Professional Identity and Practice - Solved Assignment
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Added on 2020-12-30
Professional Identity and Practice - Solved Assignment
Added on 2020-12-30
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Professional Identityand Practice
Table of ContentsINTRODUCTION...........................................................................................................................1Activity 1.........................................................................................................................................1Keybenefits of on-goingprofessionaldevelopment fordifferent stakeholders.................................................................................................................1Skills and competences expected by the employer to perform specific role within IHG group.2Activity 2.........................................................................................................................................4Assess own abilities, skills, and competences for a specific job role.........................................4Review a range of learning theories and approaches used for personal and professionaldevelopment processes................................................................................................................4Evaluation of own ability, skill and competences for job roles within the organisation, byusing self-evaluated models...................................................................................................5Activity 3.........................................................................................................................................6Construct a development plan to enhance chosen skills and competencies within a specificwork context................................................................................................................................6Activity 4 ........................................................................................................................................7P6 Undertake a job interview for a suitable service industry role..............................................7P7 Review key strengths and weaknesses of an applied interview process................................8CONCLUSION................................................................................................................................9REFERENCES................................................................................................................................9
INTRODUCTIONProfessional identity is considered as one's self as perceived in relation to a profession aswell as to one's membership of this. It is developed through individuals attitudes and beliefs,experiences, values and motives by which respective can explain itself in their present or awaitedprofessional life (Akerson and et. al, 2014). For this report the chosen company isInterContinental Hotels Group plc which is a leading multinational hospitality firm. Itsheadquarters is in Denham, Buckinghamshire, England, UK. The purpose of this report is toexplain the key benefits of on-going professional development for different stakeholders.Investigation of professional employer expectations of skills and competencies. Assess ownskills, competencies and various learning and development approaches. Learning theories andapproaches used for personal and professional development processes. Design a developmentplan and job interview for a suitable service industry role along with this their strengths andweaknesses are also mentioned in this report.Activity 1Key benefits of on-going professional development for different stakeholdersInterContinental Hotels Group plc is also known as a IHG group, it is a Britishmultinational hospitality firm in UK. It operates their business in which resorts and hotels inabout various nation that are Holiday Inn, Crown Plaza hotels and many more. On goingprofessional development is refers as a organised process of keeping records about theexperiences, knowledge and skills which individuals learn from the work place. It maximiseone's knowledge as well as understanding and make them independent for developing strategicdecisions by using professional skills (Bates and O'brien, 2013). This is crucial as it assure thatindividuals is becoming competent by obtaining new learnings, like how to handle pressure intense situation. Therefore, InterContinental Hotels Group plc can provide training to its staff thatleads them towards continuous personal development and accomplish the goals of the respectivefirm. Thus, ongoing professional development key benefits for stakeholders in firm arementioned below: Benefit to employerDevelop confidence: When workers has appropriate set of skills as well as knowledgethis develop confidence in it and allow them to face any types of challenges without any1
fear. InterContinental Hotels Group plc manager facilitate effectual training which createconfident and enhance staff productivity that are advantageous for firm for accomplishingits objectives.Trained staff deliver better quality of work and it benefits company(employer) by increasing their revenue.Effective and quick decisions: This is the most essential continuous professionaldevelopment benefit as this will increase the capabilities of the decision making byexamine situation. Training and development methods assists the staff to develop itsinnovative ideas and formulate them in a manner to find out issues and then solve it asper its abilities. InterContinental Hotels Group plc manager facilitates continuousprofessional development to its workers as well as make them in such a way so that it canable to face problems and resolve them appropriately. This assists staff to take quick andstrategic decisions that are needed by firm as this further aids in accomplishing theorganisational objectives.Benefit to employeeEnhance Trust: With the assistance of continuous professional development, workersincrease their skills as well as capable to perform effectively in particular field thatdevelop trust on firm so that they can retain for the long time period in same company(Clavelle, and et.al, 2016). InterContinental Hotels Group plc facilitates various types oftraining that assist employees to deal and communicate with consumers effectually. Thisbenefits staff by allowing them to perform well in difficult situations as well as considerimportant actions as per its capability.Up-gradation of skill set: Continuous professional development assist employees inlearning new technologies and different ways of working. It prepare them for the jobswhich will exist in future i.e. make them employable. Benefit to customersBetter product and service: When employees have enough knowledge and experiencethen they always deliver better results compared to an untrained or unskilled staff.Customer of InterContinental Hotels Group plc are receiving better quality of food andothers services because of continuous professional development. High customer satisfaction: InterContinental Hotels Group plc is working in hospitalitysector delivering a memorable experience to clients is an important part of their business.2
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