Professional Identity and Practice

Professional Identity and Practice
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TABLE OF CONTENT
INTRODUCTION...........................................................................................................................3
MAIN BODY...................................................................................................................................3
Significance of on-going improvement for stakeholders.......................................................3
Examine professional competencies that is expected by manager in reference of company. 4
Assessing own abilities and knowledge for job role..............................................................6
Different learning approaches for personal as well as professional improvement processes.8
Construct improvement plan to increase competencies in specific work context..................9
Job interview for role of service industry.............................................................................11
Review strengths as well as weaknesses of interview process.............................................12
CONCLUSION..............................................................................................................................12
REFERENCES..............................................................................................................................14
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INTRODUCTION
Professional development signifies constant activity related to learning and also they focus
on obtaining potentiality for executing task by providing formal training to assess behaviour of
subordinate. This report is conducted on the company named as Intercontinental Hotel. It is
determined as a luxurious hotel which provides different kind of services to its user in order to
satisfy them. There is a discussion regarding benefit or importance of ongoing professional
improvement & skills required for particular role of job. This document also provides discussion
regarding significance of assessment of personal skill and diverse approaches and concept related
to learning as well as personal and its professional improvement. And there is also a description
regarding professional improvement plan for acquiring skill needed for role of job as a General
Manager. In addition to this, there is description regarding job interview & strength and
weaknesses of applied interview in proper manner (Bimrose and Brown, 2019).
MAIN BODY
Significance of on-going improvement for stakeholders
The activity related to ongoing professional improvement signifies documenting every
competency that is obtained by worker for improving future employability as well as providing
benefits to stakeholders. There are various benefit that can be provided through ongoing
professional improvement at Intercontinental hotel in order to sorted stakeholder in organisation
and provide description that is given below:
Employers
Competitive advantage in context of Intercontinental Hotel, their focus is on improving
skill as well as knowledge of subordinate that is determined as a primary source in order to
achieve competitive advantage and execute every sources of company in an appropriate manner.
Employee engagement ongoing professional improvement required for execution of
diverse training session at Intercontinental Hotel that effectively maximize employee
involvement within an organisation which is advantageous for administration (González-Calvo
and Fernández-Balboa, 2018).
Employees
Motivation there are diverse efforts that is made by organisation in order to improve skill
and knowledge of workforce that helps in encouraging subordinate and provide them sense
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related to belongingness. For instance, in context of Intercontinental, the activity related to
professional improvement of General Manager can offer outcome in physical change in
behaviour that can help in providing quality as well as better services to target audience.
Job satisfaction increasing competencies & knowledge is important for achieving
objectives in context to providing better productivity that help in improving fulfilling job for
work as a General Manager of Intercontinental Hotel it help in increasing favourable or positive
work place that is determined as important significant for satisfaction of subordinate.
Customer
The activity related to ongoing professional improvement as well as constant learning,
General Manager of Intercontinental Hotel to provide proper hospitality services to its visitors
since they focus on managing things and analysing their requirement and need such as
communication & marketing information that help in fulfilling need and want of client. In this
segment, the professional improvement activity, the general manager & every employee of the
company focuses on providing effective training so that they provide effective services and other
services in order to retain them for a longer period of time. It helps in increasing quality of
facility offer to target audience during the period of time (Hammond, Cross and Moore, 2016).
Government the increment in tourism function around the globe has result in enhancing
Global as well as national demand and possess highly trained subordinate that is able to fulfil
need of visitor that increases process of tourism in nation and enhance generation of income
within hospitality industry.
Examine professional competencies that is expected by manager in reference of company
There are different professional skill & knowledge expected by administration of
Intercontinental hotel for role of job of General Manager in an organisation that is given below:
Interpersonal skill it is necessary to have strong communication skills that are essential
knowledge needed for job role of General Manager by administration of International Hotel. The
communication skill is also important for General Manager in order to motivate subordinate
work for performing their work in order to increase productivity and achieve objectives in timely
way and effective interpersonal skills also assists manager to provide training to subordinate in
order to increase their knowledge to pitch the customer that help in enhancing sales and revenue
of organisation during the period of time.
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