Professional Identity Formation in Nursing

This assignment provides an overview of the professional identity formation process in nursing. It includes a list of research papers and studies that examine the development of professional identity in nursing students, medical students, and mental health nursing professionals. The papers discuss various aspects of professional identity, including its formation, socialization, and transformation in different nursing contexts.

Professional Identity and Practice.

Table of Contents
INTRODUCTION...........................................................................................................................3
PART 1............................................................................................................................................4
An introduction and overview of organisation............................................................................4
Skills and competences expected by the employer for specific roles in your chosen
organisation.................................................................................................................................4
Benefits and importance of undertaking ongoing professional and personal development and
how it can enhance career prospects...........................................................................................5
Range of different learning theories and approaches used for personal and professional
development................................................................................................................................6
A critical evaluation of your own abilities, skills and competences for one of the job roles in
the organisation, using at least two self-evaluation models to undertake an audit of your hard
and soft skills...............................................................................................................................7
Abilities:......................................................................................................................................8
Consideration of the best development approaches to enhance your own professional and
personal development..................................................................................................................8
PART B............................................................................................................................................9
PART C..........................................................................................................................................12
CONCLUSION..............................................................................................................................15
REFERENCES..............................................................................................................................16

INTRODUCTION
Hospitality industry is one of broad category in service industry in which lodging, food
and drinks service, theme parks, event planning and cruise line with travelling are part of travel
and tourism industry. Tourism industry is one of the largest sector that helps in enhance
employment opportunities and helps in growth and enhancement of economy. This report is
based on Thomas cook group which is an British global travel company and it formed or existed
after merger of Thomas cook Group plc with Thomas cook AG. This report is based on self
assessment program of an individual with benefits of on going professional development. It asses
skills and competencies by using different learning and development approaches. It also access
development plan to evaluate skills and capability in an individual and range of service industry
and skills for a job application.

PART 1
An introduction and overview of organisation.
This report is based on hospitality industry which is an Broad sector and includes
lodging, event planning and theme parks and transportation, travel and tourism are major areas
that includes in it. In that assignment the chosen organisation is Thomas cook which is an British
global travel and tourism industry (Trede, Macklin and Bridges, 2012.). That group of travel
and tourism has no. of tour operators that gives a whole tour packages and services under one
roof to give delighted experience to consumers. In February 2007, it merge with Thomas cook
AG and MyTravel Group plc to gain competitive advantage to enlarge business opportunities.
Skills and competences expected by the employer for specific roles in your chosen organisation.
In an hospitality industry contribution of employees in giving pleasant experience to
consumer base plays very important role to enlarge business opportunities. The main skills in
travel and tourism industry consist of communication skills, better serving style of consumers
and coordination in various works and activities and comply with to attain desirable goals and
objectives (Wald and et.al ., 2015.). According to designation of human resource manager they
require skills and potentials such as communication, analysis of capabilities of other,
relationships building and leadership development skills and development. To achieve goals and
objectives organisation have to select and retain one of best employees that give their best in
organisational enhancement and fulfil individual and organisational goals. Hence in case of
Thomas cook that is an multinational brand name in travel and tourism industry so to always
remain enough competitive into marketplace they have to retain best employees to get desirable
outcomes.
Coordination:
In Thomas cook which is an international brand name perform and provides various
works and activities under one roof in an effective way (Wenger-Trayner and et.al 2014). In
that case it would be expect from employees that they and their manager coordinate and control
each and every sphere of organisation to give their best attributes. It is one of important for
employee's because it helps in share roles and responsibilities to perform in better way.
Willingness to learn:

In that ability and capacity to learn new things and attributes in which employees and
their managers plays very important role in giving best for achieving goals and objectives
(.Izadinia, 2013.). In case of Thomas cook they expect from employees that they adopt
continuous learning according to market demand and needs and deliver up to mark to
organisation.
High confidence and motivation:
The another main attribute that Thomas cook expect from their employees is that high
motivation and confidence level so that they can easily understand what is wrong for them and
right also. So Thomas cook by giving training and development to their employees helps to
maintain their motivation and confidence to give their best in organisational development.
Benefits and importance of undertaking ongoing professional and personal development and how
it can enhance career prospects.
Ongoing professional development refers to chain of activities that helps in track and
document skills and capabilities, knowledge and experience in both formal and informal working
. It is a record about an individual's experience, learning and them application of learning.
There are many benefits of professional and personal development plan that are as follows:
Increase retention:
In that competitive era more employees think about cutting cost for opportunities sucha s
training and development. In that case organisation put forward for giving professional
development opportunities in which employees also feel engaged and motivated that firm think
about them and they retention ratio increases.
Build confidence and credibility:
In corporate world every one want proper skills and capabilities to give their best in
individual and organisational development. Professional development training gives
opportunities to staff members of Thomas cook to enhance their confidence level in field in
which they are working (Xu, 2014). It also enables in create credible atmosphere towards
organisation and to gain competitive advantage.
Professional development and personal development helps in enhance career opportunities by get
specialisation in every aspect of department and helps in achieve mental satisfaction to enlarge
business growth and enhancement that directly and indirectly affect on individual growth.

