Professional Identity and Practice

Professional Identity and Practice

Table of Contents
INTRODUCTION...........................................................................................................................3
LO 1 and LO 2.................................................................................................................................3
Company overview.....................................................................................................................3
Benefits and importance of ongoing professional development for stakeholders in Hyatt
regency London...........................................................................................................................3
Competences and skills expected by professional employer for hospitality floor manager.......4
Own skills, abilities and competencies for specific job role in hotel.........................................5
Different learning approaches and theories utilized for personal and professional development
.....................................................................................................................................................6
Most appropriate development methods used to enhance own personal and professional skills
.....................................................................................................................................................9
CONCLUSION..............................................................................................................................10
REFERENCES .............................................................................................................................11

INTRODUCTION
Hospitality industry is the most important part of service sector and it comprised of five
major sub-sectors that cater many benefits which include food & beverage, lodging services,
transportation and tourism. The current study is based on Hyatt Regency London which falls
under category of one of the leading hotels in UK. This report will explain about firm and then
describe the benefits of ongoing professional development for stakeholders in hotel.
Furthermore, it will justify skills & abilities expected by employer, own skills and competencies
for particular role in company and will define varied learning concepts used for personal as well
as professional development.
LO 1 and LO 2
Company overview
Hyatt Regency London offers sophisticated stay in UK, it was situated in West End, in
the Marylebone areas. There are more than 444 guest rooms featuring cable TV and satellite ,
internet access, scales, video on demand, hair dryers, a mini bar, bath robes, wide desks, a phone
line and other services available for guests. The food production department and its workers
cater the best food services to people according to their needs which make consumers able to
stay for long and enjoy their vacant with friends or family members.
Benefits and importance of ongoing professional development for stakeholders in Hyatt regency
London
Ongoing development refer to the procedures of training & developing professional
skills and knowledge through participation based, independent or interactive learning. This type
of learning play important role in regard to workers and employers as well within hotel. As it
help to strengthen workforce and enhance productivity level even better.
Employer benefits-
For employers in hotel, investing money and time in ongoing professional development
programme obtain a range of benefits (Arua, 2017). It assures standards across firm are high,
promotes greater workforce engagement and enhances existing as well as new staff commitment
to varied job roles. With the help of this system, employers in company can increase their staff
potential and improve morale. Ongoing development benefit employer in term of permit firm to
keep up with the latest changes and trends in hospitality industry. It caters a useful and beneficial
benchmark for annual appraisals. It allows manager to build a strong team of people who are