Professional Skills for ICT Portfolio 4

This document is a solved assignment titled 'Professional Skills for Information And Communication Technology portfolio 4'. It details the student's learning experience in the course, focusing on interpersonal skills like listening and verbal communication acquired through team projects and individual assignments. The essay explores ethical considerations in ICT, highlights diverse team collaboration strategies, and discusses popular communication technologies like Skype and SharePoint. Part B provides feedback on the course, suggesting an increase in team size and incorporating more practical work through internships.

Running head: PROFESSIONAL SKILLS FOR INFORMATION AND COMMUNICATION
TECHNOLOGY PORTFOLIO 4
Professional skills for Information And Communication Technology portfolio 4
Name of the Student
Name of the University
Author’s Note

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PROFESSIONAL SKILLS FOR INFORMATION AND COMMUNICATION
TECHNOLOGY PORTFOLIO 4
Part A
The interpersonal skills that involve listening and verbal communication skill are
effective learning I received from the course. It was required in the team project for the
completion of the course criteria. I used my verbal communication skills and listening ability
effectively to communicate with my other team members and coordinate accordingly to carry out
the project.
I had to read several articles, books, journals throughout the course for developing report,
essay and others to fulfill the criteria. I used to set small individual goals for and moved on to the
next after completion. I identified important words that provided me idea of the text needed
further reading, paraphrased the statements and summarized the finding to make a relevant and
sequential report.
My team was composed of three members including myself. As we are from different
cultures, I had to work with my verbal communication skills for coordinating with the other team
members. Moreover, the reliability was also important in the team that I built with maintaining
timely completion of tasks. I prioritized the deadlines for this purpose.
While writing the essay on ethical consideration of ICT, I had to study several articles
available on the internet. Many of them talked about the issues related to the ethics of ICT. One
example I remember is the improper implementation of ICT in the primary school. It is a critical
behavioural issue of ethics that can show negative outcome in the children and needs revision.
Hence, it is important to take the ethics of ICT seriously for getting desired outcome.
According to my opinion, cultural diversity should be prioritized and the best way of
doing so is the transparent communication. The team I was working in was a culturally diverse

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PROFESSIONAL SKILLS FOR INFORMATION AND COMMUNICATION
TECHNOLOGY PORTFOLIO 4
team where we faced initial communication gap. However, communication and respectful
approach helped me to overcome the situation. I gave priority to their opinion and conducted
respectful behavior for opening them up and achieve transparent communication.
The research proposal that I had to prepare for the completion of the course taught me the
process of evaluating the ICT technologies. There I had to study several journal articles and
books on the topic that enriched my knowledge of ICT and enabled me to evaluate the ICT
technologies.
Two communication and collaboration technologies that are popular in the market and I
learnt from the course are Skype and Sharepoint. Both of these technologies have importance in
any business organization as the Skype is used to conduct any distant meeting. Many
organization conduct interviews over Skype. SharePoint on the other hand is used in data sharing
among the team members.
Part B
Feedback
Likings
The two things about the course that I liked the most are the inclusion of team project and
the reading assignment. These two has their effectiveness in addressing the communication and
reading that are the two important part of the course. Moreover, the team project not only
increases the communication but also the ethical consideration that is required and an integral
part of the team coordination.
Suggestion

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PROFESSIONAL SKILLS FOR INFORMATION AND COMMUNICATION
TECHNOLOGY PORTFOLIO 4
The team size in one of the things that I consider should be revised. The length of the
teams is too short for performing the task and hardly serves the purpose communication. The real
world team length will be much greater than one provided in the course. The second suggestion
that I would like to make is the incorporation of more practical works in the unit. The course is
theory based where a lot of reading is included. However, an small internship in a real world
organization will facilitate to experience the situation.