Professional Identity and Practice (GB)

Professional Identity and
Practice

TABLE OF CONTENT
1.INTRODUCTION........................................................................................................................3
PART 1............................................................................................................................................3
2. Benefits and importance of undertaking ongoing professional and personal development and
enhancing career prospects..........................................................................................................3
3. Investigation into the skills and competences expected by the employer for hotel supervisor
......................................................................................................................................................4
4. Evaluation of own abilities, skills and competences for the hotel supervisor.........................5
5. Reviewing the range of different theories and approaches used for personal and professional
development.................................................................................................................................6
6. Considerations to the best development approaches to enhance own professional and
personal development..................................................................................................................7
7. Evaluating the importance of professional development and associated professional skills
requirements.................................................................................................................................8
8. Evaluating of own skills and the most appropriate developmental approach to improve
personal and professional skills for job role................................................................................8
9. Critically evaluating own skills to meet the employer expectation of professional skills
required for employment within a job role..................................................................................8
10. Personal Development plan...................................................................................................8
11. Underpinning learning and development theory..................................................................10
12. Targets, strategies and outcomes of learning and training...................................................10
PART 2 .........................................................................................................................................10
13. Interview transcript and self reflection................................................................................10
Reviewing the key strengths and weaknesses of an applied interview process. ......................11
Evaluating a job interview process and the challenges to overcome.........................................12
critical reflection of an interview process and abilities.............................................................12
CONCLUSION..............................................................................................................................12
REFERENCES..............................................................................................................................14

1.INTRODUCTION
Professional identity refers to the knowledge, values, attitudes and shared with the
persons in the professional group. Marriott Hotel is the multinational company that operates
franchises and licences which includes hotels and residential. This report outline the benefits and
importance of undertake ongoing professional development and investigation of skills and
competences by the employer for job. Further, this report will outline the own abilities, skills and
competences and different learning theories and approaches used for personal and professional
development. At last this report will outline the development plan to enhance the chosen skills
and competences within the specific work.
PART 1
2.Benefits and importance of undertaking ongoing professional and personal development and
enhancing career prospects
Ongoing professional development is the process of developing, maintaining and
enhancing the professional skills. These skills are developed through providing training, courses
or on-the job training by watching other employees (Yumatov and et.al., 2017). These skills are
used to describe the learning activities which helps the person to enhance and develop their
abilities in their work. The benefits and importance of ongoing profession and professional
development are as follows:
1. Increases Retention: The company must provide good training and development
programmes to their employees which helps to increase the abilities of the
employee in the organization. Ongoing professional helps the employee to retain
more which leaning and doing jobs.
2. Builds confidence and credibility: As the organization requires skills workers
with great abilities. So they must have ongoing professional and personal
development in order to enhance their career in their doing job.
3. Make succession planning easier: ongoing development programmes are the
great tool for providing training to the leaders in the organization (8 Skills hotel
mangers should have, 2021). Rather than recruiting the outside workers company
must train their employees by providing them professional development
programmes.

4. Improved efficiency: By providing ongoing professional and personal
development it makes the employees efficient in their work which increases the
profitability of the organization.
It is very important for the organization to undertake the ongoing professional and
professional development which makes their staff and managers efficient and effective in their
work. It increases the confidence of the staff by enhancing the performance and it also enhances
their career by getting training and development plan programmes.
3.Investigation into the skills and competences expected by the employer for hotel supervisor
The skills and competences expected by the employer for the hotel supervisor are as
follows:
Communication skills: Hotel supervisors are basically responsible for maintaining the
problems and safety of their guest in their hospitality (Segovia-Pérez and et.al., 2019). As
supervisors of the hotel are considered as the public face of the hospitality, so they must have
good communication skills in order to fulfil the requirements of their jobs.
Interpersonal skills: These skills is the big part in order to have the effective
communicator. It is the duty of the supervisor to keep their guest and staff happy. Besides this
the good supervisor should maintain the integrity, professionalism, patience and understanding
with their staff and guests.
Detail oriented: The hotel supervisor must have every detail knowledge about the safety
and health concerns about their guest. Being so detail oriented is the big and important task for
the supervisor. They have to constantly verify that the organization is meeting with the planned
goal or not.
Leadership: The hotel supervisor should have strong team leaders which makes the staff
to listen and do work according to them. From maintaining the staff to the maintain the
requirements of the guest the supervisor has lots of work, so he must be the good leader in order
to maintain the whole work.
Financial Management: The supervisors of the hotel must have god finance
management, must have ability to read the finance reports and should understand that reports. It
maintains the cash deposits and bank transaction of the hospitality, so they must be very effective
in order to understand the finance of the organization.