Customers:
customers are very important stakeholders for an organisation that helps in gain
profitability when they favourably purchase their products and services. In case of Thomas cook
by using personal and professional development program they can be able to get standardised
products and services (Johnson and et.al ., 2012.). The main objective of Thomas cook is to
provide all services under one roof so that consumers can get delighted experience. It should be
proved beneficial for organisation to facilitate loyalty to consumer base. It enhance career
advancement of consumers and helps in increase their viability in business environment.
Range of different learning theories and approaches used for personal and professional
development.
There are various learning theories and approaches which developed on significance for
the method and way in which that deliver to an individual. There are various learning theories
and approaches in personal and professional development that are as follows:
Behaviourist approach to learning:
That approach of learning focus on belief that an appropriate trait or behaviour can be
developed by continuous repetition of tasks and duties with help of feedback from facilitator.
That helps in get perfection in work and procedures and positive feedback helps in
encouragement towards success and enhance productivity. On other hand negative feedback
discourage or demotivate for a mistake and brings undesirable behaviour.
Social learning theory:
Social learning theory that is earlier an behaviourism theory. It is an chain of activities in
which people can learn in both direct and indirect manner by observation of others (Crigger and
Godfrey, 2014). That kind of learning can be achieved by absorbed by their repertoire of traits
and behaviour that gives positive outcomes.
Cognitive approach to learning:
In behaviourist theory of learning focus on significance of assertive behaviour of tutor
and passive participants who have no choice other than to respond in predetermined way. In
contrast in cognitive theories that are majorly concerned for role and importance of active mind
to learn and gain opportunities.

A critical evaluation of your own abilities, skills and competences for one of the job roles in the
organisation, using at least two self-evaluation models to undertake an audit of your hard
and soft skills.
Self evaluation is one of important framework that helps in access own strength and
capabilities and also weaknesses of an individual so that they can majorly avail their strength and
eliminate weaknesses. There are various models of self evaluation that are as follows:
The EFQM excellence Model:
The EFQM excellence model that are use by thousands of organisations in both public
and private sector and a tool for evaluation and development their operations (Hercelinskyj and
et.al ., 2014.). In case of educational organisations for benchmark their operations and results
with parties in national and international level so that model provides opportunities to attain
objectives. That model is one of most important to avail various opportunities to reap out
benefits.
This model is based on various fundamental concepts or characteristics of excellence that are as
follows:
results orientation, customer focus, leadership and constancy of purpose, management by process
and facts, people development and involvement, continuous learning and improvement and
partnership development at last public responsibility. With help of these measures and practices
helps in evaluation of their own performance that are very important for own performance and
development.
The another best model to evaluate own performance and capabilities that is SWOT analysis
which stand for strength, weaknesses, opportunities and threat that is mostly use for industries to
evaluate their own performance and internal analysis of industry.
Strength of an individual as an HR manager:
To appoint as an HR manager in Thomas cook, an individual have proficient in
communication skills, coordinate various works and activities, leadership skills and access to
potential of others are key areas in which they have to be proficient (Wald, 2015.). An
individual who possess all these skills and capabilities to enlarge business opportunities. In case
of Thomas cook which is an large multinational company and operates almost every country and
want proficient candidates. Hence according to the self evaluation an individual proficient in

communication skills and coordinate various works and activities that helps in my career
advancement and fulfil goals and objectives of organisation.
Weaknesses of an individual as an HR manager:
In self evaluation an individual have to be access weaknesses that have to be reformed by
taking important steps (Goldie, 2012.). In that includes an individual who wants to work as an
HR manager in Thomas cook should be proficient in communication skills, coordinate all works
and activities and leadership skills. After evaluation one self an individual found that s/he lacks
in leadership and constancy of purpose which includes in soft skills lacks and also lacks in team
building that are major areas in which development is very obligatory.
Learning Skills Target Proficiency Existing Proficiency Gap
Skills:
Willingness to work
High confidence
Cooperation
10 9 1
10 7 3
10 8 2
Abilities:
Team work
Research and data
analysis
Target Proficiency Existing Proficiency
10 8 2
10 5 5
Competencies:
Communication
Customer service
Team building
Target Proficiency Existing Proficiency
10 7 3
10 6 4
10 8 2
Consideration of the best development approaches to enhance your own professional and
personal development.
In an organisation to reach at desirable goals and objectives organisation have to use one
of best approach in development of firm and their employees (Cruess and et.al ., 2014. ). In case
of Thomas cook to coordinate and commence business activities in better way by using

