Professional Identity and Practice: Enhancing Career Prospects at Intercontinental Hotel

Professional Identity and Practice
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Table of content
Table of Contents
Introduction......................................................................................................................................3
Part 1 ...............................................................................................................................................3
An evaluation of various benefits and importance for undertaking an ongoing professional and
personal development and how it can enhance the career prospects......................................3
Investigate skills and competencies that are expected by the employer for specific roles at
Intercontinental Hotel. ...........................................................................................................4
Critically evaluate the abilities, skills and competencies for the job role of hospitality manager
at Intercontinental Hotel with the help of two self evaluation models in order to under take
audit of hard and soft skills. ..................................................................................................5
Review the range of different learning theories and approaches that are used for personal and
professional development. .....................................................................................................6
Explain the best development approaches in order to enhance personal and professional
development. .........................................................................................................................8
Construct a development plan to enhance chosen skills and competencies...........................9
Part 2..............................................................................................................................................10
Interview Transcript and Self reflection ..............................................................................10
Conclusion ....................................................................................................................................10
REFERENCES..............................................................................................................................11
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Introduction
Professional identity and practice is referred to the set of beliefs and attitudes in context
of professional role as a result of their work activities. A professional identity is a theoretical
construct that can be perceived as contextual, relational and changeable in nature. The
acquisition as well as demonstration of the knowledge, skills and attitude of a professional field
can be referred as a professional practice. This report revolves around the individual working as
a Hospitality Manager at Intercontinental hotel and further is looking forward towards the
decision of either career promotion or a career change opportunity (Albadan Varga, 2020
Bodnar, 2020).
The report has considered Intercontinental London as the primary organisation for the
report in order to study the concept of professional identity and practice. Intercontinental London
is a hospitality sector organisation that is established in London and is operated by
InterContinental Hotels Group. The organisation is established at Hyde Park corner, Park Lane,
London, England.
Part 1
An evaluation of various benefits and importance for undertaking an ongoing professional and
personal development and how it can enhance the career prospects.
An ongoing professional and personal development has various benefits for an individual.
Various benefits of an ongoing development plan have been discussed below.
 Skill enhancement- The individuals are more likely to develop and enhance the right
skills for career and further employees will become more productive as well as efficient.
These will also help in success of the business.
 Better engagement- Employee engagement is also facilitated with the help of ongoing
professional development. This will be possible as the employees start to feel more
confident in regard to the work or task completion at the work place (Cruess, Cruess and
Steinert, 2019).
 Better opportunities- The ongoing professional development helps in providing better
opportunities for the individuals as they have better skills and can be promotes easily.
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Investigate skills and competencies that are expected by the employer for specific roles at
Intercontinental Hotel.
The skills and competencies that are expected by Inter Continental Hotels for the job role of
Hospitality Manager have been discussed below.
 Team work- Team work is the most essential element for every job role that falls under
the hospitality industry. Team work is when group of people work together towards the
completion of a common goal.
 Multi tasking- Multi tasking is also an important skill that is essential for the employees
of the hospitality industry. Multi tasking is essential as a hospitality manager might have
to face various tasks at a particular point of time at Intercontinental Hotel.
 Flexibility- Flexibility is another skill that is required by the Hospitality manager at Inter
continental hotel. It is very commonly known that every single day comes with their own
experiences and better opportunities. This is an important skill so that the individual is
capable of performing tasks as per the requirements (Deng and et.al., 2018).
 Observational skills- Monitoring skills are quite important in order to pay attention to
every detail that can be judged by the customers who visit at Intercontinental hotel
London. These skills will help the organisation to build a rapport with the help of high
class standard products.
 Industry awareness- It is important for the individual working as Hospitality manager to
have industry awareness. The industry awareness will help in increasing the knowledge
of the person that are essential to maintain the standards and procedures of the
hospitality organisation like Intercontinental hotel. The industrial awareness can be raised
through various news platforms as well as through the interaction with the colleagues.
 Time management- Time management skills are also very important in order to
complete the jobs and task within a specific duration. These skills are important to be
held by the Hospitality manager at Inter continental hotel, London. Time management is
very important in order to avoid delay or waiting time for the customers at the hospitality
organisation (Dikilitaş and Yaylı, 2018).
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