Benefits of Ongoing Professional Development for Stakeholders

Professional Identity &
Practice
Table of Contents

INTRODUCTION..........................................................................................................................3
TASK 1............................................................................................................................................3
P1 Determine the key benefits of an ongoing professional development for stakeholders....3
P2 Investigate about the professional employer expectations of skills and competencies.....5
TASK 2............................................................................................................................................6
P3 Shows own skills, competencies and abilities for specific job role..................................6
P4 Review a range of learning theories and approaches that are used for personal and
professional development process..........................................................................................7
TASK 3............................................................................................................................................9
P5 Construct a development plan to enhance selected skills and competencies....................9
TASK 4..........................................................................................................................................10
P6 Undertake a job interview for service industry role........................................................10
P7 Review key strength and weaknesses of an applied interview process...........................12
CONCLUSION............................................................................................................................13
REFERENCES.............................................................................................................................14

INTRODUCTION
Professional skills defined as competencies that are needed to be performed for the
purpose of fulfilling job responsibilities in an effective manner. In recent era several kinds of
skills and competencies are required in order to performed and complete the assigned job duties.
If professional activities going on in order to complete them in an effective and efficient way
then it is advantageous for employee and organisation as well. This will assist in increasing the
employee’s performance as well as efficiency. As there is a huge competition in the external
environment so there is need to be perform by using latest technologies that can be developed by
conducting training and developmental programmes. In this report Hotel Crown Plaza is to be
taken for the study which is a hospitality industry. It was founded in 1983 and having its
headquarters in Denham, United Kingdom. Under this report discussed about the importance and
benefits of on going professional development as well as self-directed learning in order to
increase career opportunities, professional identity, analysis of self skills and competencies,
professional development plan as well as range of service industry and transferable abilities and
skills.
TASK 1
P1 Determine the key benefits of an ongoing professional development for stakeholders.
On-going professional development is also known as continuous professional development as
it refers to the identifying and recording individual’s knowledge, skills as well as experience at
professional and non-professional level. As it is a measurement technique that is used to analyse
employees learning and experience then applied at their work place.
This process is essential for Crown plaza Hotel in order to develop entire performance
and potentiality. In dynamic world, there are several changes which takes place in hospitality
industry so Hotel Crown Plaza can develop continuous professional development in order to
learn latest and relevant techniques. As this hotel has its good brand image in the market because
they continuously update in their technologies which results in keeping their employees as well
as customers satisfy and loyal.
Importance of on-going professional development in an organisation:

Continuous professional development refers as a process which helps in identifying the
present market trends and it is beneficial for employees and hotel as well as through which they
used knowledge appropriately and perform their operational activities (Ruohotie-Lyhty, 2013).
In the hospitality industry it is required to implement changes as per the market requirements
as well as trends. There are several elements that has to be taken by the manager of Crown Plaza
which includes training and learning programmes, technological development etc. the
importance or role of continuous professional development can be considered as follows: Retaining the best talent: Through on going professional development a Hotel Crown
plaza easily maintain long term relationships with their workers or staff person’s. as the
manager of this hotel it is liable to plan a training and learning programmes in order to
developed their skills and knowledge as well as take corrective actions to increase their
performance. As this will help in retaining best workforce in order to supply better
quality of goods and services to their customers. Remains relevant: In a hotel chain several things need to be altered like Hotel Crown
Plaza is also a hotel chain, for this there is requirement of implementing alterations on
continuous basis at their workplace which can be developed by using continuous
professional development. Through this approach workers can able to learn many new
things as well as about latest and innovative techniques that are beneficial for Hotel
Crown Plaza in order to perform its business operations. Increase morale: There is a lot of differenced between the individual goals and
organisational goals as Hotel Crown plaza has its goals towards the development and
maintenance of positive and strong brand image in the market as well as enhance and
grow their businesses. Whereas, employees of this Hotel have several demands that is
based on their priorities such as monetary funds, good image at their workplace and so
on. So, it is the liability of Crown Plaza manager in order to examine and evaluate the
needs of their workers then plan accordingly. For example, if an individual worker wants
to make name and fame in Hotel then this can be done through their up to mark
performance and this can be developed through continuous professional development
mechanism which helps in increasing the employees morale.
Benefits of on-going professional development to employees, employer and stakeholders: