important benefit which could be seen by developing this model is improved
efficiency of workers, as it allows other staff to learn from others while training process
which could be easily learned while other professionals are sharing their experiences. It
will lead to increased productivity and efficiency of the organisation.
As per job profile of HR Assistant manager at Hilton Hotel, this job role is benefits to
employees, employer and customer as per. HR Assistant manager is the person who plans
employee recruitment and selection through different sources such as employee referral, contract
agencies, etc. So HR Assistant manager is important for making environment of Hotel Hilton
positive by hiring expert personnel.
When there is issue to any of the employee in organisation such as related to work place
ethics, then they can contact of HR Assistant manager of Hotel Hilton. There are different laws
related to employees such as equal remuneration act, etc. are implemented by HR Assistant
managers of Hotel Hilton, so this is positive for workforce of organisation. While entertaining
new employees, orientation is provided by HR manager of Hotel. So this job profile is benefited
to employees as well.
There are different consumers visiting to Hotel for different purpose such as dinning,
stay, party, meeting, etc. So it is responsibility of HR Assistant manager to hire individuals
which are able to maintain brand image of Hotel Hilton. There must be some specific dress for
all the departments so this gives good image to consumers.
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