behavioural approach of learning and development that focus on giving professional and
personality development by focusing on repetition of works and activities that brings
specialisation in works and activities and also brings harmony in organisational culture (Cruess
and et.al ., 2015). In case of Thomas cook to enhance their personal and professional skills from
taking feedback from their facilitator they can easily achieve desirable goals and objectives.
PART B
Personal development plan:
Personal development plan is an chain of activities and action plan that based on
awareness, reflection and values, goal setting and plan for development of personal to enhance
career, education and relationship.
Professional development plan:
Target Action to achieve Evidence of
completion
Target date
The first and foremost
target is to maintain an
healthy relationship
with consumers and
employees so that
loyalty and market
base can be enlarge.
 It can be
possible by
observing
needs and
wants of
consumers in
better way and
deliver
accordingly.
 The another
best way to
improve level
of after sale
services for
consumers so
that they can
In that case facilitates
should be provide to
consumers so that they
can easily provide
their feedback to
organisation and they
accordingly provide
services in better way.
Within 50 days.

get delighted
experience.
Make improvement in
process of learning
 The one of best
method to
improve
learning and
their feasibility
by observing
trends and way
in which
competitors
enlarge
business share.
 By reading
books and
journals with
articles are
main factor to
improve
learning and
their process.
To resolve various
issues or concerns they
have to adopt various
strategies and tactics to
implement it
successfully.
With in 65 days.
To enhance motivation
and confidence for
work
 The one of
important
aspect for
enhance
productivity of
employees is to
maintain
motivation
level of
The evidence is to
enhance productivity
of employees and
increase sales.
With in 80 days.

employees by
giving them
training and
development
with best
rewards to
enlarge
business
opportunities.
Serial
no.
Learning
objective
Current
proficien
cy
Targe
ted
profic
iency
Development opportunities Time scale
1 High confidence 7 10 I possess that skill in adequate
manner but to get perfection an
individual have to some practices
again and again to get
specialisation.
3-4 months
2 Willingness to
learn
9 10 I am good in that skill set but I
want great achievement in that
sphere by adopting or using new
technologies and skills to improve
capabilities. In that case to bring
harmonious results and
achievements are very helpful in
achieve goals and objectives.
2-3 months.
3 Communication 7 10 My writing power is not so good
for that I have to set the topic and
3-4 months.

write from different sources and
read newspapers and articles
related to subject and can give best
in enhancement of communication
in which writing skill plays a very
important role in achieve
organisational goals and objectives.
Personal development plan and development helps in enhance overall personality of an
individual because it become proficient in communication skills after adopting above described
ways and methods. In that case they are now able to communicate in proficient manner that helps
in bring efficiency and evaluate works and procedures. On other hand by increase willing to new
concepts and theories they can be able to give their best when new learning and concepts that
proved helpful for them to attain goals. On other hand after enhancement in confidence level an
employee can be able to give their best to organisational development and enhancement. In that
case their achievable targets is to remove inefficiencies from an individual so that an employee
can give their best and reach at desirable outcomes. To achieve that target organisation have to
adopt some strategies and tactics in which giving training and development and performance
management and reward management is one of important tactics that proved helpful in achieving
goals. By adopting that strategies organisation can be able to attain positive outcomes or results
that are beneficial for whole organisation and their members.
PART C
Job Portfolio
Organisation: Thomas cook Group plc.
Division: Human resource department

Job Title: Human resource manager
Job Location: Bethesda, Maryland, UK
Working conditions : 9 Hours
Job Summary
Thomas cook deals at international level and wants an human resource manager. The tasks and
responsibilities that are need to perform for that position is to take care needs and wants of
employees and select right kind of candidates.
Role
 To visit and meet with employees and find out potential needs and want of them.
 Have to clear understanding about the Human resource strategies then set the goals to
monitor action plans to meet those objectives.
 Provide highest quality of services and facilitate to the employees at all time.
Personal Specification
Organisation: Thomas cook group plc.
Job Title : Human resource manager
Qualification – MBA in human resource and related field
Essential Criteria:
 Good and fluent in communication skill.
 Having a deep knowledge and information about Hotel industry.
 Develop strong relationships with employees and work in a team to ensure working in
unity.
Desirable criteria:
 3 years experience in as a assistant human manger and related field.
 Able to solve employees issues and provide satisfaction by solving their problems.

Curriculum Vitae
Name: Alice stuart
Address : 16 floor, Oxford street, London, UK
Phone No. - 7894535158
Profile summary: The person is qualified with human resource and international business
and 3 years experience as a assistant human resource manger in Travel and tourism industry.
I want to get an opportunity so that I can develop myself and business also.
Specialisation:
 Optimistic and enthusiastic Dedicated for the work
Educational qualification: -
 Bachelor's in Human resource Master's in human resource and international business
Date : 9 April 2019
Place : Bethesda, Maryland
In thomas cook interview process is little bit complicated and candidate have to pass from
various paths. In that firstly company select my resume from job portal and contact with me after
evaluating my strength and education level. After selecting my resume they schedule my
interview and take three rounds of interview in which different panels ask different questions
from me that helps them to take appropriate decision. At last they with the help of mail
communicate about selection and give knowledge about date, location and package, work and
responsibilities. During interview process I remain confident and also present my self in very
good manner also presentable. On other hand one time I hesitate to answer that shows negativity.
Strength of interview process:
interview process is not biased and equal for all people and questions should be
justifiable and according to the position.
Weaknesses of interview process:
The interview process is lengthy and full of tiredness. Panel is so long and try to confuse
candidates.

Ways to overcome from various obstacles and challenges:
To overcome from these types of challenges candidate have to prepare oneself and
communicate in positive manner and not lie.
CONCLUSION
From the above report it has been concluded that hospitality industry is one of important
industry that largely contributes in economic growth and enhancement. To give best in
organisation development individual have to some skills and capabilities that helps in attain
desirable goals and objectives. Professional and personal development is one of important
framework that helps in self evaluation and gain desirable goals and objectives.

REFERENCES
Books and journals:
Trede, F., Macklin, R. and Bridges, D., 2012. Professional identity development: a review of the
higher education literature. Studies in Higher Education. 37(3). pp.365-384.
Wald, H.S., and et.al ., 2015. Professional identity formation in medical education for
humanistic, resilient physicians: pedagogic strategies for bridging theory to
practice. Academic Medicine. 90(6). pp.753-760.
Wenger-Trayner, E., and et.al 2014. Learning in landscapes of practice: Boundaries, identity,
and knowledgeability in practice-based learning. Routledge.
Izadinia, M., 2013. A review of research on student teachers' professional identity. British
Educational Research Journal. 39(4). pp.694-713.
Xu, Y., 2014. Becoming researchers: A narrative study of Chinese university EFL teachers’
research practice and their professional identity construction. Language Teaching
Research. 18(2). pp.242-259.
Johnson, M., Cowin, L.S., Wilson, I. and Young, H., 2012. Professional identity and nursing:
contemporary theoretical developments and future research challenges. International
nursing review. 59(4). pp.562-569.
Crigger, N. and Godfrey, N., 2014. From the inside out: A new approach to teaching professional
identity formation and professional ethics. Journal of Professional Nursing. 30(5).
pp.376-382.
Hercelinskyj, G., and et.al ., 2014. Perceptions from the front line: Professional identity in mental
health nursing. International Journal of Mental Health Nursing. 23(1). pp.24-32.
Wald, H.S., 2015. Professional identity (trans) formation in medical education: reflection,
relationship, resilience. Academic Medicine. 90(6). pp.701-706.
Goldie, J., 2012. The formation of professional identity in medical students: considerations for
educators. Medical teacher. 34(9). pp.e641-e648.
Cruess, R.L., and et.al ., 2015. A schematic representation of the professional identity formation
and socialization of medical students and residents: a guide for medical
educators. Academic Medicine. 90(6). pp.718-725.
Cruess, R.L., and et.al ., 2014. Reframing medical education to support professional identity
formation. Academic Medicine. 89(11). pp.1446-1451.
Hoeve, Y.T., Jansen, G. and Roodbol, P., 2014. The nursing profession: public image, self‐
concept and professional identity. A discussion paper. Journal of Advanced
Nursing. 70(2). pp.295-309.
Huston, C.J., 2013. Professional issues in nursing: Challenges and opportunities. Lippincott
Williams & Wilkins.
Cruess, R.L., Cruess, S.R. and Steinert, Y., 2016. Amending Miller’s pyramid to include
professional identity formation. Academic Medicine. 91(2). pp.180-185.
Warner, J.H., 2014. The therapeutic perspective: Medical practice, knowledge, and identity in
America, 1820-1885 (Vol. 371). Princeton University Press.
Karkouti, I.M., 2014. Examining psychosocial identity development theories: A guideline for
professional practice. Education. 135(2). pp.257-263.